Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (89.8K)

Activity

Closed

How do I connect Internet on MacBook Pro?

In this internet forum section, I have seen most the people facing problem with connecting internet, and most common question is why failed connection on my MacBook. So now I want to know, is there has any guide to connect internet on macBook Pro, If yes, please share with me. I am seeking attentio

Questions

246

3

0

Rewards amount promised was not given

Hello, I signed up when there was a 250 reward when I did the 1 gig. and then was also told I would get additional 150 if I signed up that day. I was only given 150 has this happened to anyone else?How does this get corrected?

Questions

17

3

0

Closed

Engineering issue

Good afternoon! Just seeking to understand what is meant by "engineering issues" on my internet install. Just for context, new construction in a new neighborhood.  AT&T is our contracted service provider for the neighborhood.  Wires were installed in the neighborhood about a month

Questions

371

3

0

internet service for lake home?

We have fiber in my lake community and would only want/need service 6 months of the year. Can’t seem to find any fine print on what to expect if I want to activate/ deactivate service.

Questions

22

1

0

Old Internet still showing on my account

I upgraded to Internet Air which is working great. It's been 17 days. My old Internet Basic 6 has been disconnected but I'm still seeing it on my account. Did anyone have to call ATT to remove it or did it happen automatically? It wouldn't surprise me if ATT tried to squeeze another billing month ou

Questions

90

3

0

Won’t let my own router connect to the internet

I have factory reset my router which is a Netgear nighthawk ax4200 3 different times and I’ve gotten it to power up and become discoverable but once I try to connect the signal will drop and say not connected to internet

Questions

20

2

0

300 reward card is a scam

Don’t fall for the gift card scam. You won’t get one!! that’s just part of the story. Still haven’t rectified one Direct Tv streaming device. One of the five I ordered doesn’t work. Signed up for ATT fiber.  Installer hooked me up to the old internet ( the one that showed up—your first one wo

Questions

27

5

0

Turn of Air All-fi Display?

How do you turn off the display on the Air All-Fi router? We put this in a bedroom and it is way too bright.

Questions

118

1

0

Accepted Solution

Charges for fixing cut cables

my lawn service accidentally cut the underground internet line. What are the charges I should be aware of to have it fixed.

Questions

21

1

0

Closed

Disrespectful Technician

How would you feel if an AT&T technician came to your house to install new service and stood on the arm of an upholstered antique chair in your living room because he was too lazy to go to his truck and get his ladder. This happened in Tulsa OK last month and nobody in the President's office wi

Questions

49

20

0

Internet

AT&t is a fraud. I was promised a gift card in May of 2023 that I've called six or seven times about now all the little sudden they're not going to offer it to me. This is something that they offer me and I didn't ask for. I'm so done with this fraudulent (Edited per community guidelines) company. T

Questions

11

0

0

Why did my rate went up if it was locked forever?

Don't believe what the representatives tell you! I was ensured by the representative on the phone a year ago that my rate is locked at the rate of 69.99, and will never change. I occasionally open my account and what do I see? The rate is increased without any notifications to 74.99 in July 2023. I

Questions

54

8

0

Outage LIESSSS

Oakwood, ga has had an outage for 3 days. Every few hours the outage repair time updates. When the time passes, I ask about what is going on. They have provided a different response each time. I think they didn't want to try to fix it until everything else is done after returning from the holiday &a

Questions

38

7

Accepted Solution

new modem router compatibility

hello, Im trying to look into a new modem router as I've experienced horrible connection issues for the past few years. I currently own the ATT Uverse 5268AC modem router. Ive had this modem router since 2016 and im finally deciding to pull the trigger and attempt to get a upgrade! The issues with m

Questions

87

6

0

Turning off router on AT&T Smart Home Manger modem/router combo to Install eero 6+ mesh Wi-Fi System

eero Instructions are to turn off router portion of AT&T modem/router combo (then disconnect power and all cables from the AT&T modem/router), connect the eero device to the modem using ethernet connection, plug the mpower and other cables back in, and everything will work fine (I hope). I

Questions

17

1

0

Accepted Solution

Connect netgear switch (GS308E) with ATT Fiber

I have my switch connected to the gateway device's ethernet port via cat5e cable. The lights are blinking on both connected ports (switch and router).However, I cannot connect to the switch.I have tried re-starting and re-setting BOTH devices. I understand I can modify ip passthrough and get things

Questions

16

3

0

How to recertify

How to recertify

Questions

66

1

0

How to stop Yahoomail from filtering SPAM

I access my ATT email through POP3, and I have my own software to manage spam, phishing and bulk mail, and I never use a browser to check email.The problem I have is that yahoomail is still invalidly classifying email as SPAM, and it is never delivered to me. I recently missed some important emails

Questions

1.3K

3

0

My network is missing

How do I add it back so my iPhone and tvs can access the network?

Questions

7

1

0

Accepted Solution

How do I claim the$100.00 towards a computer with the EBB program?

How do I claim the$100.00 towards a computer with the EBB program? I have already been accepted into the program and I am getting the EBB discount on my prepaid AT&T cell phone account however I'm just not sure how,who or where to use this part of it. If someone could please lead the way for me

Questions

1.9K

7

0

Not finding what you're looking for?