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EL50003 handset works only as a speakerphone

When dialing or on a call sound is only working for one of our handsets when it's used as a speakerphone. In other words when making a call we can't hear the dialtone from the earpiece of the handset; and when on a call we don't hear any sound from the earpiece of the handset. However dialtone and c

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VoIP Servers

I have several VoIP phones I got from work. They are mainly PolyCom brands. I have AT&T fiber internet and home phone, but I would like to use my VoIP phones for clearer service. How can I get the server information to put into my VoIP phones?Cody

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Move services to new Utility Pole

I recently finished new construction and the local power utility has established new power poles for the immediate neighborhood. I need AT&T to migrate their older services to these new poles so the old one can be removed (by power util).  No amount of calls or visits to local shops seems

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Number marked as spam erroneously!!!

Personal cell phone from Telcel in Mexico City +52 55 was marked as spam and I cannot communicate with my medical insurance agent in Houston 713 help please i live in Mexico mow

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I need assistance to unlock my phone device

I need assistance to unlock my phone device

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fraud

my att bill shows I am paying for 2 iPhone 14's. I DID upgrade my phone in May of 2023, I have my mobile number AND a number for my watch.  there is NOW a 3rd line that was added June 2023 AND another iPhone 14 that was ordered online and charged to my att bill.  this phone was ordered fr

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the bill way over charge

i am in low income family my bill always $12.85 every month but last month my bill was $ 72.26 and they take it from my bank without my authorization, i dispute this amount, later att give me statement credit for $ 72.26, but today 09/29/2023 i received bill for $ 47.45 and they removed the statemen

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how to recover deleted call history

I need to go further back in my call history than the phone allows

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Outages in 847 area code

Trying to reach a landline 847-497-****. Says call cannot be completed.  Know it's a working number.  Are there outages in McHenry, IL?

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Change time on VoIP phone

How do i change the time on our voip system

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Still have POTS they installed 09/25/2023

Still able to get POTS on 09/25/2023 installed even though it was supposed to be phased out August 2022. It's a hard sell trying to get Category 8 cable installed and one POTS line converted to DSL.  The POTS lines are all jumbled up.  Category 5E still goes in house underground connected

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Accepted Solution

Landline Fraud

My very elderly parents have had their landline phone number for over 50 years with AT&T. A year ago their number was ported to T-Mobile and my parents account was closed. After 3 weeks of talking to AT&T employees and even the highest up you can go in the business we had no answers.  

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No calling or receive

My LG v60 does not call or receive calls when in the buildings but mobile data connection works perfectly fine

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How to hear all calls ring?

My handsets won't ring just goes to answering system some calls ring others don't

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Why didn't anyone show up todaro fix my phone

I had a appointment for today got a text saying they was on the way an no one showed phone still don't work an it's 8:39 pm

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Damaged green junction box

A vehicle ran down the junction box that is located next to the street. Who do I contact regarding this incident?

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266

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ATT Homebase 0662 issues

I have the ATT home base 0662. Right now I have to unplug and replug it back in several times a day in order to get reconnected. It's in the same location it always was and I'm sitting about 12 ft away from it. I contacted via telephone your technical support and I even went into one of your stores.

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AT&T continues to bill for disconnected secondary land line

We disconnected a secondary landline in April. The process went smoothly and the line was disconnected. However, the charge continued and continues to appear on our bill. Each time we have called AT&T, had to explain the situation to the agent, then received a credit and an assurance that the p

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Landline

How do i set up initial answering machine?

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Online access for POTS service?

I just had POTS telephone service installed today and am trying to figure out how account access is set up (if any). Is there a way to pay my bill and view services online? Tried adding it with my telephone number to an existing myAT&T login ID and the system was not accepting my information.

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