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Congested Network or Data throttle?.. very slow network.

For months now I have been dealing with very slow network speeds, <2mbps at times.. Takes forever to load web pages, streaming videos are constantly stuck buffering, it's like I time warped back to 3G.. I have the ATT truly unlimited plan , no data throttle is supposed to occur until 100gb, I ave

Questions

512

9

0

Can't seem to find anyone at AT&T who can fix my AT&T WIFI issue in my house!!!!!

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

Questions

176

0

0

At&t Hotspot Box running Slow (NETGEAR Nighthawk M6)

My Hotspot box is really slow for gaming sometimes. At first it was good but over the past couple of days it's been SUPER slow on Online Gaming. It's so slow in-fact i LITERALLY have to use different launch options on steam to even decrease lag BUT still it's been slow. I have the hotspot on 5G mode

Questions

35

2

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NEED ANSWERS ABOUT NAT TYPE WITH FIXED WIRELESS INTERNET

I had fixed wireless internet installed about 3 months ago. My Xbox has been running on a moderate NAT type since it was installed, and now all of a sudden it has had nothing but a strict NAT type. Playing online is almost impossible. I don't understand why it all of a sudden changed? I've been read

Questions

420

1

0

BGW320-500 port forwarding synology

I'm having trouble with port forwarding using the BGW320-500 gateway, I'm trying to access my synology NAS drive remotely, I can connect to it using RaiDrive (WebDAV) but it's extremely slow (1.7Mbps). I have checked https://www.yougetsignal.com/to

Questions

985

10

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Fixed Wireless suspended on April 9, 2024 - Tried to upgrade to Internet Air - No internet access.

Fixed Wireless suspended on April 9, 2024. Tried to upgrade to Internet Air - No internet access. 3 different agents tried to help with the No Internet Access then was told to return equipment or go to a local AT&T Store. Local agent could not help so I returned the equipment on April 12, 2024.

Questions

85

2

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Oneplus A6013 Compatible on "whitelist"

Sorry if it's in the wrong forum. I didn't know what category topic this falls under. I bought my own phone at Amazon. I had T-Mobile now I have AT&T.I went into the store and asked if my phone was compatible, the guy did some tests and used their sim in my phone and said it's compatible. H

Questions

135

4

0

5268AC Router - Not Getting Correct Speed

After unplugging the router and plugging it back, I am getting 20mbps instead of 50mbps that I should receive. When I checked the Advanced Device Configuration site, I saw under "Gateway Status" that there is "Battery is not present". Is this something that could affect the slow download speed that

Questions

262

3

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S20 Note Ultra 5G - Data Network extremely sluggish and non responsive

Greetings, I recently upgraded to a new S20 Note Ultra and I LOVE IT! Great fast phone. HOWEVER, when on the mibile network the data connection is horrid. Messages take forever or not at all to send. Websites are slow to load. Youtube videos are fine for a few minutes then take forever to buffer

Questions

890

12

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How Can I decrease latency and increase download speeds and network speed?

Where I live, I don't have the greatest Internet, games either have horrible input lag or tons of latency, and I have an average 1 mbps download speeds. What settings could I put on my router to solve these issues?

Questions

195

3

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Internet Air

There is fiber 2 roads over from me and I can't get it. Now there is internet air but it's not available in my area either so I'm stuck with 10m dsl. I have att phone service and get perfect 5g signal sp why is internet air not available. I don't understand how att can leave loyal customers stuck wi

Questions

173

6

0

Uverse makes all applications on my macbook run slow--sometimes

To a tech whizz, I bet this issue will sound like a feather-brained hallucination but I have tried very many reasonable, practical solutions (I will list them all,) and it endures. In a nutshell: the wifi set-up I have at home is making my computer slow. To be clear, it’s not that my wifi itself is

Questions

486

2

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30 Mps speed for 300 plan

Anybody experiences the issue I have?My plan is 300 Mps but my speed test results never get close to that.Most of the time is around 30 - 50 Mps.Restart the gateway (Arris), turn off all devices in the house but my phone, I still get the same speed. Sometimes, it  goes up to about 60 Mps. The highes

Questions

615

2

0

0

Why can't I get faster internet service, even though the house next door, 50 yards away can?

I'm so tired of awful internet service through AT&T. We've been customers for nearly 20 years in our location and the best speeds we can get is 18mbps down and less than 1mbps up. We've literally BEGGED for better service and said we'd be willing to pay for equipment. Literally no one we call un

Questions

429

21

0

Which Residential Gateway?

AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif

Questions

14.5K

8

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Colorado Springs Network

I live in the Old Colorado City/Manitou Springs area of Colorado and when I am at home I have full bars of 4G LTE but can't browse or use any of my apps. Sometimes I lose LTE altogether just sitting in the same spot. I have refreshed my connection, my account was reprovisioned for my area, and I hav

Questions

43

1

0

Closed

Business account overcharge - Despite 5 months of phone calls, overcharged $900 even after renewing a contract

I managed our building's small HOA and our contract was up for renewal in August of 2023. July 2023 ---> I called to renew and it was aligned and accepted: Ref ID: C34727672 September 2023 ---> I then noticed that my bill increased and it stated that I was no longer a contract customer so

Questions

31

3

0

Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Questions

53

1

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Delayed Voicemail Notifications

I have an iPhone, and I don't seem to receive any notification at the time when someone leaves me a voicemail. Notification is often delayed by several days. For example, my partner just called me, and immediately after our phone call, I received 2 voicemail notifications that this same person had l

Questions

539

1

0

Upload speed is less than 1mb but at&t app says its 20?

We have used at%t for awhile now, recently our upload speed dropped to 1mb, and even lower randomly, but on the at%t app it says the internet is fine, and when calling the bot they use to tell you about it says the same, I have restarted the gateway, I am wired with ethernet, We can't get in contact

Questions

723

20

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