I spent 1hr 20 min on the phone with a rep to upgrade to the new iphone 15. i paid off my balance as instructed.  I picked the color and the GB then i was told now i need to pay the tax on my phone of $108.87  i gave her the same card again she charged my account then comes back to tell m

Why is the “data” usage option not available? Why am i not able to view text logs l Hello. The option to review my text usage is unavailable.

I have an alcatel cingular flip2 device. The phone suddenly kept restarting. I shut it down and restarted and it stays on for 10 sec before restarting again. Is it a memory issue?

All major carriers both in USA and India allow wifi calling. I am not sure why AT&T blocked India for Wifi calling. I am an existing AT&T user planning to switch to a different network because of this issue. I like AT&T a lot but because of wifi calling option I have to move to a differe

AT&T pulled the whole, we haven’t received your traded in device form 6 mo the ago so now we are going to add these extra fees to your account, back at the end of July for an iPhone 12 that I traded in via USPS back in February 2023. After talking to many reps that could not help me I started ma

Any what to find out when particular towers broadcasting ATT 4G/LTE will be upgraded to 5G? I’m on the fringe area of a 5G ATT tower that’s about 6 miles away from which I can get one bar out on the second story deck of my home, but I would need to purchase a $300 cellular booster and yagi to make

I went on vacation and used AT&T as my "travel buddy" I recently went to Nicaragua to visit a friend. It was an amazing trip! I met new people, learned to surf, enjoyed a lot of the local food, rode a horse for the first time, went to the top of an active volcano, and was able to share my adv

I have the ATT home base 0662. Right now I have to unplug and replug it back in several times a day in order to get reconnected. It's in the same location it always was and I'm sitting about 12 ft away from it. I contacted via telephone your technical support and I even went into one of your stores.

We have tried numerous times to update the name that appears for the caller ID and it will not update. We are on day 10, and still has not updated. Has anyone had any luck on how to fix this?

I just became a new customer to AT&T saturday. I was not emailed a fan pin so I can't create a user account on my mobile app. Help! Please!

Horrible horrible! AT&T has a horrible system in place for reporting fraud! You cannot speak to a live person regarding the claims and no one responds after submitting a claim online. Speaking to the customer service Dept is like speaking to deaf ears! Apparently I spoke to a “supervisor” in the

Hello AT&T, My phone is under a company account. I understand I can go to AT&T store and get my misplaced phone (authentication, etc.). Since my number is under a company account, what other proof of identification other than my driver license? Do I need the account owner give me authoriz

I upgraded the app on my phone and the companion app in my son’s phone. Things appear to work and I can see his location. However, I don’t get any reports for usage and the app downtimes do not work as he is able to continue to connect to the internet at all times. What can I do to get the applicati

I want to change my iPhone 15 Pro Max order from the color Blue Titanium to Natural Titanium. I have contacted the online customer service but the issue wasn’t resolved. They can’t change my order. So, I asked them to cancel my order but they were unable to cancel it. I have tried to cancel my order

I am trying to activate a prepaid SIM card and after I enter my payment information and hit "submit" I got this error.... "We're working on our system right now. Give us some time and try again later. ERROR CODE: SSACT-523" Can someone tell me what this error code means and how I can activate

We changed from Verizon to ATT on August 28 and were told in the Walmart store where we switched that we would have to go online and change from Personal Account to Business - which is what we wanted originally. I have spent OVER 4 hours on the phone with ATT Customer support trying to get our acc

Does anyone know why Siri would not be responding on and iPhone 14 plus?

Is there a plan available for International Exchange students to the US? If so, who do I contact.

I am unable to unlock my iphone on AT&T. I have had the phone more than 60 days and I have paid off the phone more than 48 hours ago, on the site it shows unlock eligible, but when I go through the unlock process it says not eligible. I am trying to use SIM in another country but am unable.

if anyone know about it then tell a brief. i don't know how account works and how to pay bill.