I added the Uverse app to my Fire Stick and when I attempt to login I get "error authenticating please try again". This error happens on both my fire stick and fire tv. I can login just fine on the computer but have never been able to access Uverse on the fire stick. My login and password have been

It usually takes me 3 times to turn off my box and tv after pressing the off button on my att remote. I press the off button, it turns off and then right back on after a few seconds. I press off and it does it again. Usually on the 3rd time it takes and stays off. It only ever happens on my main tv

We have 6 U-verse receivers in a A/V closet for 6 treadmills with TV's and when the machines are not in use the receivers timeout and you have to press the ok button. The treadmills are able to change the channels on the console, but do not have an ok button, so you have to go in the closet and and

ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit?  Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it?  ATT does some stran

ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit?  Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it?  ATT does some stran

We've been using Samsung Smart TV remote to operate our TV for the last year. After  3PM , Oct 4 we couldn't change channels, or use any other dvr box function. Long conversation with the U-verse was useless, as they refused to acknowledge there is a problem and insisted on us using the AT&T remote.

If I sign up for AT&T Fiber, can I keep my U-verse TV service?

When recording shows for later viewing and rewinding live shows, the screen freezes then skips ahead, losing part of the recording. I've called and tried to correct this with an agent by telephone at least three times over the last few weeks, only to have the problem resurface. How do I get a techn

Since you bought Warner Bros. Pictures, your only choice for cable/satellite broadcasting must be AT&T U-verse, not DirecTV. Do you want to sell Discovery to Metro-Goldwyn-Mayer?

I get the U-verse signal is lost message, but if I Go up or down one channel, Things work great - for one minute and then the picture freezes and sound goes away. Have tried all the cable connections, even switched the receiver with the one from another tv in the house, To no avail.   Ideas?&

Won’t pause or record.

I am trying to connect to the TBS app and website and the "Sign In for Full Access" gets me nowhere. I am selectinv AT&T U-Verse, then logging in with my credentials.  I've done this numerous times in the past with other apps with no issue.  This is really aggrivating.  I'm getti

I have damage to my gutter lines from AT&T. Claim has been forwarded to Sedgwick. Numerous emails and no response. Also no return calls. Worst customer service I have ever experienced.

I am trying to stream Fox News on my Kindle or phone. I have been doing this since I bought UVerse last Sept. Why is this not working now?

Today I received a fraudulent debt collection letter from Credence Resource Management claiming I owe a bill on my AT&T U-Verse service which was sent to them for collection. I called AT&T customer service who verified that the bill is bogus. DO NOT SEND these people ANY Money!!! Demand veri

I want to change my email on my direct tv service

I just received a “new” Arris VIP2272v1 set top box (It has scuffs and scratches - obviously reissued after prior use) and followed new setup instructions. Am getting error message “this set top box does not match the account settings. “. Anyone know how to restore factory settings or other ideas to

New receiver installed. Can't get past the RED x error code 3.   Several cycles of power up and power down.    What's next?

I have been a customer for about seven years, since it was introduced in my area. I used to get printed information through the mail about U-Verse programming including a list of channels and information about changes to the channel line-up. Now, it seems the only way I can get such info is by searc

  My much loved NAD amp (pure analog, pure audio) finally died. I replaced it with a Sony STR-DH590 receiver. This let me eliminate the HDMI switch, the optical to analog audio converter, and various analog cables from other devices. The Sony is now connected to a LG BD/DVD player BD570 (very r