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Spectrum Landlines can't call in to my new ATT digital home phone

I recently subscribed to ATT digital phone as my new landline. I previously had Spectrum. My new phone calls all phone numbers but it is not receiving numbers from Spectrum home phones. I receive calls from business and cell phones just not from 2 spectrum landlines (that I am aware of). I was recei

Questions

688

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Business Line and Constant Rebooting Of The Modem

1. We don't use our business number anymore, and we want to cancel that line. Tell us how fast we can do that. 2. We constantly have to reboot our modem because the internet speed where our home residence is has very slow internet processing, and we are tired of it.  Sometimes we have to rebo

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18

1

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Pay Yearly for Long Distance Service

My dad would like to pay for his long distance service through AT&T yearly. Is that possible?  He does not want to be set up on a monthly ACH. Thanks!

Questions

33

1

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Unlimited Plus Plan Cancelled Without My Permission

I've been trying to get my phone service plan restored since I found out it had been changed without my authorization or notification of any changes to my account. The AT&T rep I spoke with said it might have been Brightspeed, the company who took over local service in southeast Alabama from Cen

Questions

31

1

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AT&T PrePaid Phone Card 120min

I found an old PrePaid Phone Card that was used to call home while stationed overseas in the military. The access number is 1-800-569-6972 When I tried to check balance at https://www.virtualprepaidminutes.com/CheckBalance.aspx it returns an error of invalid access number /pin The "CARD #" under

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34

4

0

Gray phone box in yard.

Who to call about getting the gray phone box that is no longer being used out of father in law yard.

Questions

141

1

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Landline

Service disconnected. Will it be reconnected once I pay bill

Questions

32

1

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DOES ANYONE AT AT&T KNOW WHAT THE (Edited per community guidelines) A POTS LANDLINE IS AND HOW IT WORKS?

Or am I stuck dealing with Millennials who were born with a dang cellphone in their hand?  If you need a Trainer PLUUUEEEZE call me I have 40 years experience using a landline phone and even a switchboard.  All I wanted to do was drop all features except call waiting, caller ID, and call

Questions

41

1

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My AT&T EL52429 will not announce caller id. How do i turn it on

I have a new AT&T EL52429. Is it supposed to announce caller IDs?  My previous AT&T phone did so.

Questions

34

1

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Cancellation of service

I need to cancel the subscription as the owner is not capable doing so due to health issues. I know only the number, address and name What is needed and how to to proceed? thank you

Questions

30

1

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Removal of old AT&T lines that are shared with PG&E.

How do I apply to AT&T for an overhead line removal to be done after PG&E removes their lines? My Rep from PG&E said I need to fill out an application to do this. He also said that they have to remove their lines first, and then AT&T will remove their line, as it is a shared pole. I

Questions

203

10

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Need to repair my outside land line is sagging down to the ground.

Hi There, My incoming landline outside is sagging to the ground. I need a technician to bring it up to normal level. I keep calling but can't get help from the call services. Please someone help me and send a technician to solve this problem.

Questions

23

1

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Can call out but cannot receive calls

Landline has dial tone and can call out. Callers to number hear only very short ring and then cuts off. Tried two different phones both the same

Questions

25

1

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so I already have a landline. why would I need "phone 200" on my internet bill?

I am being billed monthly for my landline. I am also billed monthly for internet plus "phone 200" to me, the phone charge on my internet bill seems redundant, as I already have a landline bill.

Questions

52

2

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CAN I GET MY LANDLINE PHONE NUMBER BACK?

My old landline number has never been assigned to anyone else since my relocation back when landline phone numbers were not portable. I have moved back to my previous residence and hope to be able to reclaim the landline number my family had for decades. CAN I GET MY OLD LANDLINE PHONE NUMBER BACK?

Questions

527

3

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AT&T BL102 DECT 6.0 Cordless Phone

I had the above setup and the base station stopped working. I ordered another base but with only one phone. I deregistered one of the old handsets and tried to register it to the new base but registration fails. My guess is that the basic BL102 will only support one phone. Comments???

Questions

27

1

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Need to port out my AT&T landline phone number to T-Mobile-How do I get the transfer PIN?

I need to port out my AT&T landline phone number to T-Mobile. How do I get the transfer PIN?  Remember, it's a LANDLINE phone number, not a wireless number.  And it's a transfer FROM AT&T, not TO AT&T.  Can anyone assist me please.

Questions

171

1

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can't manage features online or through app & customer service isn't helping ...

web site keeps going to blank white page when i click on manage features on both my pc & the app on my tablet, so i called customer service agent to help me change settings & he told me he fixed it & it was up & running, but people i call still tell me the caller i.d. is still incorr

Questions

23

6

employee trying to cancel LD only on pots line

who can I call? i called the concession line and nothing , i keep getting people in Jamaica who cannot help me.this is after spending hours on hold.this is UNACCEPTABLE 

Questions

35

4

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Need an AT&T line moved from one pole to another, but we don't have an AT&T account or service.

Hi, we have not had any luck calling in to AT&T because we don't have any services, but we have 3 lines that we are told are AT&T lines (one possibly fiber optic?) That run over a cement pad in our backyard where our hot tub has been located. We have a second pole, and Spectrum was already a

Questions

21

1

0

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