AT&T just laid fiber in my neighborhood. They finished a few weeks ago and there were no issues at first. Now that the techs are back out to officially set up my neighbors, every time they do, it interrupts my internet service. The most recent outage lasting all day. I'd like to file a complaint

So a couple days ago a AT&T sales representative came to my house persuading me to switch from Charter to AT&T. He said that my current service with Charter is incomparable to charter saying I was paying too much for slow internet speeds. The guy then showed me that with AT&T new fiber optic technol

Back in July I moved into a new apartment and was calling in to transfer services. During the call I was offered a $200 gift card if I upgraded internet service, I upgraded. The person I spoke with never told me I had to claim the gift card for it to be sent. Months past and I recently modified my b

Uverse was cut off a couple weeks ago and restored shortly thereafter. Ever since service has been spotty. Certain websites will give me a This site can’t be reachedmyattwg.att.com took too long to respond." error. My Path of Exile game launcher can not connect to download patches and Alexa will occ

When I try to set up Mac Filtering on my BG320-505, I get the error message "Not a valid enumeration string" when I click save. First I enter a MAC address in the Manual Entry box, check the 5 GHz box, and then click Add. Then, the Mac Filtering drop-downs for Allow List and Deny List become enable

Hi, total noob here. My "Super Fast" 1000gb/s or whatever AT&T internet service is sluggish at best and will not finish loading certain web pages at all. I searched high and low for a solution and found something called IP passthrough mode. We have the AT&T provided Arris BGW210 Gateway. W

I accidentally put a bad review for the service tech that was recently at my home, but the service was, in fact, excellent. How can I rectify my accidental review, and give positive feedback on this technician?

Want to log in and pay

We came home and found that our services were turned off because we had not switched to fiber. We called the company and the lady told us she could upgrade us to fiber and with the flick of a switch, we had our services back on “with fiber” almost immediately...the problem was that no one installed

We moved to a new community in McKinney Tx, Att promised to install internet our home within days. It’s been 2 months and they are taking us in circles blaming their contractors who can dig to put a transmitter to get the install done. 2 months and still counting. #BadATT!!

We just installed AT&T business fiber. We used a non-AT&T email service. As of switching to AT&T, we can no longer send emails. We found that SMTP port 25 is blocked. We need to unblock it but can not find a setting to change. How do we get this unblocked?

When the fiber was installed, the copper connection was lost. My phone plugs into the Gateway for phone service. Does anyone know if the phone rate will change?

How do I file a claim for property damage? AT&T contractor damaged my sprinkler system when they buried fiber optic cable on my property.

I am also paying for ActiveArmor Internet Security. I have a site blocked called YouTube.com (for testing purposes). But I am still allowed to access it. My computer is in the correct profile where the site is blocked. I checked my computer local ip, and it matches what the router states. It se

I just signed up to receive AT&T fiber. The salesman told me my current EEro mesh extenders that I own will work with AT&T's system. Does anyone have any experience with this? I have been researching online and can't find info on how to make them work together.

I'm currently using a 2Wire 5268AC as my DSL gateway. It's been working fine in its current setup, and we have a convenient spot to keep it where we do in the kitchen.  We are upgrading to Att fiber, 500 Mbps.  I would like to continue to use that spot after the upgrade because it looks n

Install process from street to Gateway inside home? ie:  technician makes connection at street and runs cable to gateway inside home?  Is there a j box on the outside wall of the home connecting the cable to the street? Then the 2nd cable runs from the j box on the outside wall to the Gat

I get disconnected from all video meetings. I have tried 3 different laptop computers - windows 10 and 2 IOS.  I get disconnected from Zoom, Google Meet,  Teams, and go.  It happens every time.  I have reset the router and reset all of my devices.  I also unplug or turn off

My internet has been out since last Monday. I have been given guidance that it would be fixed every single day since then. It has been 10 days and I was just told by customer service that they actually don’t know when it will be back up now. I have tried to request a mobile hotspot as compensation f

Recently got fiber and now Sonos speakers won’t connect to wifi