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Text Messages Not Going Through to AT&T Customers

My organization uses T-Mobile for our phone service and I am unable to send text messages to any AT&T customer. Why is that and how do I fix it?

Questions

24

3

0

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Official Solution

How to place the prepaid pin card on my daughter's prepaid account

I don't have hey account on.... nor do I want it...... but I purchased a pin card for her Today and would love to add this $ to her account

Questions

26

2

0

This phone number is no longer active

Hello - I got a message on my iPhone that there was an error with my SIM and now my phone number is removed from my phone. There was nothing that prompted this - my phone was just in my pocket. Anyone see this before?

Questions

30

2

0

AT&T Prepaid SIM won't activate with my Galaxy S22 Ultra

I ordered a prepaid SIM card to use with my 2 year old Galaxy S22 Ultra. I've been using Straight Talk and wanted to switch to AT&T. However, it will not activate with my IMEI number, I can't get a representative on the phone when I call the prepaid line, and the two people I chatted with were a

Questions

24

1

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Unlocking iPad mini 6

I have just recently upgraded an iPad mini 6 and I,m having trouble unlocking the device. When ever I go to the site to unlock it gives me a message that there is a system error.  This has been going on for days.  Any help would greatly be appreciated.

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16

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At&t Hotspot Box running Slow (NETGEAR Nighthawk M6)

My Hotspot box is really slow for gaming sometimes. At first it was good but over the past couple of days it's been SUPER slow on Online Gaming. It's so slow in-fact i LITERALLY have to use different launch options on steam to even decrease lag BUT still it's been slow. I have the hotspot on 5G mode

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15

2

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Scam

Last month I received a call by AT&T Loyalty Department Rep: Steve G. (Edited to remove personal information). We were informed we were getting 40% off our bill for the next 24 month plus (1) free iPhone 15 ( 534GB).  The reason we were being compensated, AT&T did not want to lose our

Questions

160

6

0

Closed

over 2 For over 2 weeks now been in local store 6 days

For over 2 weeks now been in local store 6 days . while most the time there I spent on phone with customer service and support. My samsung 21 fe will now only work on 5g networks . it worked fine at home for years now I have no service 80 percent of places I go. Hoping more help here seeing how tele

Questions

45

6

0

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Official Solution

Unlock iphone

I bought an iPhone to gift it to my mother for which I do not have any amount pending. Her SIM card carrier is currently locked. I request you to unlock her SIM card as soon as possible.

Questions

116

7

0

Accepted Solution

Official Solution

2 lines for $65

I have the two lines for $65 plan I thought that meant one charge for both but instead it’s $65 each, does that sound correct?

Questions

72

2

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Soti mobicontrol

How can I deactivate this from my Samsung fe 5g.please can anybody help me?

Questions

16

1

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Switch service I have now and open att account for phone service

I have Verizon wireless very unhappy. I'm looking to cancel service and get att account but want to.keep the numbers I have.

Questions

14

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IN CAR WIFI WITH WHATSAPP

We are loving our in car wifi and it works flawlessly on everything EXCEPT Whatsapp Video Calls. It won't connect. Facebook and Zoom calling works fine. Whatsapp messaging works fine BUT Whatsapp Video Calling does not work. What can I do to fix this issue? It's very specific and I can't find any an

Questions

74

2

0

Accepted Solution

ATNT fraud

I was employed as freelance and paid in cash by an authorized retail ATNT store- the store owner was committing fraud and violating a number of store regulations. I was asked to leave and never paid for 3 weeks of work. I have reported this to the hotline ATNT has but that is a third party contracto

Questions

29

2

0

Closed

Text message notifications no sound

I am getting my text messages but all of the sudden there is no sound on my Galaxy S6 active. I have checked settings and volume is on as is vibration but nothing. My ringtone works as does other notifications

Questions

3K

6

Your letter to me on data breach

You give me an activation code in the letter but it didn't work on the Experian form

Questions

509

3

0

Email-to-SMS not working

For the past 3-4 months I, along with other IT folks at my place of work, are not receiving our email-to-sms alerts sent from our mail server. I have scoured the internet looking for answers, emailed abuse_rbl@abuse-att.net as well as mobilityabuse@att.com, and performed my own testing.  I hav

Questions

216

4

0

SCAMMED BY IN HOME SALES

I recently moved, ATT fiber was offered as my internet provider. The day that I had a technician here to install it, an in home "expert" showed up offering me a promotion if I bundled my wireless and internet with ATT. At the time, my wireless provider was T-mobile. I was offered FREE IPHONE 14s, an

Questions

33

9

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2022 trade in promotion canceled

My trade-in promotion I've had on my account since 2022 has been canceled. I was told it's because I can not cancel any lines on my account even if the line is not on a promotional or has an installation. Where does it state that. I understand keeping the lines with the promotion active. However thi

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33

11

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Bad service

Went to target to shop, I was approached by a sales agent named Tracy he offered a super deal, to exchange all my phones and close my T-Mobile account after paying off all of my phones and reducingmy bill in halp. In the transfer there was a mess he never ordered one of my phones and gave me the run

Questions

32

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