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Spotify bundle?

Where can I go to get my Spotify with AT&T? Can't I also get Hulu or Disney+?? Where's my bundle deals?

Questions

14

3

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After adding nicknames to numbers in "Usage details", I can no longer see the calls/texts from those nicknamed numbers in "Usage details"!

When logging into my AT&T profile online, I can access my "Usage details" for data, voice, and text. The website allows you to add nicknames to familiar numbers. I spent a lot of time doing this so it would be much easier to skim through my usage details. However, shortly after doing this, all o

Questions

53

8

0

my device is not recognised in my account

On my account, it lists my phone as unknown. It is activated!

Questions

20

7

0

Accepted Solution

Can ATT help me see an old bill?

My husband and I are getting a divorce and I always suspected he had an emotional affair via text. I am on his ATT account but I don’t know the account number or password. Could I call ATT and ask them for a bill from 2020 since I’m on the account?

Questions

30

11

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getting error EDS0065 when trying to add watch on family share

getting error EDS0065 when trying to add watch on family share

Questions

1.3K

10

0

AT&T ID verification

My order was placed on hold and a text message was sent to me so that I could upload my DL and I did that yesterday at 6pm MST and I have not heard back yet. I did get the blue check mark message saying that my upload was complete and to close the page. AND when I check the order status the message

Questions

1.1K

13

0

Accepted Solution

My balance $590.91

I had called to refill one dollar to keep my balance $590.91 for last 3 days, but can't get any rep come to help me refill, now I am told my $590.91 balance is gone, really ? That is att treat the long time customer? 3602982690 the last refill day is 8/26/ 2023. Today is 9/28 am 9:51

Questions

65

18

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Login Solution Needed

When I try to log into my account the message on the login screen states: "Let's make sure it's you. To keep your info safe, we'll send you a code to confirm your identity. Your code will be sent to xxx-xxx-xxxx (my cell number.)" The code is never sent. I've been trying for two years to login and h

Questions

24

3

0

ESIM nightmares

How do I set up a new eSIM if it won’t let me select anything but a QR code or a iPhone to iPhone transfer.

Questions

12

1

0

ATT Fairborn OH Office Broke my Phone -

- On 9/28/2023 I visited the Beavercreek, Fairborn store on Centre Drive to [a] update and get proof of my new mailing address [b] see about a new phone I don’t know what they did to my phone at the Beavercreek store but my cell phone has not worked at all ever since. From my visit I got: [a] Co

Questions

17

9

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Credit Check

Hello, Is there a minimum credit score to be eligible for a new device (iPhone) through AT&T? And is there a way to get pre-approval or check before I switch to AT&T?

Questions

13

1

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How do I add the international add-on to a member line?

I have an AT&T prepaid account with 2 lines, the primary and one member line. The member line is currently in Europe and I want to add the International add-on to it.  I purchased the add-on, but nowhere in the check out did it ask which line to apply it to.  It shows up as there in t

Questions

20

2

0

New Sim Activated, but Phone Number not working

I put my new AT&T prepaid sim into my phone yesterday. I got a text message saying to activate it. I did so. Then, I got a message saying to insert my sim for my number to fully work. I did this, a couple of times actually. Still, my phone number isn't working with my sim. I need help. I am havi

Questions

13

1

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New customer

I ordered an iPhone 15 last night. I sent in the verification for my ID but my order is still on hold. Does anyone know when it won’t be on hold anymore? I also haven’t received my account number or the new phone number. one AT&T rep said I had to reprocess the order but another one said I won’

Questions

12

0

0

Official Solution

The ONLY Way to Solve your Trade-In Issues

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer since

Questions

17.5K

73

Pre-paid

Can I use pre-paid in Costa Rica

Questions

6

1

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Paygonline not working

I can not acces this page, whats wrong?

Questions

15

1

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User ID is locked for weeks

I converted my prepaid AT&T phone number to the wireless plan I am using now in an AT&T store. Something strange then happens. I cannot log in my account thru mobile app, even if I have reset my password for many times, I will always meet the case shown in following image at the end of this

Questions

18

1

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Prepaid account not able to make or receive calls

I currently have a prepaid account with AT&T and my cellphone service is not working. I am not able to make or recieve calls. I need to check the status of my service.

Questions

22

2

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I want my voicemail deleted so I can access my messages from another phone

My phone is at another location I forgot the PIN number so I need to get the pin deleted

Questions

13

4

0

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