How do you get AT&T to extend the fiber optic internet that has been down the road from you for over 5 years? I've waited patiently like they said, but they only offer 18 mbps otherwise... which is below the broadband standard.

We have a /29 static IP block from AT&T and would like to assign a public IP from our allotted subnet to 2 separate devices within our local network. Both devices are connected via ethernet to the Ethernet/5G Ethernet ports on the router Followed the guide described here for allocating a publi

Contact me at [email scrubbed] Nick Andreou President AllyGrow North America

Our Subdivision has about 170 houses has only a cable company as a choice for Cable, Internet and Phone and many of the people would like the choice to switch to a different option than the current company. A new subdivision below us has AT&T Fiber up and running for new homes and our HOA was tr

Don't use ATT fiber optic. ATT damaged my sprinkler system and will not help with the cost of the damage, $900.  I can't get ATT or the 3rd party company they pushed me to, to return a call or email.  Very frustrating.  Use another provider.

I'm having the stucco repaired on my house and the workers cut the fiber cable and covered the conduit behind the wall. Fiber was run directly from across the street to my house. Instead of waiting another month until the exterior walls are complete, can they access the conduit from the other side o

I upgraded my system from cable to AT&T fiber optics and now my HP printer will not connect to the wireless router.

I have bent over backwards trying to diagnose this issue, my BGW320-500 nearly every day now despite removing, replacing, isolating and diagnosing every device on the wired portion of the Router continuously reduces my network from Gigabit to 100Megabit speeds.  The result of this is, my NVR s

We recently moved to a new construction home in neighborhood with ATT fiber. On 8/31 ATT was scheduled to install our internet and setup a router. The technician who arrived said there was a problem with the cable on our cul-de-sac and that he could not complete the install and that a contractor wou

The printed rules are quite simple. New residential fiber service required. Yet when I asked (I think in a chat) I was told that it was to cover prior termination fees and that I needed to provide proof. Someone sent be a form to do so. I am relatively happy with the service. I'm not getting 300mbs

This is the 3rd Saturday in a row I have had a tech scheduled to come out to my place and install fiber internet and no one shows up, no one calls or anything. I've called the customer service back both previous times, the first time they claimed the order was never finished, which I don't understan

I called yesterday, today twice and am attempting a TOBR ( transfer of billing responsibility) for one Internet service to my daughter. Online it says you can do this. When I attempted, it says I can't due to "Balance Due"--there is NO balance due and account is paid and up to date. Yesterday I had

I just moved in and installed ATT fiber and the connection around our house is great… 500+ mb/s all around the kitchen and living room and the room where the fiber is installed. However, the second I walk down the hall and into my room the connection drops dramatically. Standing at my door, I’m stil

Every night between 8pm and 10pm my internet disconnects for 1-3 minutes. This will happen about 4 times in a row, then the internet goes back to normal. It has happened every night for the last 2 weeks.

I just started using AT&T Fiber 1000mbps about 2 months ago - I WFH and am on meetings off and on all day long. In a 30 minute meeting period, I might lose connection anywhere from 3-5 times for about 5-20 seconds each. It is never for an extended period of time, but it is enough to freeze me an

Right now, I have fiber coming into the house and connecting to the BGW320. From there, using IP passthrough, I have connected a PFSense router.  behind that is the house's LAN, the guest network, etc...I'm not really using the BGW320 for anything except as an ONT.I'd rather replace this win a

Hello, I live in a community called Old Culter Glen (zip code (Edited as per community guidelines)) and all the surrounding area has fiber except for my neighborhood. How I can I check if fiber would become available?

What is the purpose of the ether net port on the AT&T wifi extender?

Have a new Internet Fiber coming up, and I'm having worries about how the tech can make my connection. Of course I can't be certain where the cable will enter the house until the tech gets here, but the location of the street junction box and other factors make me think it will likely come in on th

So I am not an AT&T customer and definitely never will be . My neighbors have fiber optic and the wires run all down the side of my house and all the way across my back yard. I have done called AT&T 4 times about this issue and nothing is being done . My pregnant wife has done tripped over t