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Widespread UverseTV outage information

There is a widespread UverseTV outage reported HERE, on Reddit and Downdetector Someone posted on Reddit that they received the following confirmation: Hi there, this is Tamara here from the AT&T Social Media Team. I completely understand the importance to have active connections, and I'm here

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6.6K

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Error Message: U-verse is not available at this time. Please try again later. | How do I troubleshoot my Wired Receiver

This morning 2 of my wireless boxes weren't working properly, while my wired box/DVR was working fine. After several attempts to restart the wireless receivers individually, I went to unplug the power cord of the WAP. I accidentally unplugged the power cord to the Gateway INSTEAD of the WAP.

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6.7K

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Red X with Number 13 below after multiple attempts to restart DVR.

I've see some older posts about DVRs with Red X after doing the non-disruptive recovery.  Mine has an red X with number 13 below it.  Is this a DVR issue or Network Issue?  I have wireless controllers that work fine.  The DVR is the only thing not working so I assume it's a DVR

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100

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S10-S3 Remote Quit Working

I have 2 older U-verse receivers, each one with an S10-S3 remote. The remote for my living room receiver quit working a few moments ago.  I replaced the batteries and it still won't control the receiver.  It doesn't control the receiver in the back room either, but the back room remote co

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200

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Service!

I am sick of this I want the Chanel’s I’m paying for. If all you people would stop fighting over the almighty dollar we wouldn’t be here. Everyone of you make too much money as it is then screw the consumer! ENOUGH!!!!

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78

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Remote volume with roku

I have a new Roku tv.   Set up everything according to directions.   Roku remote works fine, got the ATT Uverse to work, however the power on and power off, along with volume/mute controls will not work on my S30 remote.  Why?   Everything else does.  Ran through r

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63

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Food Network App

I am trying to use my AT&T login information for the Food Network App on my Apple TV. It has been working for months. I’ve never had a problem with it until now. When I go to click my TV provider on the Food Network website (watch.foodnetwork.com/activate), I click “AT&T U-Verse” and it give

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329

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switching back to U-Verse TV

I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.

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1.5K

11

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DirectTV to Uverse

I signed up for a bundle through At&t and there was no mention of Uverse ever being an option when I spoke to the representative so I figured Direct TV was the only option. Signed up, then went and did some additional research before the install was schedule and realized its satellite based and Uver

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270

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Rewards Cards EXPIRED

Hi. I have 2 rewards cards that I received for getting ATT services. I was just about to use them and notice that they are now expired. How can I go about getting a replacement for these cards. I didn’t even know they expired. I will know better for next time. Please help!!

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79

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New Gateway and U-verse App on Phone and Firesticks Can’t Authenticate

A month ago, our gateway malfunctioned and a tech came out and replaced it as well as changed to Fiber. Since then, the U-Verse App on the phone (android and iPhone) just hangs or shuts off and on the Firestick’s it gives an authentication error.  Have called U-verse several times and can’t g

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758

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What do I have to do to have someone stop my U-verse TV from freezing?

So far, no one from AT&T has been able to stop my U-verse TV signal from freezing! It started weeks ago when my "older" DVR receiver stopped working.  I called Technical Support and they shipped me another receiver.  I installed it and my TV worked again.  However, the signal per

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71

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Why can't I stay signed in on ATT U-verse app?

The latest update to the ATT U-verse app on my iPad has caused a persistent issue where I am unable to stay signed in. Despite checking the "KEEP ME SIGNED IN" option, I am frequently prompted to sign in every time I want to view the guide. Is there a solution to this problem? Is there any ongoing e

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AT&T Uverse recordings continually stops

When playing a recording on AT&T Uverse the recording continually stops and wants viewer to return to beginning. But it will always stop and same thing throughout watching recorded program. There is a way to back up the program and fast forward thru this stop. Miss part of the recording/movie. T

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74

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U-Verse DVR Recordings

Anyone know why all of my scheduled series to be recorded on the DVR disappeared?  

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1.3K

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DVR won't power off with ATT remote

I have a new DVR and older receivers on my other 2 TV's. The DVR powers on with the ATT remote, but it doesn't power off when I turn the TV off.  I have to turn it off manually.  My 2 older receivers (as well as the old DVR) power off with the remote.  It's annoying.  Is there s

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DIRECTV found code for my Sony reciever but instantly forgets it (?)

I have a DIRECTV with the white remote. I just added a Sony receiver model str- dh790. When I turn on the U-verse, it automatically sends the prompt at the right hand bottom corner of the screen asking to "change audio device" because it sensed a new device I think. I go through the prompts and f

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45

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AT&T S30 Remote control

I have AT&T S30 Remote control and My TV is Samsung smart tv UN55HU7250F I want to know if the remote is compatible with this tv I tried this on and followed the step and it turned the TV off after programming but it couldn't turn it on after so What does that mean? Is my remote out of order or

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43

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I called 1-888-288-2020

I thought I remembered the number by heart to move my U-verse service. I called 1-888-288-2020, and was treated very well in moving my service. After, I realized the standard AT&T Landline number is 1-800-288-2020. The confirmation email came from “order@ecom.wireless.att-mail.com“. Can I confirm th

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10.1K

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Driver Updates

I work for an ISP and we use Cisco Wireless ISB7050 IPTV STBs and are having issues with quite a few connecting to our 5G backhaul IPTV SSID. I've troubleshot this issue with our partner who supplies our wireless routers, and when doing a packet capture, we found that there isn't a full handshake. W

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81

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