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Broadband red light

How do we get our devices back going

Questions

1

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Accepted Solution

Official Solution

Wireless Security Cameras

Thinking of adding a wireless security camera (outdoor and indoor) because of recent area break ins. Does my AT&T WiFi have this capability? I keep reading about a 2.4 Mhz or something

Questions

254

6

Problem with changing phone number

​Hello!​ ​Today I became your client and when I came home I decided to change my phone number by following this instruction: http://www.att.com/olam/passthroughAction.myworld?actionType=MobileNumberChange​​But I can't change the number due to an error: "Please provide valid input data. (MNC12)"​

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1

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Rude customer service rep

Called 611 for internet, rep told me, this is only for wireless. I said sounds like this is the part where you say hey let me connect you to someone who can help you. The rep responded don't tell me how to do my job. He said this several times more before saying to me "don't yell." I was talking cal

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Poor upload speeds started 3/20/23 Am I being rate limited?

I work from home. I have ATT Fiber 1000 and for the past 1.5 years it has been running smoothly, I recently started experiencing slow upload speeds, about 1/10 or 90mbps at most. Its like im being rate limited to 100mbps Upload or something. Its beginning to impact my voice/video calls during the da

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I do not receive any verification codes through text messages

for about 5 months my phone hasn't been receiving verification codes I have tried absolutely everything I could find online. still nothing has worked I was even on the phone with an agent for an hour to try to fix the problem. The agent told me that people would reach out to me within 2-4 days but i

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1

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Tired of the run around with prices and services! And increases out of nowhere....

Got my latest combined bill. Cell phone portion of bill is over $13 more than last month for two phones on an antiquated grandfathered in plan. Loyalty Dept. couldn't explain why bill has gone up - said that is just the price now but will credit my bill "this time" for the overage because I wasn't n

Questions

43

19

0

Accepted Solution

Official Solution

How to cancel Secure Family

Canceling secure family

Questions

181

2

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un blocking a number

I have a number blocked on my phone but I did not block it. How do I undo it?

Questions

40

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Change number

I need to change my phone number

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11

2

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Unlock phone

My good friend died of illness, and we have now returned home. However, the phone purchased from the Att operator is no longer usable. There are SIM card restrictions. My friend recorded a video on his mobile phone for his mother to watch before he died. I hope you can help me untie it. I'm in a hur

Questions

18

3

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Data only eSIM

I just got a Samsung phone with eSIM capability. My impression is when you have a data only eSIM, you can access internet similar to having WiFi. Will "WiFi calling" work in that case? If that is the case, this will be a great alternative to "International Day Pass"? Not all travelers need unlimited

Questions

2

1

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Active Armor "Submit" button not accessible

I have an iPhone 8. The "submit" button is hidden behind the virtual keyboard, so I can't reach it to report spam.  Turning the phone 90 degrees does nothing.  Does anyone know how to make the keyboard disappear or be moved, or is this a bug that must be fixed by the developer?

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16

12

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How do I shut off a remote controler on my phone

Some one changes my settings everytime I put the phone down

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3

2

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sbcglobal log in issues

What is the problem with Yahoo/ATT/Safari? I need to be able to log into my email.  I am caught in a loop with ATT/currently.com.  It says I am signed in but it won't let me get my mail.

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1

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Land line call to Cell Phone gets a busy signal

​All my phones are with ATT​ ​My cell phones can call my land line.​ ​My cell phones can call each other​ ​My land line can call one cell.​ ​When the land calls the other cell (iphone 11) it gets a busy signal. This is important that you check my account and see what is wrong. I have a s

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13

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Accepted Solution

Account number

Where can I find my account number on this website?

Questions

3

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I use email to txt alerts and messages are timing out when sent from my alert sever to some addresses.

I would prefer not to put the account details in the forum. This stopped working about a week ago.  MMS messages from my alert server are no longer reaching the phone.  - email messages to other e-mails are received.   - email to mms messages from another e-mail address is r

Questions

131

14

Call forwarding for an account that is not linked to a phone

My cell phone was very recently discontinued from service because the account from 2011 only covers calls and text, which is my preference. The account remains active, but call connections do not. May I have calls to the phone number forwarded to a different phone on another provider and stay on the

Questions

5

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email to txt

I maintain 60+ networks where in I use email-to-txt for a wide range of devices to send me notifications.  This has worked  perfectly for 20+ years with AT&T.  Because of the retirement of 3G, in February '22, I had to change from an older Galaxy to a new Motorola moto G.  I have not received a sing

Questions

2.6K

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