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unresolved billing problems

According to the office of the president of ATT, the billing specialist would remedy the billing error if I could provide confirmation of the equipment return receipt by June 5, 2024, which I accomplished. I checked yesterday, and unfortunately, my internet account still has not cleared. Please as

Questions

23

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ATT Technician Phone Line Internet Wiring

What would you do as a woman Homeowner when two AT&T technicians come to your home and intimidate you so that you don’t follow through with having your wiring fixed? The first technician yelled at me, apologized and then left with the ATT job still open. When the second technician came to my hom

Questions

34

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WiFi outage

My internet went out at 1:44 pm yesterday, AT&T said there was an outage in the area and it would be back up at 12 midnight, I checked the map it wasn’t a large area of outage so I figured it would come back sooner, I was sadly mistaken, 12 am comes and go and they change it to 3 am, that comes

Questions

58

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Specific Console Game Not Connecting to wifi

We recently replaced our old router with a new one. After replacing the router, I noticed NBA 2K24 on my Xbox Series X will not connect to the internet. I can play every other game perfectly fine on my console. I even connected to my phone's hotspot and was able to connect to ensure it was just a wi

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17

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You're not on main Wi-Fi, switch to your AT&T wi-fi gateway's main wi-fi network to test your signal strength

Hello, I need help. The Wi-Fi at home is been horrible for about two months after an outage in the area, apparently, the squirrels ate the cables and that was fixed about a month ago. Since then there have been several issues: - Laptops and cell phones connected to WI-FI don't load internet pa

Questions

2.5K

7

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Accepted Solution

Engineering Will Serve Letter

I am in need of a Will-Serve Letter for a future development saying that AT&T is able to provide service to a project in Carrollton, Texas. Who is the best contact to request the letter? Thanks!

Questions

11

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the past 3 days i cannot get my att.net emails using thunderbird.

when i try to access the emails, i get the message LOGIN TO ACCOUNT (my email) failed. i can access the emails using CHROME and FIREFOX. however, though i can SEE the emails in CHROME, i can't read them & when i delete them, they don't stay deleted. i can read AND delete in FIREFOX, but have muc

Questions

28

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How can I change the service address?

The service address shows to be my old address. M

Questions

30

4

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AT&T Private Property Easements

AT&T ran a DSL Internet line on my property without purchasing an easement to or through my property without my permission and AT&T came on my private property and ran internet line across my property without my permission and without purchasing easements.   I am requesting that AT&T provide me a si

Questions

6.4K

5

Easement Determination

Who can i talk to that will help me determine if an easment that used to be owned by southern bell telephone company is now AT&T?

Questions

15

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Closed

Re: Beware: known AT&T data overage charges problem

I see where the response to this is to blame the tech. I have the same issue, where we never went over our limit and then boom!, massive overages. We have been dealing with this ft 6 months. And we aren't talking abut wireless. I am talking about DSL. We have been told that we ar being charged for f

Questions

1.8K

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Assigning a Static IP address to a device or server

Hello, My ATT router was replaced with a different router, BGW210. On the old router I was able to assign the purchase Static IP addresses I bought from ATT, now that it was replaced, Now, I cannot find the section where to assign the purchase static IP addresses I bought from ATT. I need help, I ne

Questions

23

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Accepted Solution

Official Solution

Customer support

Have been on the phone for almost two hours trying to talk to a supervisor. This is ridiculous. Not even on hold. Phone just put down and can hear all conversations. This is ridiculous and unprofessional.

Questions

29

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Accepted Solution

Official Solution

ATT Yahoo Email Account

Important ATT Information Required AT&T Yahoo This is a notice regarding your account Starting from June 20th,2024, All customers whose email account have not been updated will no longer have access to log in via their respective email address due to recent security upgrade Please click the butt

Questions

36

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I returned my equipment but AT&T still says they don't have it.

I have the UPS tracking number and it says the equipment was delivered to AT&T on June 13th. On June 17th I receive a notice from AT&T saying "we still haven't received your equipment". How do I contact AT&T to clear this up. Something tells me this email was generated automatically by t

Questions

43

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Closed

Using AT&T with Mozilla Thunderbird - what changed?

I use Mozilla Thunderbird with a non-AT&T mail service. Until two days ago it was working, and now either inbound or outbound fails due to an invalid password.  I had to read online a couple of months ago to learn that the procedure for outbound mail had changed if using a third-party mail

Questions

653

6

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Unable to Connect to Verizon Wireless web site

The error I get is page unavailable. When I ping www.verizonwireless.com the packets are sent but no packets returned. The first time a tech was sent put he replaced the wireless modem but still have the same problem. Verizon tech support, myself & AT&T were on a conference call  & the AT&t tech sch

Questions

1.9K

8

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Can't upload profile picture

When I go to change my profile picture, it says image successfully uploaded, but doesn't show up. And when I click save, it just goes back to the orange anonymous picture. Can someone tell me why this is happening, thank you.

Questions

17

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Ghost in the Machine? Strange Occurrences with My AT&T Service

Hi AT&T Community, I'm experiencing something really bizarre with my AT&T service and I'm hoping someone can help or has experienced something similar. For the past week, my internet connection has been acting up in the strangest way. Every night around 3 AM, my internet starts to go haywire

Questions

25

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ATT manhole cover in my front yard.

Hi, An ATT cable manhole is in the corner of my front yard, and the plastic manhole cover is very unstable and is not secured down. My property is a corner lot, so there are quite a few people passing by, but when people step on the manhole cover, there seems to be a risk of falling and getting i

Questions

362

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