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Did anyone else get promised a free "home kit" along with the $300 rewards card?

Just got my AT&T fiber internet installed. last week when I spoke to someone to set up the installation appointment, the person I spoke to told me in addition to the $300 rewards card for being a current AT&T wireless customer, I would be receiving a "home kit" with included a Ring doorbell

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6K

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How to connect ATT BGW320-500 to TP-Link AX3000 Deco 60 Mesh Network

I was recently set up with ATT fiber optic 1000 service and the BGW320-500 gateway. I was able to connect it to my TP-Link AX3000 mesh network (3 satellites/nodes) with no problems.  Speed checks around the house are good (in the 500-700 mbps range).  The tech who set up the ATT service a

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7.8K

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ATT Technician Phone Line Internet Wiring

What would you do as a woman Homeowner when two AT&T technicians come to your home and intimidate you so that you don’t follow through with having your wiring fixed? The first technician yelled at me, apologized and then left with the ATT job still open. When the second technician came to my hom

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28

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Attention Required for Burying Exposed Wires

I am writing to express my frustration and disappointment with the handling of my recent service request. I had internet installed over two weeks ago, but the wires in my yard remain unburied despite multiple promises and scheduled appointments. Initially, I was told that a technician would come by

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16

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What is the method of installation after moving?

Hi. I'm chaeyun lee. I recently got the package. But there were just only 2 wire. I didn't get any equipment like device or getaway. I cannot connect internet. And last friday, i got a call that technician will come to house. But nobody came to house. I'm very inconvinent. I hope to resolve this pro

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20

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Can't Login to AT&T Fiber Account / Redirect to Directv

Every time I try to login to my AT&T / MY AT&T as of this evening it takes me to DirecTV - and I haven't had an account with them in YEARS. Also, when I fight my way back to ATT, it tells me We can't display account information for one or more of your accounts. And doesn't allow me to see m

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77

8

Connectivity

Having trouble getting TP-Link switches ?found? by fiber router. Have already set up guest network (on 2.4) and ?pointed? devices to it but it took the first 10 I tried but then quit.

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30

5

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I want an extra router , and instalaci?n

Extra router

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19

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AT&T Air

I plugged in the device it only displays a clock turn green once then turned off , the app doesn't support Android models , we don't have IOS but we do have an outside antenna and inside one but no where to plug these in on the new router what are we supposed to do ?

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24

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Register a very strong complaint

I moved my wireless and land line account to AT&T last year. I do not remember what I was paying, but it was very little for the land line. Then, two months ago, I switched my internet to AT&T fiber. Everything was working fine including the land line. However, the system was installed one d

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33

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My adress isn’t found on adress search when trying to see if internet is available here or not

I been trying to get internet in my new home but no one I call can seems to find my adress in their system. I dont know if someone can help me with putting my adress in their system. Any time I try to search it I can’t find it on the drop down and says enter a valid adress.

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288

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MyATT Account Send to DirecTV

I cannot pay my bill or see anything on My ATT because it automatically sends me to DirecTV Sunday Ticket. I have been on the phone with ATT customer support for 2 hours with 7 people and no one can handle this. I need someone to delete the DirecTV account (I cannot do it on my end) or to unlink the

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188

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I havent received an e-mail since 5/15/2024

I need my e-mail to work

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15

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How do I cancel my internet air services

I am trying to cancel my internet air services

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3.8K

8

How do I cancel AT&T?

When I signed up, I was told I'd receive a 200 dollar credit card at some point after or around 2 months in. No biggy, but an enticement, obviously. Well two months roll around, and nothing as of yet. So when I'm paying my bill, I decide to check on the "reward". No record of anything. I might as we

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26

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Why did they skip the inside of my square?

My home is on a "square", see map below. I'm on the inside part of the square, where none of the houses are reported to have AT&T Fiber availability. All of the homes on the outside of the square have had AT&T Fiber availability since 2016. Is there any way to find out why the homes on the

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29

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how to make e-mail go to my inbox

all mail goes directly to trash folder

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14

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Official Solution

how can I get AT&T to remove old overhead lines.

I have tried 10 times, different numbers etc to reach AT&T to remove old overhead lines on my property. I have tried all of the above. I am on hold now and have been for 15 minutes. Can I remove the lines myself? They haven't been used in 10 years, and never will be again.

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1.2K

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Why does AT&T keep raising my monthly internet fee by $5?

Hi,   I am just wondering why AT&T keeps raising my monthly fee for internet by $5, without doing anything to improve the service. Does anyone else have this problem?

Questions

3K

10

separate SSID for 5 ghz and 2.4 ghz

I cannot connect any of my printers (2 HP and 1 Epson) to my fiber network. Using an ethernet cable I have no issue.  I think the printers using the 2.4ghz channel but the SSID for both the 5.0 and 2.4 are the same.  Looked at the router and there is no way to differentiate between the 2,

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14

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