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What is tvpromise.com and why are they removing programming?

What is tvpromise.com and why are they removing programming on nbc?

Questions

472.7K

837

ATT would rather lose long term customer than do whats right

My mother now is 78 years old. I have moved back in with her due to her getting knee surgery and have been helping her with her bills. In Novemeber of 2023 I was blown away when I paid her ATT bill of 356 dollars for her tv and internet.  After looking closely at the bill I see that she was be

Questions

186

13

0

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Sting Ray music channels

anyone having a problem with Sting Ray music channels abruptly  ending, followed by  mute blank screen?

Questions

229

3

0

no sound on tv with wireless tv even after rebooting several times and rebooted my residential gateway.

my tv wireless receiver has no sound and i have rebooted it several times, i have even rebooted my residential gateway. My tv with wired receiver is working fine.

Questions

31

1

0

TV Picture Turned Black But There's Still Sound

My husband and I were watching Disney+ and when we pushed the button on the U Verse Remote to play the next episode, the TV picture went black but there's still sound. My husband has tried: 1. Changing TV Channels (which we can hear the different channels but still can't see a picture) 2. Rese

Questions

545

5

0

Compliment a customer service rep

I am wondering where I can send a compliment for a customer service rep at the Michigan Call center.  I had been dealing with issues with my uverse transfer for over two weeks and Jenny ([edited for privacy-please do not post personal or unique information such as but not limited to full names, empl

Questions

2.7K

10

Freezing Picture on all channel and all TVs

For past week I have had picture freezing on and off on all channels and all TVs. I called the support and they sent me a brand new gateway and a new TV receiver. all cables are new and firmly attached . after installation No change. Still getting picture frozen on and off on all channels and all T

Questions

108

6

Closed

TV wireless receiver will not reset

The power, HD and Record lights are all on and holding the power button down for ten seconds does nothing. Unplugging does nothing. Last time all lghts were on like this unplugging the device corrected. I have two receivers in the house and the other one is okay

Questions

3.7K

6

0

Never received U-Verse TV equipment upon signing up, now AT&T requesting equipment returned after cancellation - what now?

When I signed up for a discounted AT&T bundle deal many years ago, it included landline, WIFI, and U-Verse. I didn't need the U-Verse TV because we use streaming services. So, when the AT&T rep arrived and installed our WIFI, I told him we didn't need the equipment, so we never got it. This

Questions

54

4

0

Paramount plus and uverse

I cannot get any content to stream from Paramount Plus. I've done all the fixes, deleted and reinstalled app several times. I'm not sure why this won't work. It keeps saying program is not available. I have an Insigna Fire TV. All other apps are working fine.

Questions

676

8

0

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Cancellation billing policy

My service (U-verse and Internet) periods end the 28th of each month, with the bill due THE FOLLOWING month on the 7th day. IF I want to cancel mid month, what will I be charged?  Is there a proration of service charges for a partial month, or do I get stuck paying the whole month?

Questions

54

1

0

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Movie credit for outage?

I got an email from AT&T a few days ago offering a $6 on-demand movie credit because of the recent U-verse outage. But now I can't find the email. 😥 I know the credit was good only for a certain time period, but I don't remember what that time period was, and I don't remember what I have to do

Questions

1.2K

4

0

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Official Solution

Closed

Not allowing to log in to streaming paramount network

I have the AT&T u-verse u450 package and when I use my AT&T u-verse log in paramount network tells me it not in my subscription package, but it is on channel 1145/1146 for me. Need help please?

Questions

2.8K

3

0

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Will UVERSE drop Showtime once it merges with paramount +

is Showtime leaving UVERSE

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2.6K

5

0

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Paramount Plus

I thought our att account Alison included Paramount plus???

Questions

2.2K

11

0

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Paramount+ and Showtime to Merge

https://tvline.com/2023/01/30/paramount-plus-with-showtime-rebrand-cable-network-name-change-explained/ It seems that everyone who pays the $10/mo for Paramount+ will get Showtime included. The names of the linear Showtime channels will be renamed. Content should stay very similar. What doe

Questions

362

2

0

Closed

"Not authorized to access this website" issue.

Hello. In trying to login to multiple apps to watch live sports, I just keep getting the message: We are sorry, but you are not authorized to access this web site. Please verify you are authorized and re-enter your User ID and Password. I've seen other pages where people are troubleshooting this

Questions

102

4

0

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UVerae TV Channels.

We are thinking about downgrading our U-verse TV package from U450 to U300. How much extra are the optional selections for HBO Max/Cinemax package and Sports package and HD?  And what is the price for each package--U450/U300

Questions

51

3

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Att

I was looking at my credit score and I have a change for 1,011 for att u-verse on there and ihvae never had att so I would like to get it removed so please have someone contact

Questions

36

3

0

Att fiber/ uverse

Had fiber installed 2 days ago now I can’t watch tv because of pixelating and blackout

Questions

44

1

0

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