Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (3.3K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

Questions

664

13

0

Accepted Solution

Official Solution

ATT Static IP Address

Received 5 static IP address from ATT. Using first usable to connect our Cisco Meraki security gateway. Also have a security camera server that's connected directly to the Cisco Meraki security gateway and receiving a vlan IP Address from the Cisco Meraki security gateway. However when trying to acc

Questions

755

2

0

Accepted Solution

Official Solution

High Power 600 mW Wireless-N Range Extender

Hello Everyone,High Power 600 mW Wireless-N Range Extender...would this work with ATT Uverse Router: Motorola NVG589? I have a "wifi blind spot" in my room.Thanx for any info about this.

Questions

28.3K

7

0

0

Accepted Solution

Official Solution

channel lineup in Excel spreadsheet format (.xlsx file extension) for U-200 U-verse

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

Questions

3.8K

7

0

Accepted Solution

Official Solution

Wireless, U-Verse, and AT&T Internet Billing Help

 Hello Community,   To help you navigate all the different types of billing questions you may have, we’ve put together a little hub of content to provide guidance and support.   Some of the questions that we answer below are: How do I understand everything that is in my bill? &

Questions

69K

47

Accepted Solution

Official Solution

Closed

Uverse Guide - Getting information rather than program name

When I choose guide on the uverse TV, every station says 'Getting Information' rather than providing the program name. I never had that happen before.  I rebooted the gateway and the receivers with the same results.  What is the solution to fix this?

Questions

1.2K

6

0

Accepted Solution

Official Solution

I need a new router. Can I buy any router?

I have had this router for YEARS, once ATT said that they would send me an updated modem and bill me. They never did. Our original service is clunky, at best. The installers had trouble hooking things up correctly. So they installed a wire to a pole, ran the wire, outside, from the pole to our house

Questions

1.4K

3

0

Accepted Solution

Official Solution

Has anyone had success with filing a FCC complaint against ATT Uverse???

This is my first time trying to file a complaint for anything.  I have been an AT&T customer over 20 years and Uverse 5 years.  I am livid due to how I have been treated by AT&T.  A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industr

Questions

8K

19

Accepted Solution

Official Solution

Splitting 2gh from 5gh so I can connect my HP printer to wifi

I have a 2.4gh printer that will not connect to my new AT&T internet. I had spectrum before and it came with 2g and 5g as two different connections. I have tried to replicate this multiple times with AT&T but when I go through the steps, all I end up doing is renaming the one network connect

Questions

485

7

0

Accepted Solution

Official Solution

Unable to login U-verse app

My U-verse account is associated with an email address that I no longer have access to.

Questions

740

2

0

Accepted Solution

Official Solution

Move the W.A.P or move the gateway ?

The AT&T Technician installed the gateway in our basement, the WAP is plugged in about a foot away. We have FIber 1000 with 1 wired Uverse DVR receiver and 3 wireless . All 3 wireless receivers experience intermittent freezing, occasional signal drop, and DVR issues...so...my question is would i

Questions

162

4

0

Accepted Solution

Official Solution

Temporary move

Hi, I have Uverse tv, internet and home phone. I have to temporarily move for 4-5months. My equipment will not be able to stay connected to power during the move.  What are my options?  Thank you

Questions

267

3

0

Accepted Solution

Official Solution

Un unified Billing

I can not understand how it can take 5 minutes to create a unified bill when combing ATT mobile and u verse but it then take 1 to 2 billing cycles (months) to become un-unified. All I want to do it upgrade services so I can use Att First Net and because of an issue I did not even know existed I have

Questions

812

6

0

Accepted Solution

Official Solution

Uverse doesn't work in a room

On average I am having to reboot my STBs once a week. Imagine having to walk up and down 3 flights of stairs about 20 times constantly rebooting/unplugging/pressing WPS button. The instructions displayed on screen are garbage. In additional to holding the power button for 10 seconds, have also tr

Questions

317

1

0

Accepted Solution

Official Solution

How To Get AT&T U-Verse In My Area?

Hi! I am new member & trying to get U-verse in my area & I was told the community can help best way as possible of how to approach it. First my name is Lucky I live in Killen,Alabama. I live with my uncle & aunt. I am on SSD & so is my uncle. Now since I lived here I noticed it

Questions

4.1K

9

0

0

Accepted Solution

Official Solution

Disconnected fiber optic

My dogs pulled my AT&T fiber optic cable out of the wall. How can I reconnect it?

Questions

5K

6

0

Accepted Solution

Official Solution

voice controlled remote

Is AT&T finally offering voice controlled remotes for their Uverse TV (like Comcast does in Florida?)

Questions

89

0

0

Accepted Solution

Official Solution

Applying the lifeline benefit to my wireless account.

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

Questions

5.1K

2

Accepted Solution

Official Solution

CHANGE TO LANDLINE

HORRIBLE UVERSE DROPS CALLS I requested a change to basic landline service a week ago. I was told someone would have to call me back. When I received the call I had to go through several channels with offers of products before I was transferred to the department that supposedly could help. That call

Questions

397

4

0

Accepted Solution

Official Solution

why?

so my big problem is why does at&t advertise the el rey network on multiple channels and not offer it as a channel that I can order? Now that theres a show I really want to watch , now I have wait until there are enough requests for at&t to consider in making the channel availible to consumers. Then

Questions

1.6K

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.