I am trying to network unlock to use for another charrier but there is no option this phone is fully payed of and has ben for 2 years and had ben using it for 5 years and still is no option for network unlock pls help

Hi! I did the BOGO with my upgrade on my existing line and added my friends line from verizon over to my plan, making her device the "free" one. I used to work for AT&T and am very familiar with the fact that it takes 2-3 billing cycles for the credits to hit your account and you will also receive a

Last year I changed one of my phone numbers to ATT postpay program. ATT set the number as an eSIM on my apple. The physical SIM in my apple is another number with a different carrier. So now, my apple has two numbers (two different carriers) on one device. My new Sumsong device is purchased under

Hello, I've recently upgraded one of my lines and purchased an iPhone 13 pro max with an installment plan. I received the phone yesterday without a new SIM card; it was odd since it came with an iPhone 12 purchase last year. But, I simply put my old SIM from the old phone and activated the new pho

Ok, I've had 4 lines for 27 months. I just discovered that I've been charged for Next Up 27 times. That's $540 I've been screwed out of. Coincidentally, we were at an AT&T (that should be AT$T and shall be from now on) corporate store paying the bill, and my daughter was looking at the new Pro M

Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there.

So the situation is a little complicated at this point and general customer service and their supervisors have been absolutely useless in helping. Tech support is slightly more helpful but also couldn't help. I was having intermittent issues with internet stability with the old Uverse internet wi

Does anyone know of an upgrade to the model stated in the subject line? I have had it since the start of service, roughly 2 years.  That is a long time in the tech world, so i figured I ask techy's :)

5GE - iPhone 12 - still running at cellular data speeds identical to my iPhone 11 Pro Max on 5GE I guess what I'm really saying is, what did I upgrade for? Did AT&T expect that they're going to continue rebranding LTE to 5Ge and that people like me wouldn't know any better? Because I do

I have called numerous times to try to get Fixed Wireless Internet at my house. Every time I call they say the tower is full and they are working on upgrading it. So I have to wait until somebody moves or cancels service to be able to get internet at my house. My question is, how long does it take t

I have ATT Giga internet with a gateway and a GT-AX11000 router.I'm sick and tired of the intermittent internet disconnections due to the issues logged below. Support is full of drones that don't really know anything and I've already replaced the gateway once and reset the gateway COUNTLESS TIMES!TH

I'm looking to upgrade my prepaid phone, but don't like any of the current prepaid phone at&t offers. If I purchased a new post pay phone from AT&T, could I use it with my existing prepaid account without changing to a post pay account?

I am really having internet issues, working from home, many occasion now in the middle of my meetings and too many intermittent issues, losing connectivity in the middle of presentation is very disappointing and frustrating with my current provider (Comcast) and put you on the edge every time, I hav

my current router, 2Wire 3801 HGV-B, it's OLD and I NEED A BETTER REPLACEMENT! HOW CAN I GET A NEW MODEL? has an issue with intermittently resetting itself @ the WRONG TIME! And that's not GOOD SINCE COVID-19 Has Sent me HOME WORKING FROM HOME! I NEED A NEWER, BETTER MODEM!

My husband, myself and father in law were all on T-Mobile. I opened our AT&T Fiber first a few months later we started to transition from T-Mobile. My husbands phone was paid off so he was the first line. He got the 13 pro max with the installment plan. Some months pass it’s my turn to come over

Okay not sure how this going to sound coming out, but I'm beyond Frustrated with this company. Recently (4months ago), I transitioned from my parent's wireless account to my own account and then after doing this upgraded my phone by paying off the Samsung Galaxy S20 FE 5G that I had on my parent's a

I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop

I have a regular monthly prepaid plan. As i am satisfied with the coverage at my house, I'd like to prepay for 3 months. paygonline.com does not seem to offer this. How can I do this?

If I buy a certified like new Samsung Galaxy Note 5 White 32GB on AT&T Next 12 which would cost $31.45 per month and the device is $629 total to pay off, how much would it cost me to upgrade to a new phone in 12 months with a trade in of a perfect condition Note 5?

I have an iPhone 4 that my dad gave me after he got a new phone. In November of 2013 I activated it and started using the line that my brother had previously used before switching carriers.. How much would it cost to upgrade to the LG G3?