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When AT&T installer kills existing connections

When the installer hooks up new phones in our building, one or more existing user loses service. This can take over a week to fix.

Questions

207

3

0

Accepted Solution

Official Solution

Closed

I need to report my home landline outage

no dial tone, cannot call out and nobody can call in

Questions

4.8K

12

Has Digital Phone Call Protect be discontinued?

I know Call Protect for cell phones has been turned into a revenue stream called Active Armor. I'm interested in Digital Phone Call Protect for VOIP over fiber. All my documentation says it is available (and free) as do the ATT web pages and myatt app. However, all the documentation that tells how t

Questions

44

8

0

ATT Easement

Hello. I would like to learn more about an ATT easement that is on a property we are looking to purchase.  

Questions

70

7

0

el 42408 handset

How do you deregister a EL42408 model? I have that current model and bought a used handset via E-BAY. I need to deregister it and need to sync it up with my base. 

Questions

29

22

0

cordless replacement

what models are compatible replacement with DLP 72412?

Questions

19

1

0

Expansion Handset Compatible with DLP 72362

Just purchased the DLP 72362, base w/ handset & 2 expansion handsets.   Would like to purchase more handsets. Which ones would work best?

Questions

590

16

0

why doesn't att.com/repair work?

My two landlines for the last two plus years are dead or have excessive static. I constantly report trouble at att.com/repair but that their site doesn't work for anymore.

Questions

37

1

0

Getting old phone service cable removed from exterior of house

I have an old At&t phone cable that is connected to my house and since it's no longer in use and is a nuance because of how low it hangs it would like it removed entirely. A phone agent I spoke to said I could remove it myself, but that doesn't seem in line with what I've read elsewhere. Can a t

Questions

27

1

0

Home phone account number

The account number listed on my billing statement and the account listed in My ATT is different. What is the reason for that?

Questions

53

3

0

PHONE-ADVANCED

Will this work with Starlink ?

Questions

237

4

0

Wireless Internet Device IFWA-40 Broken During Today's Outage

During this morning's outage I noticed my home phone unit's power light was off. Usually it is green.  The only other lights on were the battery and signal strength icons.  I trying shutting off unit, plugging and unplugging.  Tried the reset button.  Customer support walked my

Questions

61

10

0

Closed

New phone & internet customer. Absolutely cannot find ANY way to set up the Call Protect feature for phone?

I've had AT&T cell phones for ever, just added Fiber, phone and DirectTV. The AT&T website is so incredibly janky, and it's completely impossible to find out how to activate Call Protect to stop spam calls on the 'landline' (I know it's VOIP).   The web pages that describe how to set

Questions

74

11

0

E-mail address to contact billing customer service

What is the e-mail address for customer service for AT&T billing customer service. The M-F window to call is not good and the chat was no help.Thanks!

Questions

405

3

Accepted Solution

How to set number of rings before call is transferred to voicemail

We have VOIP phone service. The phone only rings 3 times before it goes to voicemail. We are not always fast enough to catch it. How can we change the number of rings?

Questions

150

5

0

Need to have Att remove the lines that are hanging too low.

Need to have lines removed that are hanging too low.

Questions

49

2

0

Device Won't power On

After the outage yesterday my Dad's phone, went black & has not been able to power back on since. It just keeps crashing & never gets to the Samsung screen. I can get only to the Download Custom OS screen, everything else results in the phone shutting down.

Questions

29

7

0

AT&T Remote CO building damaged

AT&T has a small brick building at the back end of the parking lot at my church. It looks to have been built 20+ years ago and is part of a small area that includes a dumpster corral. Siding on the building is damaged with many cuts and the fencing is somewhat rusted. I have personally replaced

Questions

37

2

0

REMOVING AN EASEMENT OWNED BY SOUTHWESTERN BELL (purchased by ATT)

Hi, I was wondering if there was a department one can reach out to to remove an easement that is no longer in use. I have an easement that is land locked and cannot be accessed from any side, so I am assuming the easement was abandoned on my neighbors properties but not recorded as abandoned on mine

Questions

390

15

0

cordless phone with screening fails to work

I have an AT&T cordless phone system BL102-4 which is 5 months old. It is set to screen calls.  Last week it started ringing only (without going into screening) once for phone numbers in the directory.  The call would then terminate without going into messages. What is wrong?  Ho

Questions

23

1

0

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