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Home School Teacher

My husband and I contract each year with the local school district in order to teach piano to home school students. I am having trouble getting AT&T to accept this for the teacher discount.

Questions

601

6

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PHONE NOT CONNECTING TO CELLULAR DATA

MY PHONE KEEPS GIVING ME A PDP AUTHENTIFICATION FAILURE THAN SOS. I called to have this fixed on Friday and ITS HAPPENING AGAIN. I just switched to upgraded to a new iPhone and it’s been nothing but problems now.

Questions

166

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Broken AT&T Utility Cover

I’ve tried calling multiple times and have even stopped two AT&T install trucks in my neighborhood to try and get the utility box in my yard replaced. Over a year ago utility workers were in yard working and stepped on it. How I know is because it was recorded on my ring camera. I’ve asked to ha

Questions

376

8

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No Internet Connection but Gateway is Green

I’m having issues connecting my at&t fiber internet. I recieved a Gateway and connect the red ont cord into the existing fiber service box in the ethernet port and then powered it on. Everything is green including broadband and it appears on my devices but then after connecting says “no internet

Questions

1.1K

8

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can't enter fastboot mode

hello, i can't enter fast boot mode no matter what, i tried holding down the buttons but no matter how long i hold down both volume keys and the power button but no matter what it won't start when i hold down the buttons, i even turned on oem unlock, i use a alcatel 5059R phone, please help

Questions

1.2K

1

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Installment placed on a currently owned phone.

How can the owner of an AT&T account place an installment plan on a phone that is owned outright?

Questions

73

3

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Turbo Hotspot 2 - Connected but no internet connection

Hi! I purchased my Turbo Hotspot 2 yesterday and was excited to use it again today because of the quality I was getting. I turned it on today and it connected to my device but on my device it showed “connected but no internet connection.” As usual I did every step from previous questions asked su

Questions

1.9K

3

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new Cell Booster model SS2Fll

Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc

Questions

757

2

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Dispute a Bill & Collection Services.

Hi, My name is Terry J. Your company affiliated with First Net for First Responders came to my place of business over a year ago.  Not satisfied with the bill that I was promised that It will be less than Verizon, I sent both the Apple watch and the cell phone back within 14 days.  I am n

Questions

401

3

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My phone number is being labeled as Spam Risk when calling ATT wireless customers and I would like this to end

When we dial ATT wireless customers from our office telephone number the call shows up as SPAM RISK. We are a legitimate business, how do I remove my number from that list?

Questions

593

3

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Can't sign in or create a new account

I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p

Questions

406

3

0

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Asking for advice with AT&T Pre-Paid and Traveling Abroad

I will be in New Zealand for a few months and currently have a U.S.-based AT&T Pre-Paid Unlimited Plus plan. I was wondering if I will have access to data, calling, and messaging in New Zealand under the same plan.

Questions

149

4

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How can I change the email associated with my IMO discount?

At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help

Questions

406

1

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Emergency alert (exercise) - AT&T WEA Test

I keep getting these Emergency Alerts popping up on my phone. I have opted out of all emergency alerts on my phone (unfortunately I can't shut off presidential alerts). I have contacted AT&T several times about this and they assure me that all Emergency Alerts have been blocked on their end. But

Questions

1.7K

1

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Transferring contacts

Hey, everyone! I currently have an AT&T Cingular Flip IV. It uses a nano SIM and I have all my contacts saved on that SIM. I also have an iPhone XR that was gifted to me. When I put the SIM in the iPhone, it didn't recognize any of

Questions

56

1

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7726 not working

I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.

Questions

1.6K

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Message 6 when calling one number from one location, but call goes through elsewhere.

Last week I started getting the "call cannot be completed" message when calling my mother's cell phone. I've called for years without this issue and calling using other methods such as Skype, etc. work fine. I thought she may have my number blocked but when I am on the road or in another location th

Questions

246

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Business cell to a prepaid phone plan?

Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?

Questions

96

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Robi Airtel roaming not connecting with At&T

I am visiting from Bangladesh and have my Robi Airtel roaming activated. This network supposed to connect with AT&T as partner network, but is not connecting to At&T. I have tried to connect manually and it didn't work. Switched off phone, took sim out, re inserted and tried too but didn't w

Questions

247

4

0

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No Lights on BGW210, and no Internet connection.

Woke up today to no Internet connection. Checked the modem and none of the lights were on. I unplugged it plugged it back in, nothing. I tried using different outlets, again, nothing. I don't have any other cords to try it out and leaving the house and getting one isn't an option currently. I'd appr

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1.7K

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