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Green service box damaged and wires exposed

On my property line we have a green telephone service box that is on the ground and wires are exposed. Who o we call to replace or remove it?

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18

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Cancel Hone Phone

Trying to cancel a landline phone for over a week. Given a confirmation number. Called back then told a supervisor must approve my request. Why does a supervisor need to "approve" my request to cancel. Twice I have been told someone would call back to approve no one has called. I just want to cance

Questions

68

13

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Accepted Solution

How to get my old number back

I'd like to get my phone number back I just recently canceled service after 20 plus years of continuous service with AT&T it's not been a month yet since it's been canceled I think

Questions

8

1

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Phone Not Accepting Calls

Hi! To sum it up quick, my phone straight up refuses to let most people call me. Some of my contacts can call me, but other contacts can't, and numbers outside of my contacts can't at all. It used to at least send them to voicemail, but lately it's saying my phone is completely out of service and I'

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11

3

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Call logs

I need access to call logs on my on-line landline phone account.

Questions

9

1

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VOIP conversion - phones in multiple rooms

We already have fiber internet and the gateway. Converting the phone line from copper. Currently the copper terminates in the basement in a wire panel. The gateway is upstairs in an office. There’s several phones connected to wall jacks in different rooms. The “self install instructions” say to plug

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19

12

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Need info on an old Pac Bell easement on our property

We have an old Pac Bell easement on our property, recorded in 1964. We are building an ADU in our backyard and want to get more info on this easement and exactly where it's located as the original recorded document is difficult to read at best. Can you please help?

Questions

7

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Does anyone provide spam call blocking for randomized numbers identified as "Unknown" or "Suspected Spam"?

We receive an average of 25 spam calls a day the majority of which are randomized and identified by our phone as "Unknown" or "Suspected Spam". The AT&T tools provided do not defend against these calls at all. The "call history" file clearly identifies the numbers but "Call Protect" will not blo

Questions

34

6

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Schedule for STIR/SHAKEN protocols?

Why is it taking so many years to finalize and implement the STIR/SHAKEN protocols to verify caller IDs and reduce robocalls (They have been pending at least since 2019)? When will I begin to see the results on my landline phone so I can stop getting 3 or 4 scam "Medicare" calls from India every da

Questions

32

5

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down wire

I have a downed cable wire on the main road in front of my property, what should I do? No one from AT&T has arrived to repair it despite many requests for them to.

Questions

15

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Recover deleted files

Recover deleted pictures

Questions

26

3

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Old out of service Ameritech landline

My mother died years ago and had an Ameritech landline number. It has been out of service for years. I call it once in awhile and it says out of service. Is there any way Ameritech/ATT can unfreeze it so i can use it on my non ATT cell phone?

Questions

12

3

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Att utility pole has an open box, wires exposed to elements

Open box exposing wires to elements West Sacramento, Jackson Street/Jefferson no Blvd

Questions

11

1

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Accepted Solution

Official Solution

ATT answering system overrides voicemail on the handset.

I need to know how to turn the ATT answering system OFF. I want to receive the messages on my new landline phone and pick up messages that way.  How do I "undo" the ATT function?

Questions

20

1

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Email contact needed to ask AT&T permission to dig in utilities easement

I am planning a residential driveway expansion that extends into the utilities & drainage easement around my property. My city requires that I obtain permission from all the utilities that service my property to make any improvements that impact the easement. I currently do not have AT&T

Questions

9

1

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Changes to my landline

I have been calling since March to have caller ID added to my home phone and have the long distance disconnected. Every order I have placed have been in error status and instead of fixing it, they just cancel it. I have a full page of names and dates of people I have spoken with and they keep tellin

Questions

11

2

0

Accepted Solution

Official Solution

Change Autopay to a Saved Credit Card?

I currently have autopay to a checking account. I added a credit card into my information, but it isn't saving the changes when I ask it to charge the credit card for autopay in the future. Help!

Questions

31

6

0

Accepted Solution

Official Solution

House Arrest

I need a landline just for 30 days

Questions

20

2

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950 display stopped working

Old 950 cordless phone's speaker was working fine. One day it suddenly stopped working. I change the batteries, cleaned it all, to no avail. I have nothing displayed, not I can get it to display anything. Any suggestions? Is this because the phone is old? Thanks!!

Questions

12

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ATT 1855

My landline number keys are not working on my AT&T 1855 phone what can i do?

Questions

9

2

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