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Illegal porting

ATT allowed my 89-year-old father’s landline number to be ported to TracFone without his permission. He has spent hours on the phone trying to get someone to resolve the matter. No one seems willing to help- all they do is pass him around from person to person. They gave him a work order and said it

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37

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Create ticket to remove AT&T overhead drop wires (POTS and fiber)

Hi, I have two AT&T drop wires/lines running from utility poles to my house. One is an old POTS line that hasn't been used in 15+ years. The other is a fiber line, which I'm currently on hold with AT&T to cancel. I'd like to have both removed. Is there an option to create this type of ser

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25

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home phone service

I can recieve calls, but you don"t hear the phone ring and the phone is saying check telephone line. We can't answer calls, but when you dil our number the number is working.

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40

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smart call blocker

how do you disable smart call blocker

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25

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Smart caller blocker

How do u disable smart caller blocker

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22

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Closed

Smart caller disable

I need to disconnect smart caller block on my moms phone she is 92 yrs old it’s really up setting her!!!!

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24

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Receipt

Hi I need a receipt from southwestern bell from December 2001.

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22

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Transfer account

Id like to transfer my mothers land line number to my name. She is deceased now.  Is this possible?  How? The profile is in my name and billing I've kept up for 2 years.  If I try to link the account   Im told I have secondary permission.  Even though I set the account up f

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26

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New phone number calls straight to voicemail

I have a Samsung S23+ and all the new calls from new numbers go strainght to the voicemail. My phone does not even ring! And now, on top of that, I haven't been getting whats app's notifications. It is the first time ever I have an issue with Samsung, after switching carriers and choosing AT&

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29

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Official Solution

Closed

account question

How do I log in to look at our company phone accounts?

Questions

299

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Accepted Solution

AT&T utility cables moved by 4 feet on my property and did not follow the old easement path ... Can this be corrected by AT&T?

AT&T utility cables moved by 4 feet on my property and did not follow the old easement path ... Can this be corrected by AT&T? AT&T added new cables to reach a new subdivision built next to my subdivision. The utility easement had originally followed the back-fence line about 3 feet fr

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32

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Landline not working for elderly

Is there an emergency number to call AT&T? There was a technician working today (not related to my friends home) and now her home phone isn’t working. She’s 84 and can’t be home alone with no phone. We need help! It’s Sunday and we can’t get to anyone to actually talk to

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33

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New Digital Phone Service stuck in In Progress State

I'm making the switch from traditional landline to Digital Phone service on a BGW210 gateway where internet/wifi has been working fine. The only instructions I received was to unplug the landline phone (AT&T Model SL82118 DECT 6.0) from the wall jack and move it to the phone port behind the BGW

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19

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voicemail

First: the link is awful, even worse than the previous one. Second: trying to access my list of voicemail is impossible/worthless!

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38

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How do I block numbers on model el52203 landline

Someone said to press and get dial tone and dial the number and then a period. I have no period on my phone.

Questions

285

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Port AT&T landline to cell phone

I want to port my AT&T landline to a cell phone. In the past other carriers have said they won't do it because it might not work, but AT&T has told me they can do it easily transfer the number their cell service because it's already their number. I called AT&T last week and got informati

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184

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Official Solution

AT&T Retireree Concession Service

Last month the submission, by mail, to Health Smart, P.O. Box 11296, Charleston, WV 25339-1296 for toll reimbursement was returned as "not deliverable as addressed".Has there been an address change?   Please advise.

Questions

1.9K

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Landline Problem

My 93 year old mother has a closed captioning phone but today she has an error message: "Telephone Line Problem". I'm trying to get someone to go take a look at it and see what's the problem.

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27

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Accepted Solution

Phone Log

I can't access our phone log. Where in the heck did you put it and how can I find it?  I want to view the phone numbers I have blocked.

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30

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President's Office has not helped me

I was directed to the PO after all else failed. I was promised my original (25 Yrs) phone number back, but Mr.G has not followed through. He was so helpful at first. At this time No one can call me. I am 83 and my husband is 95. We have lots of medical people who use my old number. I have personal

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55

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