I received the best customer service I ever have from the technician who came out to install my internet. He had to come back a second time to finish and was kind, helpful and went above and beyond! I didn’t receive a customer satisfaction survey to give him the 5 star review he deserves and would l

Hello, I have received info for redeeming my initial reward of $150 for setting up internet with AT&T. There were two additional $50 rewards that I also received when setting up my account but haven't received any info regarding those rewards. I also can't find an initial setup/order receipt th

Internet out 36 hours and counting with no acknowledgement from att.

Sorry this is not about U-Verse TV, however; my email confirmation took me to this page. We returned Direct TV equipment and received confirmation of only one piece of equipment. There were several pieces of equipment in the box. PLEASE , someone tell me how to get confirmation on all pieces of equi

My test of home wifi shows zero upload speed for my gateway. i also got a message about problem on my system but when i clicked for more, it hung up with no response. i may have gotten message while on vacation about problem detected on home wifi and offering a service visit. but the internet, after

Currently is the filthiest website going. Boobs, butts and porno is all they have. Get this filth off my homepage

I have a connection that I need for work where one link (indicated below) is pretty unreliable. It is usually fine in the morning, but in the afternoon and evening it can add 60ms and 5-10% packet loss.  I have no idea how to reach any kind of NOC support or someone who won't just tell me to r

I built my house 3 years ago and was unable to get fiber. The max I'm able to get is 56 megabits per second. Oddly enough, the houses around me can get fiber. The house that's directly behind me that is a mere 40 ft away has fiber. I have filled out an address search request twice and no response. Y

What dates are used for the usage calculations?

I've been with AT&T for over a year, I have the internet 25 plan.  The last 2-3 months I've been getting alerts that I'm about to go over my limit, but nothing has changed, I do have an alexa device that I received, but don't use it that much.  Does my guest wifi contribute to making

Need to reset Facebook passwords and the reset recovery emails are not in my spam or any folders in my email. I can see in my Facebook app that the reset password link emails were sent on several occasions to my email on file. Where are the reset emails from Facebook blocked? I don't see anything in

I've been with AT&T for over 3 years. Had DSL, recently switched to internet air. No complaints with internet air. However, the billing overlap is outrageous. I was told there would be a 7 day overlap... OK, I understand that. Instead of a 7 day overlap I'm being charged for a full month use of

Hi, I just purchased a TPlink AC1900 Archer A8 router that I would like to connect to my AT&T gateway. The reason for this is that I was for some reason banned from tinder and they are very strict about VPNs, IP addresses when trying to get back on (They block my account automatically if I mak

I am admittedly completely ignorant in this area, so please accept that. I have a new home build that qualifies for ATT fiber. I have an adjacent guest house less than 20 feet away, which will need internet/tv connection. The guest house has the same address as the main home. Our electrician ran a c

Hi, I recently switched to ATT fiber. I also setup Orbi mesh network using IP passthrough. All the devices are connecting to the Orbi router and the satellites fine and the internet is also working fine on them. My PS5 is connecting to the network, but the internet is not working on it. It used to w

there is a car that is always parked outside in the parking lot near my home, when i disconnect my service the car leaves... how do i know if this person is using my internet service

Hello, I am looking for a contact in engineering/construction department to have service performed and planned for a new 2 building development site in Wynwood. We are already working with FPL and their pole relocation and I can not find a contact for the AT&T lines that are also on the poles.

I have AT&T Fiber with a HUMAX BGW320-500 modem, and have been having a lot of trouble getting ports to open on this modem. I am primarily trying to assign a custom port in Plex, something other than 32400 to allow remote access for specific family members to view some family photos and footage.

AT&T is my ISP and provides the router. I recently installed a Rheem Econet thermostat and Rheem informed me that I need to add a wifi splitter or wifi extender in order to add the thermostat onto the network so that I can get the app to work. Can anyone confirm this and what is the appropriate

So i got a letter (or advertisement if you will) in the mail and noticed that the new policy is that new services don't have equipment fees. It was advertising 2 gig speeds. I looked up on your website and it even says no equipment fees for 1 gig speeds. Which i have a 1 gig fiber internet account,