I received this letter on 9/11 stating I owe AT&T $5,245.51 for damaged caused to their buried line on my property. The letter states I have 30 days after receiving the letter to make contact with AT&T to resolve this matter. I have called the number provided on the letter (844-859-3269) to

How do you get AT&T to extend the fiber optic internet that has been down the road from you for over 5 years? I've waited patiently like they said, but they only offer 18 mbps otherwise... which is below the broadband standard.

We have a /29 static IP block from AT&T and would like to assign a public IP from our allotted subnet to 2 separate devices within our local network. Both devices are connected via ethernet to the Ethernet/5G Ethernet ports on the router Followed the guide described here for allocating a publi

I attempted to call in a maintenance issue related to a broken hand-hole cover and deformed box. The representative had a hard time understanding the correct department to pass me off to, she kept saying to check my internet and verify dial-tone.  I explained 3 times, it was not my Internet t

Contact me at [email scrubbed] Nick Andreou President AllyGrow North America

Our Subdivision has about 170 houses has only a cable company as a choice for Cable, Internet and Phone and many of the people would like the choice to switch to a different option than the current company. A new subdivision below us has AT&T Fiber up and running for new homes and our HOA was tr

I really do not want to outline all the effort and frustration I've encountered about overcharges despite sympathetic AT&T individuals that cannot do anything because of " AT&T policy" I cancelled my U-verse in Feb 2017 and found out in April of 2023 that I had a late autopayment. Once I f

Months ago I fiber optics installed and they had a problem installing the wires. Damaged my lawn and only put down some straw over the area. Now the straw is sprouting weeds. Need straw cleaned up and some grass seed put down. Tried calling Risk Management could not get a live body. Every call just

Don't use ATT fiber optic. ATT damaged my sprinkler system and will not help with the cost of the damage, $900.  I can't get ATT or the 3rd party company they pushed me to, to return a call or email.  Very frustrating.  Use another provider.

I'm having the stucco repaired on my house and the workers cut the fiber cable and covered the conduit behind the wall. Fiber was run directly from across the street to my house. Instead of waiting another month until the exterior walls are complete, can they access the conduit from the other side o

I have been a Fixed Wireless Internet customer for over 3 years. I signed up for the service at the beginning of the pandemic when my children needed to school from home and my wife started working from home.  I signed up on a promotion that offered a 500GB data cap per month, if exceeded, wou

I have an HDD and wanted to use that as a storage location for entire devices in my home network is it possible?

I upgraded my system from cable to AT&T fiber optics and now my HP printer will not connect to the wireless router.

I have bent over backwards trying to diagnose this issue, my BGW320-500 nearly every day now despite removing, replacing, isolating and diagnosing every device on the wired portion of the Router continuously reduces my network from Gigabit to 100Megabit speeds.  The result of this is, my NVR s

Our house burned down in April of 2022. At the time we had UVersea and the equipment was lost in the fire.  I spoke with three different people over the course of several months who assured me we wouldn't be responsible for returning the equipment.  I haven't heard anything from AT&T

We recently moved to a new construction home in neighborhood with ATT fiber. On 8/31 ATT was scheduled to install our internet and setup a router. The technician who arrived said there was a problem with the cable on our cul-de-sac and that he could not complete the install and that a contractor wou

The printed rules are quite simple. New residential fiber service required. Yet when I asked (I think in a chat) I was told that it was to cover prior termination fees and that I needed to provide proof. Someone sent be a form to do so. I am relatively happy with the service. I'm not getting 300mbs

This is the 3rd Saturday in a row I have had a tech scheduled to come out to my place and install fiber internet and no one shows up, no one calls or anything. I've called the customer service back both previous times, the first time they claimed the order was never finished, which I don't understan

I called yesterday, today twice and am attempting a TOBR ( transfer of billing responsibility) for one Internet service to my daughter. Online it says you can do this. When I attempted, it says I can't due to "Balance Due"--there is NO balance due and account is paid and up to date. Yesterday I had

I had been using Plex only to stream movies from my computer upstairs to my TV downstairs. I moved to an apartment building and discovered Plexamp, which I loved and have been using for weeks. I've had no issues using it for 3 weeks and then today, randomly, it stopped seeing my server. Plex says t