Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (25.3K)

Activity
Can’t get past Restart Receiver

My old U-verse receiver died. Att shipped a new one. It only goes to the u-verse screen. Has a message at the bottom of the TV screen: U-verse is not available at this time. Please try again later. It gives a Restart Receiver option. Then when it’s restarted, goes back to the same screen. How can I

Questions

3

0

0

Accepted Solution

U-verse wired receiver replacement

I need a new wired U-verse receiver. How do I get one to replace the one I have

Questions

12

1

0

Uverse not fixed

Anyone else have a tech come out to fix one of their receivers and not only not fix it but break another one.

Questions

17

4

0

Wound let me log in my u verse account

It keeps telling that I am using the wrong user I’d. I did forgot my user I’d and it sent the same I’d I am typing in and I even changed the password and tried to sign in it just keep telling me wrong I’d 

Questions

6

1

0

Fiber availability

Anyone know when fiber is coming to spring and woodlands. 14 years with att wireless and U-verse and slow 25mbps internet. Comcast finally came to neighborhood. Hate to switch but I need faster internet 

Questions

8

1

0

Free preview of NBA League Pass

Games are on channels 2105-2114. Blackouts apply and I believe the HD tier is required.

Questions

23

4

0

new DVR unable to pick up signal on TV

I have U-verse TV. Connected TV to new PACE IPH8010HD-DVR. Msg on screen says Account unavailable. Restarted a few times, still no signal and same msg appears. Wi-Fi network is OK. The receiver in my other room is working fine.

Questions

21

10

0

Accepted Solution

Official Solution

Uverse Search and On Demand are NOT working

When I search for a show, I enter a few letters, then an error message displays. The message states Try again in 30 minutes. Click the Back button to exit. It happens every time. The same problem exists for On Demand.

Questions

2.5K

7

Equipment return

I received an email asking me to recycle a receiver I discontinued. I am being asked to return equipment that I no longer have.

Questions

12

1

0

When will TV Uverse service be restored

Zip code 33312. We have been out of service for over 12 hours.

Questions

15

1

0

U-verse guid

My U-verse overnight now won’t let me record more than 2 shows. Conflict with shows that are “no info available @“.

Questions

18

3

0

Uverse

Anyone else have a tech come out to fix your receiver and not only not fix it but break another one?

Questions

12

0

0

When will TV Uverse service be restored

Zip code 33312. We have been out of service for over 12 hours.

Questions

7

0

0

Closed

Horrible Customer Service

For Direct TV, I was charged for an early cancellation fee, even though the agent who I cancelled with assured the cancellation was done correctly at the right time.  It's only $21.20, but I have now been on the phone with customer service FIVE times for almost 2 Hours total time, and it's sti

Questions

13

1

0

Accepted Solution

Official Solution

Subtitles Turn OFF?

How do I turn off the subtitles that are coming up on my TV?

Questions

758

3

0

Accepted Solution

Official Solution

Can I cancel my U-verse internet package but keep the TV and still have it work?

I have been very underwhelmed with the internet provided through at&t in my area so I have decided to upgrade to 1000mbps through Comcast. I was wondering if I could keep the U-verse TV because we enjoy it and would hate to have to switch off of it. Thanks

Questions

453

23

0

Uverse app Scode 994, every since they cancelled account and reactivated

Hi, they had to cancel my account and recreate it when they added new equipment and attempted to upgrade the fiber account. All the devices work fine now although now I cannot login to the app.  It's saying "Logging in with this AT&T Access ID is not longer supports.  Please log in wi

Questions

16

3

0

ATT deleted news channel

When will ATT Verse bring back OAN, One American News ? That was the best factual news channel on cable.

Questions

20

4

0

11 U Verse AT&T collection

I was recently looking at my credit report (Transunion) and I have a debt of $309.00 with the description "11 U Verse AT&T collection." I how can I get this removed from my credit report? Please provide me with any information to have this debt removed from my credit report. Thank you.

Questions

10.1K

15

Accepted Solution

Official Solution

How to use U-verse tv with Xfinity internet

How do you connect the Xfinity modem to the U-verse gateway and WAP to be able to use Xfinity internet for U-verse tv

Questions

16

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.