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My ex husband removed me from the account and reported my phone as stolen

My ex husband removed me from the account and reported my phone stolen so he could get an insurance claim. I paid for this phone and he even took the remaining balance of it out of child support. He won't call and ask AT&T to un-blacklist it. I have the receipts that it was paid off and AT&T

Questions

39

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Line 2 is engaging but not working.

Line 2 will engage when a call comes in on line 1. If you PU line 1 to make out going call, line 2 engages. If a call come in on line 1, line 2 does not pick up and continues to ring. If the line 2 number is called when line 1 is engaged you get a call cannot be completed warning. If you call line 2

Questions

31

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Why Can't I Get Service

I called in February to have my home phone service turned back on (turned it off about 9 months ago). I was told I could have the same number and it would be hooked up and activated on Tuesday (2/13).  It was never turned on or activated.  I called a few days later to find out why it was

Questions

41

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Accepted Solution

Landline repeatedly making 911 phantom calls even though phone doesn’t work—armed police showing up at my house

My longstanding home phone (the landline) has not worked for over a week (loud noise on line, etc.) The non-working landline has been making 911 calls. In a one week period, armed police have showed up 3 times, once at 4:00am (which was last night when we even had the phone disconnected). After the

Questions

64

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AT&T TL88102 Can I forward a single call to an outside number

I would like our staff to be able to send calls about caterings to my personal cell phone, is this phone capable of doing this. I don't want ALL calls to be forwarded, just the ability to manually forward just the current call to another outside number.

Questions

21

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Business cant verify account info to call or make changes online

We have 3 businesses with landline phones. Years ago these were setup by an employee that isnt working for us any longer.  The contact info on these accounts is nothing we know of and we dont get a paper bill. How do we gain access to the account if we dont even get a paper bill?

Questions

19

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POTS Replacement

Are there any alternatives for replacing POTS lines used for fax, security system monitoring, etc.?

Questions

52

2

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Accepted Solution

Official Solution

Replacing a broken EL52203 with a new Model of the same kind

My AT&A phone fell n the floor and no longer works  Not just the phone, but the base as well need to be replaced.  If I get the same model can I just plug it in after charging the battery?

Questions

133

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Application for easement release

We are putting in a pool and need to push the pool over our easement , so we need to get it release from AT&T. Where do I get this or from whom?

Questions

241

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Att landline refuses to connect with certain phone numbers

Our landline refuses to call out to certain phone numbers within our area code but will call out to others. We are in Stilllwater OK. We just get the message " all circuits are busy now please try again later 372"

Questions

27

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AT &T 974 phone message waiting alert beep

The alert beep for a message waiting is not working?

Questions

30

9

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Customer Service Has Beens Completely Useless No One Can Help Simplest Problems Not Resolved

It's a different department. We can't help you from here. Endless excuses. That's AT&T Customer Support. Company MOTO We will find a way to (Edited per community guidelines) you off and keep it that way! Confirmed Auto pay set up 3-4 times. Had auto pay for years! Now so incompetent at all levels. N

Questions

26

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Text Alerts from AT&T Why won't you let me get Text Alerts without AT&T wireless?

So AT&T won't let you add a wireless phone number unless it is an AT&T number!!

Questions

40

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Why is my bill so high for my home service with two Lan Lines!

We have two Landlines in our residence, one for my home office, and one for our home. We have had these numbers and service forever. I was looking at my bill and for one Number I have a charge of $75 a month for "Combined Communication Svcs"?????? The other line has a flat charge of $37.50. Why is o

Questions

143

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porting a active land line to a non att wireless carrier

I want to port my wireline to a wireless carrier. I'm on my second port request. Both ATT and the new carrier have given me the run around saying the problem is not on there end. (many phone calls at this point) is there a department/person who can work with me to find what the issue is with gettin

Questions

59

13

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Removal of old box and wires/cables

I am needing old landline wires and box removed from my building. Not only is it unsightly but they can get in the way for some commercial vehicles.

Questions

37

1

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Call to home phone results in msg that "Call cannot be completed as dialed".

Our new AT&T Phone-Advanced service worked great for a few weeks (starting in January). However, over approximately the last four weeks there have been five times that callers get the message "Call cannot be completed as dialed" when trying to reach us.  Each time all of the indicators on

Questions

155

16

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Overhead line interference

We are replacing a structure in Toledo, Ohio and there is a possible interference issue with an overhead AT&T line running under the bridge. To whom should we speak?

Questions

20

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Iphone 14 pro max carrier locked

Hello recently i bought iPhone 14 pro max from a reseller that didn't inform me that it is esim carrier locked, found out that i could get it unlocked on AT&T site, so i tried it and it said it is not paid off, now i dont know who the original owner is i live in Europe and the reseller is of no

Questions

51

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Removal of old obsolete Bell South Pole

There is an old obsolete short green Bell South Pole right next to our driveway that has been ran over. I had a mediacom worker look at it and he said there are no lines even hooked up to it. This needs to be removed. location: Inlet Beach FL 32461

Questions

26

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