At least once a day, sometimes more often, our bedroom tv loses its signal and we have to reset the modem. This is very frustrating, especially considering how much we are paying each month. Seriously considering dropping U-verse altogether!

Can someone tell me if it is mandatory to have a DVR box attached to my router to have Uverse service wirelessly in my home? I currently have never used the DVR (actually it's been disconnected for a while) and want to return it to ATT.  I do have 2 wireless boxes that I use (NOTE: the Coax in

My wireless VIP 2500 has died. I need a new one.  I have spent over an hour on the phone being shifted from number to number with no one able to assist.  I need a direct call number to order a new box.  I am an employee and it seems to be harder to provide support than if I were not.

Now that Warner Bros. Discovery has announced Max, for those AT&T subscribers who still have a free HBO Max subscription, will AT&T continue with their promotion for Max?

Still trying to find out if we are keeping 4K/ATmos streaming on out AT&T/MAX accounts? Since there are now 3 tiers of MAX Ad-supported Ad-Free (1080P) Ultimate (4K/Atmos) When i log in to my MAX account, it shows (AD-Free)

I opened my texts this morning a the number 7780 texted me telling me to switch over my HBO Max account to Max. It said my name in it which was a little weird, but I looked at the link and it was very suspicious (attwrls) I previewed the link and it seemed legit but I still wasn’t 100% sure. Can som

It usually takes me 3 times to turn off my box and tv after pressing the off button on my att remote. I press the off button, it turns off and then right back on after a few seconds. I press off and it does it again. Usually on the 3rd time it takes and stays off. It only ever happens on my main tv

I'm unable to login to my Max account (since HBO Max switched to Max). It says I still have access to HBO Max on my account page. When I login using a provider it says "can't Verify subscription". I've tried the fixes in all the other similar questions. Nothing works (logging out, clearing cache, et

I have the same issue as Jessica Strum’s above issue. Apparently previous owner had a business account which has not been canceled. So I can’t get service. After hours on the phone , I called Xfinity. They are coming tomorrow to set up tv and internet.

AT&T must be aware of this seemingly common problem. None of the "solutions" suggested do anything to address the issue. Why can't anyone at AT&T solve this problem?

When I try to sign in to Max through ATT it says they can’t verify my account. Spent well over an hour on chat with ATT but the issue was not resolved. Not sure what is going on. I didn’t even realize I still had HBO Max because I had received a message it was no longer free for me. Then I got a tex

I added the Uverse app to my Fire Stick and when I attempt to login I get "error authenticating please try again". This error happens on both my fire stick and fire tv. I can login just fine on the computer but have never been able to access Uverse on the fire stick. My login and password have been

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

We have 6 U-verse receivers in a A/V closet for 6 treadmills with TV's and when the machines are not in use the receivers timeout and you have to press the ok button. The treadmills are able to change the channels on the console, but do not have an ok button, so you have to go in the closet and and

Since the switch to max I can not log in on any devices period. It is logged in on my phone but I bet if I log out I can't log back in. This seems to be a common issues since the update.

ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit?  Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it?  ATT does some stran

ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit?  Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it?  ATT does some stran

I had HBO MAX through AT&T. When I launched it yesterday, the screen read that HBO MAX is now MAX and asked me to download the app. I did and then I received an email from Amazon letting me know that my 7 day free subscription had started and after that I would be charged $15.99 per month. What

We've been using Samsung Smart TV remote to operate our TV for the last year. After  3PM , Oct 4 we couldn't change channels, or use any other dvr box function. Long conversation with the U-verse was useless, as they refused to acknowledge there is a problem and insisted on us using the AT&T remote.

How can I upgrade my included MAX (HBO) subscription to 4K streaming service?