
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I am being billed monthly for my landline. I am also billed monthly for internet plus "phone 200" to me, the phone charge on my internet bill seems redundant, as I already have a landline bill.
Questions
•
Landline Phone Plans
My old landline number has never been assigned to anyone else since my relocation back when landline phone numbers were not portable. I have moved back to my previous residence and hope to be able to reclaim the landline number my family had for decades. CAN I GET MY OLD LANDLINE PHONE NUMBER BACK?
Questions
•
AT&T Phone Account
I had the above setup and the base station stopped working. I ordered another base but with only one phone. I deregistered one of the old handsets and tried to register it to the new base but registration fails. My guess is that the basic BL102 will only support one phone. Comments???
Questions
•
AT&T Phone Equipment
I need to port out my AT&T landline phone number to T-Mobile. How do I get the transfer PIN? Remember, it's a LANDLINE phone number, not a wireless number. And it's a transfer FROM AT&T, not TO AT&T. Can anyone assist me please.
Questions
•
AT&T Phone Account
web site keeps going to blank white page when i click on manage features on both my pc & the app on my tablet, so i called customer service agent to help me change settings & he told me he fixed it & it was up & running, but people i call still tell me the caller i.d. is still incorr
Questions
•
Landline Phone Features
who can I call? i called the concession line and nothing , i keep getting people in Jamaica who cannot help me.this is after spending hours on hold.this is UNACCEPTABLE
Questions
•
Landline Phone Plans
Hi, we have not had any luck calling in to AT&T because we don't have any services, but we have 3 lines that we are told are AT&T lines (one possibly fiber optic?) That run over a cement pad in our backyard where our hot tub has been located. We have a second pole, and Spectrum was already a
Questions
•
AT&T Phone Equipment
No, not Fiber. Just trying to order telephone service and internet service for an 87 yo mother living in an independent living apartment. ATT Service/Sales for internet services are the worst. Everyone following script without listening or understanding the issue. They say they are the person to pro
Questions
•
AT&T Phone Installation
Accepted Solution
The latest Arris BGW210-700 Gateway RJ-11 jack has no connector pins in this phone jack. Is there a work-around to regain connection to the internet not having this connector on the Gateway?
Questions
•
AT&T Phone Equipment
AT&T Model CLP99387 When using any of the handsets (have 7), the communications changes to Simplex when I use the Speaker on my end. I can hear them, but I cannot interrupt them when they are talking. If they stop talking and I begin, they can hear me, but I cannot hear them as long as I am t
Questions
•
AT&T Phone Equipment
Accepted Solution
I am looking for the way to get my invoice online, I wish to have access to a website to download my invoice and make payments instead receiving invoice by mail and issue a check Corporate ID: 25111 Invoice BAN: 800724034
Questions
•
AT&T Phone Account
Accepted Solution
We have a vacant lot with a utility pole in the way of pending construction. Our local utility company (EPB/Chattanooga, TN) stated the pole is owned by AT&T and we need to contact them directly. We have tried calling and it is not working. Any help would be appreciated.
Questions
•
AT&T Phone Installation
We are in Cleveland, Ohio. Shall we make calls to Toronto, Ontario, Canada? Is it free or chargeable?
Questions
•
Landline Phone Plans
How can I get the unpublished number fee removed? I have been paying it for years and nowadays it seems silly since so many calls are automated and random, no accessing any published phone book source.
Questions
•
Landline Phone Plans
Does att have a plan that will eliminate unwanted calls? My Mother has dementia and will answer any and every phone call. Using the * method is not an option for her. Adding a “device” to her phone will add extra confusion. Please help. her # is 580 363 2950. But all communication would have t
Questions
•
Landline Phone Plans
Hi i need some help .. i am trying to unlock the carrier of my iphone 14 pro max and they said i have some pending … but i dont know about it can you help to find the bill so i can pay it I don’t have At&t mobile number i am from Pakistan and i want to unlock my device
Questions
•
AT&T Phone Account
@ATTHelp I would like to request the release of an easement of a lot we are going to develop. How can I obtain an easement release form and who should I address to?
Questions
•
AT&T Phone Installation
Accepted Solution
Official Solution
Wireless base unit beeps very 30 - 40 seconds. Only way to stop it is to unplug power cord.
Questions
•
AT&T Phone Equipment
I called to cancel my DSL in May because I switched to Spectrum internet..Instead of cancelling my DSL they cancelled my Landline. I had to call back and get it added back. When I got my bill I was charged like it was a new account even though I have had the landline for over 13 years. Even though I
Questions
•
Landline Phone Plans