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my messaging app will not send a picture with a text. This worked before I recently switched to AT&T
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Android
Accepted Solution
Official Solution
We went to upgrade to Iphone15 and it will be shipped - We went to a store to see what was in stock and since there was no phones in stock, we agreed to have them place the order. The (Edited as per community guidelines) Automatically included us in protection advantage for 1. What a (Edited as p
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Wireless Billing
hello, i have 2 users on my account, should that delay my phone logs from being updated ?
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Wireless Account
I updated my iPhone to the new iOS and ever since then the ATT mobile app isn’t working. It sits at the logo screen and never moves. Any one else having this issue?
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Device Features
I can send text messages to android users but can’t receive them. Or it could be an AT&T/Verizon issue
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Phones, Tablets & Devices
I can't get the Submit button to ungrey on the 3 rd step of unlocking after I enter my IMEI so that I can move forward. It says the device on the phone number is unlock eligible. This is a phone on an AT&T account and we need to unlock it b/c there will be a long period spend out of country so w
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Apple
To AT&T Customer Service, How long does it take for AT&T to complete the process of a returned phone? I returned a new phone S22+ (unopened, still sealed in its box) because I changed my mind and wanted to order the S22 Ultra instead. The returned phone S22+ was successfully deliv
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Samsung
I try unlock my iPhone on att.com/deviceunlock, but I came across this message: looks like the imei number you entered doesn’t match an AT&T device. The phone was purchased in Kazakhstan, is there any other way to unlock it?
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Apple
With the advent of 5G and much more advanced networks, can someone explain why the MMS size limit is still 1MB. I know there are other messaging options, including RCS, but that's not what I'm asking about. I still have to message with iPhones. I may not understand the reasons behind the limit or
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Data & Messaging Features, Internet Tethering
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Official Solution
ActiveArmor VPN is enabled on my iPhone 13 even when I’m on my secure home Wifi. ActiveArmor says network is secure and VPN not needed! But it stays on and slows traffic. Please report this to the engineers.
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Device Features
I had an iPhone 13 Pro and always had LTE and good service in Tijuana while visiting. After getting the iPhone 15 pro, I went to Tijuana to visit and only got 3g service. While good, not as good as LTE. I suspect is the eSIM. Does anyone knows more info? Is this something AT&T will fix? or is
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Apple
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Official Solution
I am on my ex’s plan and he’s tracking my movements. He won’t give me the account number or the pin and the rep at the AT&T store said changing carriers and phone numbers won’t matter, he will still be able to track me, is this true? Is there anything I can do short of a factory reset?
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Account Features
Accepted Solution
How do i download google play store app on alcatel 4052r flip phone? How do i link my device to my google account? Trying to unlock this phone i've had for years. Any thoughts?
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Android
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Official Solution
I had a good experience at an AT&T store, today. How can I leave feedback for the associate who helped me?
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Account Features
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Official Solution
Closed
I have unlocked iphone 7 with prepaid $40 monthly plan. I desperately need to set up my voice mail and everytime I try it it says: unable to authorize. I tried all trouble shootings and nothing. what should I do?
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Apple
I cannot get into the AT&T app because I only have the username/email which is [email scrubbed], but I do not have the password and I also don’t have access to the phone that it keeps sending the link to to reset the password. I just need a list of my call log and my text history for the phone numbe
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Wireless Account
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Official Solution
I recently had my iPhone settings say it as on the phone at about 2-3am which stirred up a situation at home. I decided to pull the logs from Att and they seem to be a bit inconsistent. Some calls aren’t there incoming and out coming. Im not sure if there’s a specific reason or what. Do some calls n
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Apple
Closed
I can see texts from certain people but they can’t see my texts. The thing they have in common is that they all have androids. Is this an iPhone to android issue, or a network issue?
Questions
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Apple
AT&T approved my unlock request for Iphone 7+ more than a week back but still the device is locked. What can I do? I have tried everything but no luck. Please help
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Apple
We bought new AT&T Galaxy S8 phones at Best Buy on a Cyber Monday special. No payment was required to get the phones, as AT&T will charge for them over the next 30 monthly bills on their NEXT Plan. However, we were required to pay the $109.90 sales tax upfront at Best Buy on the retail price of th
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Wireless Billing