
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Wireless base unit beeps very 30 - 40 seconds. Only way to stop it is to unplug power cord.
Questions
•
AT&T Phone Equipment
I called to cancel my DSL in May because I switched to Spectrum internet..Instead of cancelling my DSL they cancelled my Landline. I had to call back and get it added back. When I got my bill I was charged like it was a new account even though I have had the landline for over 13 years. Even though I
Questions
•
Landline Phone Plans
We have contacted AT&T on my 94 yr old mother's behalf more than 11 times in the past 4 months with a request to bury the phone cable that stretches across the backyard. It's a trip & fall HAZARD. we have been given days/times that the crew will come to bury the cable, but still no on
Questions
•
Landline Phone Troubleshooting
Having difficulty gathering correct info for a POTS number transport. My landline paper bill shows a 14 digit account number: xxx xxx xxxx xxx x However, my online profile shows a 13 digit account number xxx xxx xxxx xxx. I believe I was rejected for a number transfer to a different company because
Questions
•
Landline Phone Troubleshooting
I would like to cancel my Mom's landline service because she's dead. Do I call customer service or can I go to an AT&T store?
Questions
•
Landline Phone Plans
Cannot access ANY CUSTOMER SERVICE OR GET ANY HELP FOR VOICEMAIL PROBLEM. HAVE BEEN TRYING TO CONNECT WITH A HUMAN SINCE I CAN'T GET ANSWERS NO MATTER WHAT I TRY.
Questions
•
Landline Phone Features
A cleaner pulled this jack out of the wall. There's a black and a yellow wire that need to go into two of the eight positions. Can someone please tell me where they go?
Questions
•
Landline Phone Troubleshooting
Accepted Solution
Hello. I know this question has been asked but I’ll check for my peace of mind. in my case my AT&T bill is very high monthly. It’s my own doing for having DSL, internet, a landline and 2 iPhones. are there options to at least bring down the landline costs? I’m told I need the landline for t
Questions
•
Landline Phone Plans
Our small family-owned business has used AT&T for 14+ years now. We renew/renegotiate our contract EVERY October because most all AT&T customer knows they will easily double your price and say the promotion ran out if you don't renew annually. Every year it takes several hours on the
Questions
•
Landline Phone Features
I work in a construction site and there is a telephone pole I believe it's for AT&T. The pole is coming inside a new proposed road and, I have called customer service about this issue so many times at the end they said they are going to send a technician to confirm the issue but no one has come
Questions
•
Landline Phone Troubleshooting
I am dialing State of New Jersey, Division of Taxation, 609-943-5000. I receive recorded message stating that I need a Long Distance Access Code. I dial 1-609 and I receive same recorded message. What Code do I need? Thank you for your help.
Questions
•
AT&T Phone Account
Hello, I am an AT&T retiree. Who do I contact to find information about my life insurance policy?
Questions
•
Landline Phone Features
AT&T home phone box that replaced the WF720 has no signal cannot make or receive calls. Red light on panel showing no signal bars.
Questions
•
Landline Phone Troubleshooting
Accepted Solution
I've had AT & T for our landline for over 30 years. However, with my family members all having cell phones now, we rarely use the landline. But, I don't want to eliminate it all together because I'm older and want to have it just in case of an emergency, such as, if the power goes out and
Questions
•
Landline Phone Plans
Voice switchboard hacked? Bell South tagged the number as (Edited as per community guidelines). This medical clinic has been down for days. Have Theodore Pounds contact the office manager at (Edited as per community guidelines). Urgent. Call her after 8:00am CST.
Questions
•
AT&T Phone Equipment
When an incoming call comes in the caller id doesn't show area code only the phone number
Questions
•
AT&T Phone Features
I seen att replaced an old square metal box with the round plastic box next to the creek I fish at and whoever did the work threw the old box right in the creek. Totally not cool.
Questions
•
Landline Phone Troubleshooting
I have property that needs to be cleared in order to build a home, however, there seems to be some phone lines buried in the ground where excavation is needed. How do I go about getting them moved, and who do I contact to get information. Thank you.
Questions
•
Landline Phone Troubleshooting
Hello, we have a vacation home in a rural area where nearly everyone has switched to cellular. Cell reception is excellent. Some of the land is US Forest Service, others are private parcels, but there are no customers because they're vacation homes. These were set up by Pac Bell now AT&T. If t
Questions
•
Landline Phone Troubleshooting