
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Closed
Hi, I have a Pixel Phone and am trying to cast to a TV via a Chromecast. When casting the video from my U-Verse app to the TV, the video does not show (though it does on the phone), and only audio plays through the TV. It appears to only be the U-Verse app that does this...YouTube videos,
Questions
•
Watching U-verse TV
Accepted Solution
Official Solution
Closed
May I log into U-Verse.com and then watch any channel from my line-up on a Chrome browser on Windows 10?
Questions
•
Watching U-verse TV
We’ve had cable/internet issues for 3 weeks now. Initially we got a new gateway because the receiver couldn’t update through it because it was too old (about 10 years). Then we called with a question, not because anything wasn’t working, and the guy was horribly condescending. We’ve had internet iss
Questions
•
U-verse TV Equipment
We paid U-verse payment last month for $266.24. Why this month bill went up to $322.26?
Questions
•
U-verse TV Account
All other lights (LINK, HD, RECORD) come on indicating power to the cable box, but the green POWER light will not come on. And so I get a "NO SIGNAL" message on the TV screen. Can you help me with this ?
Questions
•
U-verse TV Equipment
Accepted Solution
Can an S30 remote be used to replace a S20 remote?
Questions
•
U-verse TV Equipment
I see a new channel with no info in the guide yet. It appears to be a shopping channel. I've had it on for a few minutes and they've showed the same commercial. Hopefully it's not a shopping channel, but I suspect it is. Bummer.
Questions
•
Watching U-verse TV
Accepted Solution
Official Solution
Closed
Newsmax is listed as included in Uverse 200 at channel 1220 but when I go to that channel,it is not there. Where is it
Questions
•
Watching U-verse TV
Something is wrong with the way series scheduled recordings are working. Today is 4/18/2022 and my scheduled recordings are only going through 4/20/2022. The guide is pulling listings properly, since if I go to guide I can see listings until 8:00pm 4/30/22 and it shows just a few second ago h
Questions
•
Watching U-verse TV
I recorded several shows from a channel. When I tried to watch them backspace, fast forward, and fast back took me to the screen asking me if I wanted to start over, erase, etc. thought I had a recording problem, but I just tried to watch the channel live and I get the same problems. but it is a si
Questions
•
Watching U-verse TV
dvr failed, called for new one, sent wireless router, called again sent dvr. this dvr skips when playing back recording, called again, received wireless router again, then received bad dvr again. been on phone for over 1 hour today. had appt but tech never showed up. worst service i have ever had de
Questions
•
U-verse TV Account
Hi everyone, I hope you're all doing well. I'm having some persistent issues with the U-Verse App and was wondering if anyone else has encountered similar problems. Despite updating the app and attempting to troubleshoot the issue, I'm still experiencing glitches and errors whenever I try to use it.
Questions
•
Watching U-verse TV
My scheduled series recordings quit working a week or two ago. I rescheduled them and they worked for a week or two but have quit working again this week. They are still showing (3 times now) in my series recording list but when I look at the guide the red dots aren’t showing for future episodes.
Questions
•
U-verse TV Equipment
My wireless receiver disconnected while watching TV. It has been restarted multiple times, the power cord disconnected, attempted to reconnect to the WAP, and now it won't reconnect or properly pwer up. Unable to RESET again. Help.
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
Anyone know why all of my scheduled series to be recorded on the DVR disappeared?
Questions
•
Watching U-verse TV
Closed
If we have 8 shows scheduled to record weekly ...THAT list is being Deleted and we have to Re-enter desired weekly Record schedule. A move to get us into Streaming??
Questions
•
Watching U-verse TV
Closed
I recently canceled my directv stream service and am in the stages of boxing up 2 of the osprey units to find out that the remote(s) are missing. I have 14 days to drop off to the local USPS. What is the fee for the remotes that they’re going to charge me? It’s for the osprey C71 KW-400 se
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
Hello, I am new to the att u-verse, and i am curious is here a way to disable this menu, i find it whoever decide that menu should get seriously fired. Why would i power on my tv just to be ask if i wanna watch tv? like how does that make any sense there not even a logic behind it. People tell me to
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
I want to downgrade from U-300. Need to know the cheapest monthly package as I'll be out of the country for 6 months.
Questions
•
U-verse TV Account