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My uverse is acting as if it is a badly scratched dvd.

I'm OG and I can only describe how my service is behaving by experiences from my past. It's as if someone keeps standing in front of a satellite dish. The reception is cutting in and out just like a scratched dvd.

Questions

39

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Connecting wireless isb7005 to newer 4971 WAP

Hi, I cannot get the receiver to talk to each other. The wireless TV receiver ask for a WPS connection vs. using the sync on the back.  Anything special to get them to work together?

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33

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Uverse On Demand Sound cutting out

We have Uverse TV. Yesterday we rented a movie through OnDemand.  When we started watching it, the video feed was fine but the sound continued to cut out for minutes at a time all throughout the movie.  We tried rewinding, thinking it was buffering but that didn’t help.  We tried tha

Questions

74

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0

Accepted Solution

How do I open up an S10 remote without gouging the edges of the seams?

How do I open up an S10 remote without gouging the edges of the seams? I have cleaned the innards of several of these remotes and it fixes most of the problems discussed in this forum.  I'd like to know the proper technique for popping open the S-10 S-20 S-30 types of remotes so as to not leav

Questions

71

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Lost signal on uverse. did usual troubleshooting nothing worked

Lost signal on uverse. did usual troubleshooting nothing worked. I'm in an endless loop of  "lost signal" notice on my TV and restart receiver.  Never gets anywhere. This is over a week now................

Questions

82

4

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Accepted Solution

Uverse non-local channels not working.

All non-local channels stopped working at about 130ish in Nashville TN. Locals seem fine for now.

Questions

45

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This set top box does not match the account settings.

Called support Tuesday morning 05/20/2023 and worked with a lady who ordered a new box for me. Received and installed a replacement set top box Wednesday 05/21/2023. New mod no: VIP2262v1 S/N: M91628EB2500 MAC address: FC:51:A4:B4:32:9D After turning on new box got the following on my tv

Questions

237

3

I can't get showtime anytime through my Uverse subscription

Problem I can't get showtime anytime through my Uverse subscription. Showtime is part of my Uverse package and when I call Uverse customer service they are unable to solve the problem.  They confirm I have the subscription (I do receive the showtime channels on out TVs, but can not access ST A

Questions

822

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Why does AT&T condone false information

Why does AT&T support the spreading of false information and lies. U-Verse carries the ultra right wing channel FIRST. I came across the channel FIRST and listened to one false statement after another. I have no problem with a right wing point of view. However, when the statements are far fetche

Questions

48

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Uverse app

Has anyone experienced problems with getting the uverse app to work on iOS devices? After I download the app it only shows the skeleton of the app. None of the functions work.

Questions

63

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Streaming a uverse channel

Has anyone experienced an issue when trying to stream an app on your phone or iPad that has a related channel included in your uverse package?

Questions

62

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U-verse app not working on Android 14, One UI 6

Anyone else have this problem? I have a Samsung S23 Ultra. After the update in December, the app no longer works 🤨 ATT on the phone was no help. The app store says it's not compatible with my phone 🤨🤨

Questions

116

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Espn app giving error 'this channel is not part of your package'

Not able to watch my ESPN and SEC channels on the ESPN app but Ican on regular TV. I've logged in and out of all applications ESPN and UVerse and I believe I used my uverse ID email (att.net) to log in again and then relinked uverse to ESPN and the issue is still occurring.   Exasperating

Questions

1.4K

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RED BROADBAND LIGHT ON GATEWAY...TECH SENT SAID ONLY 1 OF 2 LINE WAS WORKING..ONLY NEW HOW TO FIX FIBER NOT COPPER PLEASE HELP

START OFF WITH I HAVE NO IDEA WHAT IS NOT WORKING OTHER THAN I HAVE INTERNET NO LIVE TV BUT CAN WATCH RECORDING TV PIC IS SCRAMBLED UVERSE BUNDLE TV WAS FREEZING THEN BROADBAND LIGHT TURNED RED-SENT OUT TECH PERSON WHO ONLY KNEW HOW TO WORK ON FIBER NOT COPPER-BRILLIANT RIGHT? HOURS GO BY & H S

Questions

72

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NBA League Pass Free Preview January 2024!

U-Verse is now offering a free preview of NBA League Pass on channels 2105-2114. Enjoy the games!

Questions

432

0

Accepted Solution

Tv outage-credit's to customers

Hoping an ATT rep can advise, will the customer's be receiving a credit for the outage? If so do we need to call in and ask for it? please advise us? thank you in advance

Questions

233

5

Accepted Solution

Official Solution

Closed

Widespread UverseTV outage information

There is a widespread UverseTV outage reported HERE, on Reddit and Downdetector Someone posted on Reddit that they received the following confirmation: Hi there, this is Tamara here from the AT&T Social Media Team. I completely understand the importance to have active connections, and I'm here

Questions

6.6K

5

Closed

Error Message: U-verse is not available at this time. Please try again later. | How do I troubleshoot my Wired Receiver

This morning 2 of my wireless boxes weren't working properly, while my wired box/DVR was working fine. After several attempts to restart the wireless receivers individually, I went to unplug the power cord of the WAP. I accidentally unplugged the power cord to the Gateway INSTEAD of the WAP.

Questions

6.6K

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Red X with Number 13 below after multiple attempts to restart DVR.

I've see some older posts about DVRs with Red X after doing the non-disruptive recovery.  Mine has an red X with number 13 below it.  Is this a DVR issue or Network Issue?  I have wireless controllers that work fine.  The DVR is the only thing not working so I assume it's a DVR

Questions

96

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0

Accepted Solution

Official Solution

Closed

S10-S3 Remote Quit Working

I have 2 older U-verse receivers, each one with an S10-S3 remote. The remote for my living room receiver quit working a few moments ago.  I replaced the batteries and it still won't control the receiver.  It doesn't control the receiver in the back room either, but the back room remote co

Questions

189

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