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Freezing TV and constant stopping of programming stating to many recordings

So I have watched all different channels and get periodic freezing. Changing channels brings it back. Feel that service should be constant not sporadic.

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1.4K

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BGW 320-5050 hooking up Uverse box

I have fiber coming to a BGW320-5050. From there it's hooked up via Ethernet to a router on the other side of the house, which feeds Ethernet jacks in various places around the house, including one that feeds my Uverse TV.  In that connection there are 3 cat5 Ethernet connections - (1) wall to

Questions

59

9

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replacement set top box

replacement set top box doesn't match account settinge

Questions

109

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Basic Protection Plan

I've decided I no longer wish to pay $8.99 monthly for the basic protection plan. How do I cancel that part of my package?

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33

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Signal lost EVERY NIGHT @ 2:01AM

I’ve had U-verse for years and have dealt with a few issues along the way. However, for the past 2-3 months, my upstairs tv with wireless receiver will be working fine until the clock strikes 2:01am EVERY SINGLE NIGHT. Most nights I am able to reboot the receiver and carry on. However, it lost the s

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364

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UVERSE signal loss daily early morning about 1am CT...never can get resolution

Consistently my UVERSE TV signal is lost at 0100 to 0200 and then recovers.  I've reported this multiple times and have had all equipment replaced more than once.  I'm almost certain it's due to ATT system maintenance of some sort, but it's quite difficult to get resolution when you can't

Questions

68

3

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Remote with voice activation

I ordered a replacement remote for my elderly aunt and uncle so that they could do voice command, but it appears the remote sent does not have this function. Is this not a feature available on AT&T remotes?

Questions

68

1

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Billing

I cancelled my subscription in early April. The 11th I think. But, my auto pay just paid you $217.40 for the month of April. I returned your equipment over 2 weeks ago. But, yet you are still billing me? That is called stealing. Please refund my money. I now have an open case #129305810. Can someone

Questions

66

5

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Has anyone had success with filing a FCC complaint against ATT Uverse???

This is my first time trying to file a complaint for anything.  I have been an AT&T customer over 20 years and Uverse 5 years.  I am livid due to how I have been treated by AT&T.  A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industr

Questions

7.6K

19

Closed

Programming will not come on.

When trying to turn on TV, it tells me to press OK to watch TV.  It does nothing when I press it.  However, pressing OK for U-verse on Demand does.  How do I get it to TV?

Questions

112

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U-Verse picture freezing multiple times per hour

We have AT&T Fiber 1Gbps. 3 TVs, 1 with DVR (VIP 2262v2) is the one we watch most often. 1 box is wireless and the other is wired. There is nothing between besides the patch cables in and out and the Cat5e in the wall. Uverse picture will freeze for 2-5 seconds then resume.  It happens

Questions

180

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Verify employee

Someone came to my home claiming to be an ATnT employee. I need to find out if that person was fraudulent.

Questions

61

1

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DVR

Can I copy content from the Uverse DVR to a flash drive?

Questions

48

1

0

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Wirless uverse reciver setup

Can i connect wireless uverse receiver directly to the modem using wps without having WAP as a workaround without the need to wait until they ship me a new WAP ?

Questions

77

6

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Change wireless cable box to use extender

Our living room cable box is wireless & it continuously freezes when we watch tv (like now) and even rebooting does not make it better. We have the ATT extenders but according to Smart Home Manager this cable box is not connecting to the extender in our living room but to the main gateway in a d

Questions

160

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Aussie Rules Football Live on FS2- Yeah!

I have been a longtime Aussie Rules Football fan and could not believe my eyes when I saw it LIVE on Fox Sports 2!  I was up early and saw the Adelaide Crows taking on Melbourne.  Cool! I did know that games were on FS+ (1653) but did not know that they were on a FS1/2 station.  Since I don't get 16

Questions

554

2

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U-verse tv

Have Red X on u verse tv screen. Ran all recommended recovery procedures multiple times. Still have Red X.  UVerse receiver making strange noise!

Questions

42

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Can you watch AT&T TV away from home?

Want to stream live and on-demand content or manage your DVR almost anywhere? Get the U-verse app. U-verse TV subscribers can download the WatchESPN app and watch ESPN live from anywhere on your computer, tablet, smartphone, or connected device.

Questions

255

2

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Trying to cast Uverse app to TV via Chromecast, but it only plays audio, no video

Hi, I have a Pixel Phone and am trying to cast to a TV via a Chromecast. When casting the video from my U-Verse app to the TV, the video does not show (though it does on the phone), and only audio plays through the TV.  It appears to only be the U-Verse app that does this...YouTube videos,

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1.8K

3

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How can I watch uverse TV on my windows PC using Chrome as a browser?

May I log into U-Verse.com and then watch any channel from my line-up on a Chrome browser on Windows 10?

Questions

5.3K

8

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