ATT / DIRECTV I am writing this in regard to incorrect billing for unreturned equipment. First of all, you sent me the box to return your equipment through the USPS. I placed every piece of your equipment that was in my possession [ 1 -Router, 3 - Genies and 3 - Remotes] in the box and sent this to

I canceled my direct tv because I could only afford to pay my rent or tv. Turned off my auto pay wich has been coming out my account for years on the 1st of every month on the 30th of the month money was taking out of my account without my authorization. I'm sure I'm not the only one sounds like a

I have a Samsung tv and AT&T remote every button works on the remote except I can’t change the volume or mute the TV please help. I’ve tried re-pairing the remote and modifying audio settings but nothing works 

Att has until August 12th to settle with nexstar and restore my local fox channel! If that doesn't happen I will absolutely be switching providers!!! I will not miss out on football games!!!

I am very disappointed with my services. I am tired of being given incorrect information when I call in for questions regarding my account and it is very unfair to me the consumer. I’m also tired of calling the Executive offices only to speak with an Executive CSR with a nasty attitude! I really nee

I've called the number for Customer Service and done the "Chat/automated response" thing and they are to no avail. One of my received power blocks has gone bad.   The system tests show good because the other receivers are all up and running.  SO automated chat is a no go.  

How do I add another uverse receiover to my accouny and where do I get one ISB7500 or equivalent

I need the remote code for my Insignia Fire TV F20 series. I've looked everywhere and tried all codes I could find. I couldn't find a specific one for a fire TV.

If we pay for showtime can we bundle it

I am a 22 month existing ATT customer for cable, internet and phone service. I mention this because I have two months to fulfill of my 24 month commitment. I am moving and put the transfer process in motion weeks ago. Every time a date was confirmed for a technician to come out it wou

Disappointed, Disillusioned, Today on August 1/2015 at 12:37pm(e.t) AT&T customer service make me feel like nothing as a client and as a person, today the costumer service representative by the name Yolanda located in California state to me: I have to hang up with you because I'm spending to much ti

My app is suddenly not showing recorded shows or shows to be recorded although they show up on actual dvr. I have deleted and reinstalled app, restarted my phone, restarting my box etc and nothing has worked. How do I fix this?

I can’t log into any app using my ATT uverse credentials, I’ve tried ESPN, tbs, tnt, Starz I get not authorized or error playing video. Doesn’t work on phone iPad smart tv or Apple TV called ATT customer service and they couldn’t help

The latest update to the ATT U-verse app on my iPad has caused a persistent issue where I am unable to stay signed in. Despite checking the "KEEP ME SIGNED IN" option, I am frequently prompted to sign in every time I want to view the guide. Is there a solution to this problem? Is there any ongoing e

Wireless receiver keeps skipping and will pixelate. I have restarted the receiver several times. Today I reset the gateway. Wifi signal strength is <900. Only an issue with Uverse box and not when using TV with Roku...

My wireless uverse receiver has bricked out on me . I need to get a replacement unit sent out to me, but I've had no luck with the phone numbers I have for customer service . Is there a number I can call and speak to someone directly instead of going through all the computer assisted crap . I'm old,

He added the box to my account and it still show unprovisioned. I ebonite’s my WIRELESS ACCESS POINT and rebooted the set top box and reconnected it to the network. The problem is still the same.

One of my wireless receivers doesn't work. I have restarted it many times but it still doesn't work. All I keep getting is a big red X on my TV screen. I need to replace it . How can I do this. Is there a customer service number I can call to get this done?

I’ve had ATT for 15 years because it’s the only service for my area and every night at 11pm the signal is lost. I called many times for help and they just walk me through the steps I already tried. I’ve called so may times and get told that my TV must be on a timer, or the walls of my house are mess

Just gone, not in the "APPS" setting. Have restarted everything multiple times including and overnight unplug, all to no avail. This has happened twice before but I was able to coax it back home, not now. I can access ATT channelsby using the ATT remote but this is cumbersome[ I'd rather use the Sa