So I have watched all different channels and get periodic freezing. Changing channels brings it back. Feel that service should be constant not sporadic.

I have fiber coming to a BGW320-5050. From there it's hooked up via Ethernet to a router on the other side of the house, which feeds Ethernet jacks in various places around the house, including one that feeds my Uverse TV.  In that connection there are 3 cat5 Ethernet connections - (1) wall to

replacement set top box doesn't match account settinge

I've decided I no longer wish to pay $8.99 monthly for the basic protection plan. How do I cancel that part of my package?

I’ve had U-verse for years and have dealt with a few issues along the way. However, for the past 2-3 months, my upstairs tv with wireless receiver will be working fine until the clock strikes 2:01am EVERY SINGLE NIGHT. Most nights I am able to reboot the receiver and carry on. However, it lost the s

Consistently my UVERSE TV signal is lost at 0100 to 0200 and then recovers.  I've reported this multiple times and have had all equipment replaced more than once.  I'm almost certain it's due to ATT system maintenance of some sort, but it's quite difficult to get resolution when you can't

I ordered a replacement remote for my elderly aunt and uncle so that they could do voice command, but it appears the remote sent does not have this function. Is this not a feature available on AT&T remotes?

I canceled my TV service, sent back 5 items. Took them to FedEx , ATT is charging my account for one item they say is unreturned. I have all the tracking numbers and serial number. I went back to FedEx just to make sure all the items were sent. I have call 6 times customer service, and I went to th

I cancelled my subscription in early April. The 11th I think. But, my auto pay just paid you $217.40 for the month of April. I returned your equipment over 2 weeks ago. But, yet you are still billing me? That is called stealing. Please refund my money. I now have an open case #129305810. Can someone

This is my first time trying to file a complaint for anything.  I have been an AT&T customer over 20 years and Uverse 5 years.  I am livid due to how I have been treated by AT&T.  A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industr

When trying to turn on TV, it tells me to press OK to watch TV.  It does nothing when I press it.  However, pressing OK for U-verse on Demand does.  How do I get it to TV?

We have AT&T Fiber 1Gbps. 3 TVs, 1 with DVR (VIP 2262v2) is the one we watch most often. 1 box is wireless and the other is wired. There is nothing between besides the patch cables in and out and the Cat5e in the wall. Uverse picture will freeze for 2-5 seconds then resume.  It happens

Someone came to my home claiming to be an ATnT employee. I need to find out if that person was fraudulent.

Can I copy content from the Uverse DVR to a flash drive?

Can i connect wireless uverse receiver directly to the modem using wps without having WAP as a workaround without the need to wait until they ship me a new WAP ?

Our living room cable box is wireless & it continuously freezes when we watch tv (like now) and even rebooting does not make it better. We have the ATT extenders but according to Smart Home Manager this cable box is not connecting to the extender in our living room but to the main gateway in a d

I have been a longtime Aussie Rules Football fan and could not believe my eyes when I saw it LIVE on Fox Sports 2!  I was up early and saw the Adelaide Crows taking on Melbourne.  Cool! I did know that games were on FS+ (1653) but did not know that they were on a FS1/2 station.  Since I don't get 16

Have Red X on u verse tv screen. Ran all recommended recovery procedures multiple times. Still have Red X.  UVerse receiver making strange noise!

Three weeks later and over 6 hrs on the phone to overseas call centers I still have no resolution. Sent wrong incompatible equipment three times. Appointment scheduled and no one showed up. India call center could not give me an answer why? Asked for a supervisor and again waited on the phone for ov

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