​​Hi,​​ ​​ ​ ​ ​​ ​ ​ ​​Several customers have blocked my ​​website​​, which has no reason to be blocked for spam. Because I use Shopify​​​​,​​​​ I have confirmed that there is no reason for me to be flagged for spam. I called Customer Support and received no help.​​ [External link removed - Than

I keep trying to add my ACP benefits to my account but it keeps taking me to a page that says something went wrong there's a problem trying to connect to your profile. What do i do?

We had a snowstorm which caused all sorts of havoc at my house. When all was said and done, one of my connections to a remote building stopped working. Mind you that this connection had been working for years, even before Fixed Wireless. The connection to the remote building is using a pair of Ubiqu

We are currently working on a new project located at 6335 & 6365 15 Mile Road. We are in the process of having the electrical pole removed in the middle of the site and we understand that you may have service currently to this site.   We would like to have any existing service removed

A few days ago my ps4 suddenly couldn't connect to my wifi. My phone, tablets, and other devices can still connect perfectly fine though. I have restarted both my ps4 and router. I even restored my ps4 to the default settings. It still hasn't solved my issue. I took my ps4 to my brother's house and

I added fiber to an order because they were offering $300 to current wireless customers who started internet service. The only email I got was for an early termination fee reward- is that right? It was a deal in October or very early November that I signed up under.

I have been trying to connect to my wifi on my ps4 for about a week. For some reason when I try to connect to my wifi it just doesnt let me. I will go to settings > network > set up internet connection > use wifi > easy > select wifi > then it takes me to proxy server which it has

How do I submit a request to have the att green pole either removed or buried under ground? We possibly want to update our landscaping and this could cause an issue. Internet has already been established in the home.  Thank you.

Hi,I'm facing an issue with my Browser APP. The app crashed with the error of a bad connection.Please assist me. I'll very thank full to you.

​​Learn why you are having trouble with your game and some things you can do that may help​​ ​​ ​​ ​​​ ​Many of us enjoy online gaming and we want to make sure that continues. Below you will find solutions and known issues that can cause a poor gaming experience. ​ ​Time of day​ ​When you gam

After changing my plan and turning off my router, how soon can I restart it?

Recently had our modem (gateway) replaced during an ATT service call. The prior version was 2.4Ghz.  Although our beloved robot vacuum initially functioned with the new gateway as if nothing had changed, it now refuses to connect to Wi-Fi.  that has rendered the very useful phone app una

I would like to know if AT&T has scheduled service work to dig in my neighborhood and what to expect. My zip code is 29414 and the area has newly constructed homes within Barons Drive, West Ashley area in Charleston, SC.

Called to inquire about setting up internet service. I had set it up on behalf of a roommate with AT&T a few months back but they moved out and I needed it set up under my name. When I spoke to the representative he ignored everything I said completely and instead obnoxiously pressured me to sig

Randomly, multiple times a day, my devices will lose the ability to ping the default gateway. I work from home, and if I am on a Zoom call, the call will continue as it does not need a new ping.  however, all other internet access fails or is VERY slow and intermittent.   I have had

I see that ATT has a network extender for $10/month. What is the advantage of getting one of these directly from ATT and paying monthly over purchasing an extender outright and not paying monthly.

When I try to send a Yahoo email I receive the following message "You will not receive replies to this email, They will be sent to ........" followed by an email address that is similar to mine but not mine.  I knew I got hacked and changed my password but how do I change back to the correct r

Can't find my email or password to my internet

The customer service agents being out of the country and can't understand, comprehend, or resolve issues is the problem. Their accents are so deep you can't understand them and they definitely don't understand you or your needs. The internet service that's available to us isn't worth having, but whe

Whenever I try and upload a file (ex. a 138mb file to Google Drive or OneDrive) the file upload starts, then after about 5 seconds, the internet stops working, and prevents anyone from accessing the internet temporarily (about 1-3 minutes). My PC that I'm uploading from is ethernet hardwired, M