Over the past few weeks, my internet connection has been unstable, leading to frequent disconnections and slow speeds. This problem has been particularly frustrating as it affects various aspects of my daily life.

I am currently on the Internet 45 plan and am in the process of upgrading my home electronics / phones to WiFi 6 compatible devices. What do I need to do to get an upgraded router / gateway?

I am on my second gateway, it took me an entire week to get the first one replaced because it was dropping wifi randomly as well as throwing an e013 error periodically. I got the replacement today, which is good because the second the replacement got here, the old gateway got cut off. Put in the

I just got new security system I'm having trouble with. The NVR connects to the network via a ethernet cable, and it's connected to my AT&T Gateway.  When you look at the lights on the back (where the ethernet cable plug in, there is no light on, which I think means no power/not connected.

I've had some issues with people connecting to my router. I was able to see them in my smart home manager, but they are not showing in there now. How can I get a list that shows the dates that they were last connected? I need to be able to prove when these devices were last connected.

I had an ATT technician verify that I have Fiber available at my address but the computer system is not showing it. Customer service is unable to override. Who do I speak with to get this corrected? 

My rep said I will get $200 prepaid visa card after I activate the AT&T fiber for 30 days. I got the email to claim the gift card but it's only $50.

In our growing neighborhood in the past four years, we've had at least three AT&T door visits which hasn't bothered me until yesterday.  Prior "ATT" visits were typically congenial - I'd mention I was satisfied with my current provider in all aspects- reliability, price, bandwidth, etc. Th

ATT shows that Fiber is not available at my address, but there is a big green ATT box in my backyard along the utility easement. Is this an ATT Fiber box and, if not, will ATT ever run Fiber to my address?

The following is the review I submitted in response to their email titled “your opinion is important to us” asking for my feedback on my experience with fiber. It apparently does not meet AT&T “guidelines” so they won’t publish it. Love companies that censor free speech and the truth instead of

Any estimate as to when AT&T will have a wifi 7 modem/router?

How can I get someone to fix an AT&T fiber optic box in my yard with a broken lid before the fiber optic line or someone's ankle gets broken? I called customer service at 855-920-0146.  They sent me to the team that works on these things at 866-410-7414, but that line is no longer active.&

I need static IPs for at least two VPN connections. This is for work from home purposes. I will be using PFSense as the router. I know that 3 get used automatically in any purchased block, and the smallest block is 8. What will this cost me monthly/annually?

If you have fixed wireless internet, this company has the worst customer service that you can imagine. You are buying a service that people in this forum know more about that than the actual people that work for AT&T. It’s all good until your internet doesn’t work. Now, no one can fix it. Not t

I have Business Fiber and recently ordered the wireless backup for it. I was sent a CDS-9010. I connected the WAN port to the BGW210-700 which connects to the fiber. I then connected my network switch to the CDS-9010 as per the instructions. It worked initially. Ironically, the backup router appears

WHY is ATT outsourcing its customer service to other countries for the US customers. The agents speak very broken English which makes it very difficult to communicate or understand them and read off mechanical scripts that waste time and they do not solve problems in a logical way. I cannot believe

I have an iPhone X and the WIFI says "connected" but it is not. Other staff are having the same issue. We have already rest the router, reset our devices and reached out to ATT. Please advise as this appears to be an APPLE to ATT WIFI ROUTER issue.

ATT lured me into getting a connection by offering me rewards if I take up the internet connection with them when I was shopping around after moving into a new home. I chose virtual reward when I received an email asking me to claim. I got a virtual card and when I chose to use it towards my ATT int

Hi, I’m Shelly. The At&T agent configured my account under the email: [email scrubbed] and this is not my email! I already sent a forms to change my email, reached out the support more than 10 times and no one solve my problem. Over 3 months with the same problem.. is it that hard to change my email

I need a contact to speak with someone about a project I'm doing for a large gas company in Nashville, TN which requires us to get a Letter of No Objection for encroaching upon an AT&T Fiber that runs along I-65. Please advise or direct me on which department or person I need to speak with abou