ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit?  Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it?  ATT does some stran

ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit?  Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it?  ATT does some stran

We've been using Samsung Smart TV remote to operate our TV for the last year. After  3PM , Oct 4 we couldn't change channels, or use any other dvr box function. Long conversation with the U-verse was useless, as they refused to acknowledge there is a problem and insisted on us using the AT&T remote.

If I sign up for AT&T Fiber, can I keep my U-verse TV service?

When recording shows for later viewing and rewinding live shows, the screen freezes then skips ahead, losing part of the recording. I've called and tried to correct this with an agent by telephone at least three times over the last few weeks, only to have the problem resurface. How do I get a techn

Since you bought Warner Bros. Pictures, your only choice for cable/satellite broadcasting must be AT&T U-verse, not DirecTV. Do you want to sell Discovery to Metro-Goldwyn-Mayer?

Won’t pause or record.

I am trying to connect to the TBS app and website and the "Sign In for Full Access" gets me nowhere. I am selectinv AT&T U-Verse, then logging in with my credentials.  I've done this numerous times in the past with other apps with no issue.  This is really aggrivating.  I'm getti

I have damage to my gutter lines from AT&T. Claim has been forwarded to Sedgwick. Numerous emails and no response. Also no return calls. Worst customer service I have ever experienced.

I am trying to stream Fox News on my Kindle or phone. I have been doing this since I bought UVerse last Sept. Why is this not working now?

I want to change my email on my direct tv service

New receiver installed. Can't get past the RED x error code 3.   Several cycles of power up and power down.    What's next?

I have been a customer for about seven years, since it was introduced in my area. I used to get printed information through the mail about U-Verse programming including a list of channels and information about changes to the channel line-up. Now, it seems the only way I can get such info is by searc

  My much loved NAD amp (pure analog, pure audio) finally died. I replaced it with a Sony STR-DH590 receiver. This let me eliminate the HDMI switch, the optical to analog audio converter, and various analog cables from other devices. The Sony is now connected to a LG BD/DVD player BD570 (very r

So I have watched all different channels and get periodic freezing. Changing channels brings it back. Feel that service should be constant not sporadic.

I have fiber coming to a BGW320-5050. From there it's hooked up via Ethernet to a router on the other side of the house, which feeds Ethernet jacks in various places around the house, including one that feeds my Uverse TV.  In that connection there are 3 cat5 Ethernet connections - (1) wall to

replacement set top box doesn't match account settinge

I've decided I no longer wish to pay $8.99 monthly for the basic protection plan. How do I cancel that part of my package?

I’ve had U-verse for years and have dealt with a few issues along the way. However, for the past 2-3 months, my upstairs tv with wireless receiver will be working fine until the clock strikes 2:01am EVERY SINGLE NIGHT. Most nights I am able to reboot the receiver and carry on. However, it lost the s

Consistently my UVERSE TV signal is lost at 0100 to 0200 and then recovers.  I've reported this multiple times and have had all equipment replaced more than once.  I'm almost certain it's due to ATT system maintenance of some sort, but it's quite difficult to get resolution when you can't