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want to refund

hi so i cancelled my att internet but forgot and accidentally paid the bill when its already cancelled is there a way for me to get a refund or

Questions

14

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WIFI INTERFERENCE

Why can't I test for wifi interference and select an open channel? I used to be able to do this!  BGW210-700

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10

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how can I tell if the gateway is bad

erratic speeds, the modem is slow and sometimes disconnects from the computer

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12

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Box in Neighbors Yard who is out of town

Our internet is out at the AT&T service guy said our box is in the neighbors yard they can’t access. My neighbor has been out of town going on a week and more and so I’ve had no internet access in sight. What can I do? I’m about to cancel my internet and move to another provider.

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21

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How do I access AT&T BGW210 Router 5GHZ channel?

Thanks

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726

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Why can't I have 2 separate email accounts open in separate windows?

I log into one sbcglobal email account and it shows the email. Then I launch a separate window and login to a different sbcglobal email account that shows the email from the second account. Then the first window switches to show email from the second account. I.e. both windows show only the second a

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9

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Accepted Solution

wifi/ internet

i have a work from home jog and it requires no wireless connection. What do i need to purchase to make sure the ethernet connects to the work computer?

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13

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can I download the AT&T antivirus based on my Fiber account

keeps giving me a access error even though I am logged in to my account

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8

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damage caused during construction

In May when ATT installed 3 pull boxed on the property at 19401 - 19551 SHERIDAN STREET PEMBROKE PINES FL 33332 they broke my sprinkler system. The work was done by Secured Links Communication.  I can be reached at 786-370-6336. Who can I speak with? Aron Blatt

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13

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Rewards card not sent as promised

When signing up for service, the salesperson that came to my home assured me I would receive the same $200 gift card that I would receive for signing up online, so I signed up through her. That was Dec. 4.  I later saw the giftcard value in the rewards center was for $50.  So I called in

Questions

291

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My device's IMEI number is not being recognized by the website's "unlock device" function.

Hi, When I enter the right IMEI number by going to the settings on my phone, it continuously gives me an error. I've been trying for a few days, thinking maybe the website has a bug. We would appreciate any assistance. Thanks

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15

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Closed

Best way to use existing router with new AT&T Fiber

I was told (sales) I could use my own router but I'd still have to pay the $10 hardware fee and that is not great but I was ok with it as I've spent a lot of time setting my existing router and network devices. Now it seems this is not the case or its a bit more complicated. Best case you have to

Questions

2.5K

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Pace 3801HGV

I have had this gateway for at least five years. My internet randomly shuts down daily.  Today it shut down twice and restarts in about 10 minutes.  I am wondering if I can get this gateway upgraded by AT&T.  It is very bothersome, especially during sporting events.

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98

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Help set up wireless

Trying to connect tv devices

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5

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Basic Installation in a New Construction

I am an AT&T and fiber optics newbie and I'm trying to get a basic understanding of what is involved in getting hooked up so that I can have wifi throughout the house. My understanding is that the fiber optic cable is brought into the house through an exterior wall and into the interior wall an

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9

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ONT Fiber cord/setup

On my router, I don't have the ONT cable, everywhere I read it's needed for Fiber to do its thing but the person who came and installed my Fiber today either didn't do it or didn't think I needed it. I am not fully knowledgeable on Fiber so I can only say what I see but some feedback or help would b

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20

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Internet & Wireless bundling problems

I recently moved. This involved selling my house and then staying in an Airbnb while waiting for my new house to be built.  I changed the billing address on my wireless account to a PO Box and cancelled the internet for my previous address.  I called AT&T to setup internet service at

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9

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Fiber repair

The box for the fiber connection to the houses around my house was not properly closed and move got into it and chewed up all the fiber connections. The neighbors and I have been waiting two days for a tech to come out and repair it.  When we’ve called each day, they just tell us that it will

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15

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Issues with Outlook

We are having issues with outlook getting the sbcglobal account downloading emails however it does send out emails. Below is the message. I have also changed the password and that didn't help. - Receiving' reported error (0x80042110) : 'Your POP3 server is providing inconsistent information. The num

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44

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AT&T "Internet Air" Hub Constantly going down with error codes E013 & E405

I have super strong signal with AT&T 5G antennas across the street, and when it works I get >100mB down. The problem is in the last month the hub goes offline all the time (15 time a day) with error code E013 = DNS Down and E405 which I can't find listed anywhere. I've tries to call support f

Questions

67

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