Fiber is installed in the POP at the end of my driveway. Most of my neighbors are using AT&T Fiber. I have been trying to get Fiber installed at my house for a year now.  In fact, when a local AT&T Technician is in my neighborhood, if they see me, they always ask me why I have DSL and

I work for a Dallas developer and we have a right of way easement over one of your manholes. We are going to need you to relocate this manhole. The location is on Marilee Rd, Garland, TX. Please email me at [email scrubbed] with a response or good number to call for this.

Trying to cancel internet service, or get a better deal. Been on hold for over an hour and 45 minutes. Any way to cancel without using a phone? I know they make you jump through hoops to cancel, but this is ridiculous.

If source of fiber lines ( AT&T rep calls it matrix box) is buried in my street, how does the installer bring the fiber line to my house? Do they dig a trench in my front yard lawn?

I cannot connect online or by phone with Northlane. I was not given a pin number to use with the card. I cannot use it as a charge card or gift card either. How do I get my refund????

We recently switched from Xfinity to ATT fiber. Had no issues for the first month.  Then beginning 5 days ago, the wifi is in and out all day and night.  Worse in the evenings and is out for over an hour at a time.  The only answer we ever get is that there is an area outage and it w

Hi, my father is the account holder and paid for the internet but recently passed away. I'd like to change it so I'm the account holder and pay instead. Is this possible or do I have to cancel the plan and start a new one under my name?

https://www.fiercetelecom.com/telecom/at-t-ceo-eyes-higher-fiber-target-fwa-as-dsl-replacement Fiber ramp Last week, AT&T announced it would ramp capital investments and double its fiber footprint to 30 million customer locations by end-2025. Stankey hinted the 30 million target could

Will ATT make you pay for a cut fiber line that isn’t buried to NEC code standards? I likely hit mine with the aerator that only penetrates 3” into the ground.

I have a BGW320-500 that has Firewall passthrough to my TP-Link Router ER605I can access most web addresses with no problem, but all the websites hosted on my business server are completely blocked - 154.53.36.229. I have spent hours reading forums and tried rebooting resetting with no results. PL

I recently tried accessing https://www.statefarm.com/ but am getting the following error message: "Error code: Technical Error 403" with a Support ID number. No device on my network is able to access it.  I'm able to access it no problem if I use my cellular connection.  This is the trace

Hi there Good morning, I hope this email finds you well. We are a Engineering Firm working with City of Madera on a water line replacement project in City of Madera. I am reaching out to you to get the utility plat of existing utility plats in project service boundary.  Please let me know if

I live in the 75219 zip code. There is fiber everywhere around me and AT&T has a node in close proximity. How can I get fiber to my residence? please help

I signed up for AT&T Fiber 1Gig service in early August and it was installed within a couple days. With my order came a $150 reward card for signing up online. I have screenshots and pdf's of the order showing the promotion successfully applied. As the technician was installing the fiber line, a

I very much so desire Fiber Internet so much so I would rather say I need it. ATT Fiber has been installed about 5 mins from where I live for about 2 years now! What's is insane to me is why yall have come down the main road further and started hitting the neighborhoods where I live. There are count

A temp cable has been placed in the ditch for future burial from the corner of Novatan Road N and Hidden Place to a pole marked 11385 (around 600) ft..   Hidden Place is a private road and requires regular Maintenance (grading and ditch work). Why can't this cable be ran over head like ot

I have had ATT 1GB internet for nearly a year now and everything hast been fine up until a few days ago when I started experiencing lag spikes while gaming to the point where my console is completely unplayable. I have a larger home with 3 Wi-Fi extenders and my PS5 is hard wired into one of them. I

I am switching to AT&T Fiber. I want/need to keep my old Eero Mesh Router because I have many home automation devices connected to it.What is the best current way to do that?The instructions I found so far were written back in 2020.

I have been without internet since Thursday morning (fiber). The outage map has indicated resolution "within 24 hours" since then. I have signed up for text alerts. Last received text was Thursday at 11:41am. Not pleased to say the least. Not happy that I will need to find an alternate work locatio

A technician was installing someone’s fiber at the community “fiber” box. The technician screwed something up with my service, as the “alarm” light in my fiber box went red indication damage or lack of light with my fiber cable. Instead of having that tech fix the issue he caused, I was told I had t