This past week my internet has been extremely slow to the point where I can't even play videos at 160p. AT&T claims that based on their speed tests, I am still getting 300mbps. I just ran a speedtest and my latency is extremely high and at this point I don't even know what to do.

Hello, I need help. The Wi-Fi at home is been horrible for about two months after an outage in the area, apparently, the squirrels ate the cables and that was fixed about a month ago. Since then there have been several issues: - Laptops and cell phones connected to WI-FI don't load internet pa

I have a BGW210-700 router, but when I try to browse to 192.168.1.254 I get the message "Bad gateway". The same thing happens whether I use http:// or https://, on my Android phone or on my Windows PC.

Our AT&T DSL internet has been going on and off for over a month now. We've had three visits from techs, they say there's a problem with the line outside and they'll write a ticket for the "outside" tech. Then the outside tech comes, does something to the line outside, says it's fixed, leaves, a

AT&T buried wire on the opposite side of my street a few years ago, in large orange conduits (buried deep). On my side of the street, they buried a handhole in each yard and connected the handholes with buried wire. At the time, AT&T said the handholes and wire were for future subscribers on

I set up a base name for disposable email addresses years ago, and really didn't know what I was doing. The base name ended up being the whole disposable address I wanted to use, so now every disposable address has to begin with an unnecessarily long base. I'm fairly sure when I first did this, I re

Hi, I received a letter saying that says "Call to us to avoid disruption of your AT&T Internet Service", and that "AT&T will no longer support service on our older copper network to your home". The number on the letter 1-866-941-4160 goes to a fraud line, with no menu option to speak to a re

I need to install a driveway at 4100 Alder Pl Cocoa FL 32926. Sunshine811 (Line Locator for FL) indicates Dino Farruggio at 561-683-2729 as a contact person for underground distribution.  He does not answer and the VM says the mailbox is not accepting messages.  By code my driveway has to

I used to have the domain name for my website registered with AT&T. They no longer provide this service. The help number is not functioning 1-8889324678. I need help accessing release of my domain name so that I can transfer it to another provider. I don't seem to have an AT&t account althou

Aside from the usual berating to switch to fiber, I've had two techs come out and inform me they would have to install a wire across my neighbors yard and across my driveway, sagging, to my house. I told them this would not work as I have to get my boat on a trailer in and out and a tall camper. It

I am experiencing absolutely horrid download speeds when using a VPN. 5-10Mbs using the VPN but 500Mbs+/- without. Model: BGW320-500 Windows 10 PC I am connected using an Ethernet cable to a gigabit switch that is using one of the ports from the modem Other devices using a wireless connection

Hello; The AT&T installer who originally wired my home for fiber optic 1000 bps service did not successfully connect one 4921 Extender to my gateway, nor did another repair technician who came out again and did not wait for it to successfully connect. the "smart home mgr" app has always shown

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When shopping on many sites, it attempts to detect your location to show you stock from nearby stores. The location is always multiple states away because that's where AT&T servers are (I guess). This has been an issue on here for over five years and the only response from others is "It's not A

Hello. Does anyone know the link to recertify for the Access Internet program?  Thank you.

Is there a guaranteed minimum speed with Internet Air? When I first set it up last month I was regularly getting speeds in excess of 100 mbps. Recently speeds are in the single digits - as low as 6 mbps - leaving be unable to stream video, browse the web, etc. I'm assuming the tower has been overlo

I've had great upload speeds since going to Fiber Internet 300. Suddenly yesterday the speed dropped to a snail's pace. Same today. Rebooted gateway just in case. No changes. I did the speedtest through AT&T and it shows 11 Mbps up. This morning, same thing, so I did a speedtest using a differen

I am building a pool and need to apply for release of easement. How do I go about this?

I have been planning to add internet to my barn which is 1/4 mile away from my house.  Received the Internet Air flyer and called to get it installed in my barn.  I was just told that I can only upgrade my house's internet to Internet Air.  I then asked if I could both upgrade the ho

We are an electric utility company that sends out electronic bills and laerts through email to our customers. They sign up for this service. I get several rejected emails a day from att or bellsotuh. I can resend the message and it goes through the 2nd time. All errors are like this one: alph766.p