Hi all, If you were ordering a new device and received the "we hit a snag" error, our teams were made aware and addressed the issue. You can sign back into your account and resume your order. If you continue to get the error, please post below and we can look into it directly. Update: If you are

Can you have more than one adult manage the kids on the secure family app?

My autopay was declined from my account and i got charged double to activate it again

I’m a Uber employee and I still have not seen or heard a finalization on my 22% discount for over 1 year now not to mention I’ve been a loyal att customer since 1993 when it was Cingular you guy’s treat loyal lifelong customer’s like royalty yay royalty of the FORGOTTEN’S.  Right‼️

I recently purchased a new phone from Blackview with a heavy duty case, with a long lasting battery and loaded with features like FLIR, 50mp photos, and more. I took the sim out of my ancient Google Pixel 2 and everything worked flawlessly. Three days later I suddenly couldn't make phone calls, it

I have an line for my Samsung Galaxy Watch Active2 - 40mm which I lost a while back bur its now paid off in full so I'm wanting to possibly make changes to that line but I don't have it so I need (Edited per community guidelines) getting its IMEI information.

i send a large group email that is delivered as text messages to 100 people.  Recently the recipients that have AT&T are not receiving the text anymore...the message comes through all jumbled.  One other provider is having this same issue, however all others are receiving the email/text just fine. 

I maintain 60+ networks where in I use email-to-txt for a wide range of devices to send me notifications.  This has worked  perfectly for 20+ years with AT&T.  Because of the retirement of 3G, in February '22, I had to change from an older Galaxy to a new Motorola moto G.  I have not received a sing

On 9/12/23 I successfully ported 3 wireless numbers to another carrier. During the process one of my Samsung Android phones would not accept the unlock code given to me when I paid for the phone earlier this year. After too many attempts I am locked out of my device. I have six case numbers from six

att seems to keep blocking any of my complaints. say they are the same. no they are not. att keeps harassing me with billing crap and im not gonna stand for it.please tell me why?

Helpp

I have spent too much time on here already with this 14 day return policy. att makes one call 4 or 5 times then tell me it was taken care of, then bill me. gonna end up on my credit and im gonna sue. get rid of my bill and stop the harassment through billing. this is a scam and the the fraud will c

I have tried to enable my WiFi calling on my iPhone 15, but I get an error stating “Need valid address To enable Wi-Fi Calling, we have to have a valid address. We can't find this address in the emergency 911 database and won't be able to enable Wi-Fi Calling. (GEO-0074-WS)” I verified the ad

I had a problem about 11 years ago trying to setup a cell plan using a Canadian MasterCard. The online setup process needed an address with a zip code and, as a Canadian, I don’t have one. I tried using the address of my temporary Florida rental, thinking this would solve the issue. But the system c

Hi I wanted to know if Colombia was added to AT&T Prepaid International Add On ?

Hi, I can’t get any signal in Colombia on my Prepaid. I bought the $35 international roaming add-on. I’ve tried restarting and updating my software. Thank you, Julian

Hello, I recently switched to AT&T and ported over 5 of my 7 lines from T-mobile. I just activated a couple of the new devices today and decided to port over my last two lines from T-mobile. I completed the process over the phone where the rep was able to pull up my account which showed 5 lines

Hi all I asked for pre paid and long story short I have the other. I live in meddle of no wear and cant hold a phone call. I tried chat but it required me to make phone call and reception/communication is nearly imposable. I have nearly no ability to make it to a at&t store. What should I do to

I want to upgrade to I phone 15 I have paid half of my phone and I have att next on my account..I still owe 400$...what will happen to the 400$. That i still owe?

My tablet rings when my phone rings. I want to stop it by turning off numbersync.