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Landline Fraud

My very elderly parents have had their landline phone number for over 50 years with AT&T. A year ago their number was ported to T-Mobile and my parents account was closed. After 3 weeks of talking to AT&T employees and even the highest up you can go in the business we had no answers.  

Questions

299

9

0

No calling or receive

My LG v60 does not call or receive calls when in the buildings but mobile data connection works perfectly fine

Questions

25

1

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How to hear all calls ring?

My handsets won't ring just goes to answering system some calls ring others don't

Questions

36

4

0

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Why didn't anyone show up todaro fix my phone

I had a appointment for today got a text saying they was on the way an no one showed phone still don't work an it's 8:39 pm

Questions

147

1

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ATT Homebase 0662 issues

I have the ATT home base 0662. Right now I have to unplug and replug it back in several times a day in order to get reconnected. It's in the same location it always was and I'm sitting about 12 ft away from it. I contacted via telephone your technical support and I even went into one of your stores.

Questions

34

2

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AT&T continues to bill for disconnected secondary land line

We disconnected a secondary landline in April. The process went smoothly and the line was disconnected. However, the charge continued and continues to appear on our bill. Each time we have called AT&T, had to explain the situation to the agent, then received a credit and an assurance that the p

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53

6

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Landline

How do i set up initial answering machine?

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28

2

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Online access for POTS service?

I just had POTS telephone service installed today and am trying to figure out how account access is set up (if any). Is there a way to pay my bill and view services online? Tried adding it with my telephone number to an existing myAT&T login ID and the system was not accepting my information.

Questions

20

3

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Cables above ground on my property

There is an Bell South post on my property with multiple cables coming out of it, running up my retaining wall and along it - not buried.   who do I contact to get it removed or buried correctly Wendy

Questions

17

1

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Responding to letter about reimbursement for phone service

How do I get to benefit center?

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23

1

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Can't use my own service or even switch service now.

Hello,    I bought this phone off of someone and I try to use my Mobile service's hotspot. But everytime I try it always tells me I am unable to do it it says I don't have the eligible service provider and it's starting to get frustrating. Can you please help me? My name is Stephen and m

Questions

30

1

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pole removal

i have a old at&t pole in my back yard i would like to have it removed 707 wyman toledo ohio

Questions

25

2

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AT&T Remote Call Forwarding – Legacy Landline

    Remote Call Forwarding is an easy way to turn on Call Forwarding when you’re away from home. With remote access, you can use any phone to redirect your calls to a number where you can be reached. To use the service, you'll need a special access telephone number and PIN. If you alread

Questions

36.7K

8

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ATT Box

Can someone direct me as who to call regarding an ATT box on my property? It is well over the allotted easement allowance.  I am replacing fencing and would like to discuss this with someone at ATT since it is illegally placed on my private property.

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24

1

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Old land line

How do you get an old overhead phone land line and box removed from house before renovation?

Questions

36

2

0

Accepted Solution

Official Solution

VM Viewer App stopped working since last update

Hi, The AT&T Voicemail Viewer app for my ATT landline stopped working on the last update that was pushed out last week (Version 1.14.0) There are several comments in the apple app store since this update that are having the same issue as me (attached pic showing recent reviews showing same i

Questions

303

13

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Report Landline outage

Trying to report landline outage. Tried to use my phone today and cordless says NO Line. And NO Dial tone on any phone Please help!  I need Customer support to report Outage! Help

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23

2

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Buying and selling

All about eligibilities of mailing and shipping of mobile phones

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32

0

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How to use Wireless Home Phone device with landline/old cell phone?

Let me just ask, I see some Wireless Home Phone devices on ATT shop, My options are use a landline phone set via an RJ11 jack on device which is what I've been doing on Verizon for over 10 years, or an old iphone 6 or android which are no longer used.   I just need to capture and answer inbou

Questions

53

5

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Compliment

I want to extend a huge thanks to Dallas at the Cortland, NY branch (NY-13 location). We were in store to close the account for a loved one who has passed. She was so kind, caring, and empathetic while simultaneously helping another customer. She can do it all! Thank you, Dallas!

Questions

12

1

0

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