I asked this in the Apple section as well but am not sure if that was the right section or not so posting here as well just in case. I pre ordered two iPhone 15 Pros on 9/30 and the sales tax (around $200) was pending payment until today, however, it went back into the account. On the same day

How do you set up new phones messages, voice-mail?

Me and my family recently moved to att and decided to trade in 2 iPhone 12 an a iPhone 8 for the new 14 pro max’s they didn’t really tell us how to do any of the steps besides send them to att facility  after we called att customer service they sent us 3 labels to put in 3 different boxes afte

I am trying to use the ATT Wifi Passpoint on my laptop and I see that you are supposed to have Boingo Pass Point but when I open it I don't see somewhere to login using ATT credentials so I'm wondering if there is a way or if is separate and costs money

I got a voicemail after my phone didnt ring and tried to login and it said that someone had already logged on with my password and to try again later. Then the visual voicemail popped up and said that the voicemail was from direct TV with an offer. When I logged into my actual voicemail a few minute

I preordered an iPhone 15 pro in Natural Titanium 128GB. I got an email notification from AT&T on 9/21 showing the order had shipped with a tracking number from FedEx. When I use the tracking number from FedEx it shows that they have not received the item, only that the label was created on 9/16

I purchased a new phone from AT&T in April 2023 under a $700 trade-in promotion credit. I was told to wait three months billing cycle to see the credit. I’ve confirmed the phone was received by AT&T. Now with my October 2023 billing cycle the credit is still not there. I can only reach cus

We have been with AT & T for about 25 years. My new T mobile phones arrive tomorrow and I will cancel AT&T then. Here's where it all began. Almost 2 months ago, I got a new phone for my son at the store. Here were the problems: The store employees stated I would need to come back to

Can I use my Apple watch ultra internationally on the ATT IDP? Apple lists it as compatible with international roaming, but can I get the $10/day IDP for it? If not where are roaming prices listed?

I have been trying to recoup the money owed from AT&T for charging monthly for the past three years for the internet I did not use. AT&T, during this time, stated that 3 of my transactions from the back were returned and are now charging my account 2700.00. The bank verified all transactions

Why? I tried *611 to pay my bill like I do each month and this call was wonky. I asked to pay my bill and she told me she found my account. Then she asks what my account number is and when I talked into phone, she spoke this long sequence of numbers? She asked my security code and I spoke it, then

I have been told by every rep I have spoken to that I am eligible for the first responder discount, but I keep getting denied on the verification aspect of the process. I have talked to reps in store and even over the phone, all saying I should have no issues and do not understand why I’m being deni

I bought an unlocked LG Prime2 and is using it with T-Mobile. The connection quality in the place I will use it is terrible. I expected that I could use the Wi-Fi calling. However, this feature is not turned on -- and, moreover, it is disabled. That is, it is grayed out and not changeable. Any sugge

I purchased new iPhone 14 pro max June 7th after giving my new address they still sent to old address, and here I am after 8 phone calls my days off spent on the phone with AT&T begging them to resolve so I can stop paying an extra $35 each month and still no return package. I’ve asked if I cou

my messaging app will not send a picture with a text. This worked before I recently switched to AT&T

We went to upgrade to Iphone15 and it will be shipped - We went to a store to see what was in stock and since there was no phones in stock, we agreed to have them place the order.  The (Edited as per community guidelines) Automatically included us in protection advantage for 1.   What a (Edited as p

hello, i have 2 users on my account, should that delay my phone logs from being updated ?

I updated my iPhone to the new iOS and ever since then the ATT mobile app isn’t working. It sits at the logo screen and never moves. Any one else having this issue?

I can send text messages to android users but can’t receive them. Or it could be an AT&T/Verizon issue

I can't get the Submit button to ungrey on the 3 rd step of unlocking after I enter my IMEI so that I can move forward. It says the device on the phone number is unlock eligible. This is a phone on an AT&T account and we need to unlock it b/c there will be a long period spend out of country so w