I canceled my Uverse TV and Internet service in September early in my billing cycle. Paid the full cycle bill the next month as I was told I would receive a refund for the days the service wasn’t used. I now have a large credit balance in my closed account but haven’t been contacted on how to receiv

Is ATT getting rid of Uverse packages

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

Has anyone gone through something similar?I lost my free Max subscription all of a sudden. I signed up originally with an unlimited phone plan + DirectTv Stream plan (over a few years ago) and was told I'd have free HBO (Max) for life. I've received no communication regarding my account changing, n

I switched from U verse TV to Direct TV and had to return numerous pieces of equipment to AT&T. I waited about a week for return information that never came so I contacted Customer Service through the Chat service and explained my issue.  They emailed me a smart label (newgistics) and I packed up th

Why is ATT dropping coverage of KFSM (Arkansas) and CBS?

I have a U200 subscription which includes ESPN but I am unable to stream ESPN to my mobile devices. It say 'You are not authorized to play this content". Does anyone know why this is? 

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I wish to cancel my uverse tv but keep the internet

I just added the sports package, and was looking forward to watching some classic Braves baseball games on fox sports southeast since there is no baseball right now, but it says it's blacked out in my viewing area since I live in south fl. But on Yes network I am able to watch classic Yankee games,

I tried to login to Max though provider like usual but it is giving me a error that says "Can't Verify Subscription." This happened after one of the line in our group got ported, but I have been on the Unlimited Elite Plan since few years ago, and Max is listed as included in my plan. I tried changi

Please tell me why techs blow off their customers. I had a guy named JAUN just didnt show up or text by the time my repair it will be six days down. I want my money back all of it. FREE cable and internet for a year for what ATT has put me through for the last 4 months. Who do they think they are? B

I have max service listed as a benefit with my wireless unlimited account. when I log into max and verify with my provider—ATT it”can’t verify subscription.” I spent over 1.5hrs on the phone with ATT who transferred me to directv who then offered I could pay for max.  Fix my max account acces

I need to cancel HBO Max before I get charged again, cannot find how to do it. It’s a part of my wireless package.

I bought a new Samsung TV and have been trying to set it up where I only use the Uverse remote, like I did with my old Vizio TV. I was able to do that but about ten minutes into watching a program, the TV leaves the channel I’m watching and starts offering me alternative programming. I have tried to

I see an off white or gray grid pattern and vertical lines on the screen for just one of my local channels. It’s a muted window screen image that shifts. Other channels do not have the same problem. Any ideas how to remove or improve for this one channel?

UVerse app used to show all the channels but all of a sudden its only showing premium channels! How do we get all the channels back? I tried deleting the app and reinstalling it; signed out and back in; restarted my ipad and phone…

I keep getting emails and messages stating that there is a Thanksgiving preview of premium channels this weekend, yet when I try to view those channels I get the message "You are not subscribed to this channel." This happens with both regular and HD channels. I even tried going through the message c

U-verse is pixelating, all channels all TVs (3). I have 45 devices on a ruckus switch. Att fiber service. When I disconnect every device and go from modem to one tv there is no pixelation. How do I fix this???

Been trying for a week and cannot get my att account set up