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What does it mean when my paper says reserved line when I upgraded does it mean the phone is coming
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Wireless Account
PLEASE read the full terms and conditions before agreeing to sign up for the home protech plan. AT&T representatives are flat out lying to customers, AND the asurion home protech page is deceptive as well. I was told my desktop pc’s (built from the ground up) AND my TV’s were covered if they wer
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Wireless Billing
I need the bills from Feb to Aug 2021. The website only has bills for the last 16 months. I know that phone companies are mandated by law to keep old bills. How can I get my bills from them? Any help will be much appreciated. TY
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Wireless Billing
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I would like to talk with an ATT customer service representative to get my service back on
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Wireless Account
I just opened an account with this miserable company. I wanted to port over one number… a number I had for over 20 years that was used for business and personal. They not only incorrectly assigned the number twice they then released the number and I ‘lost’ it. They said there is nothing they can do.
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Wireless Account
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Official Solution
Right now I have straight talk and thinking about switching to AT&T, but first I would like to know if I can transfer my current phone number
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Wireless Account
So our growing business has over 100 devices from our two accounts since last year. As of current, I have to call to order devices and the process takes forever. However, we're never able to get a breakdown of our bill but we can see it on our statement. When we go to the website, it just shows us a
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Wireless Account
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Official Solution
I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
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Wireless Account
⚠️⚠️⚠️⚠️⚠️ They canceled our business account and now we're stuck with 3 Samsung Galaxy S23 Ultra's that are basically garbage now since they're locked to AT&T. Either way AT&T has now turned into garbage don't use them. ⚠️⚠️⚠️⚠️⚠️ We traded in devices worth about $3,460 dollars and they hav
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Wireless Account
I placed an order yesterday.. business account , 2 devices on installment plans. Checked out with a total due of $154.80. That payment processed fine thru my bank. Then an hour and half later another charge of $82.80 was attempted and my bank blocked it with a fraud alert. I okayed it(despite having
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Wireless Billing
I gave the wrong email address I need to update it so I can receive my confirmation
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Wireless Account
Hi I am looking for calm logs from September ‘22 the month prior to cancelling my account how can I access those?
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Online Account Access
In Oct 22 we changed our wireless business account to personal. I had made a payment about the time we converted, 2 days later I got a notice that our personal account bill was due. So they apparently converted by business account to our personal side leaving us with a credit of $619.24 . It is now
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Wireless Billing
Why when I get a new phone (for daughter, and previously myself), even though we definitively tell the agent in the store we do NOT want the 'Next Up Feature', does it get added to the plan. Then you get agreement, see the added $6 monthly feature, call and interact with girl in 4th world country,
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Wireless Account
Last year I did the deal where I traded in an old galaxy to get the new 22 for about $80 instead of $800. I tend to go in the store and pay cash for my bills, so I only now signed in to my account to make some adjustment and pay online. I just saw that I'm making payments on the device a though I ne
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Wireless Billing
Why are customers unable to opt out of CPNI from ATT website? https://www.att.com/ecpnioptout/InitiateCPNIForm.action It keeps throwing the error message 'ECPNI0110: We're unable to find your account. Please call a representative at 1.800.288.2020' It really gives a feel that ATT intentionally
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Wireless Account
I want to see all incoming and outgoing calls,texts, and messenger messages on my other business phone 9788735852
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Wireless Account
My dad doesn't know if the carrier would work where we live and if it would work for my grandparents since they are using a phone as a hotspot since it's easier for them. How can we get a hotspot box to test if it does work?
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Wireless Account
When I go to make a payment using the AT&T app, it now takes me to Direct TV. It started doing this a month or two ago and I can't find a way to locate my cell phone service information. I haven't had Direct TV since 2020. What is going on with the App???
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Wireless Billing