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Issues with how to access a second hand bought AT&T tied-to iPhone

I bought a used iPhone and then discovered it’s still tied to an AT&T account, however, we don’t have the account there so I can’t access any live agent as it requires me to sign in. What should we do to unlock it? I live in Norway.

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53

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will a 2G phone work on att?

Looking for a solution other than Bluetooth from smart phone to a desk phone. Hoping to find a 1 device (sim card desk phone) solution but all seem to be GSM or 2G.

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330

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iPhone XS & XS Max - FAQs From The AT&T Community Team

    Q: When will the phones be available for purchase? A: Online pre-order begins on Friday, September 14,2018. It will also be available for purchase online and in store starting September 21, 2018.   Q: What is the difference between iPhone XS and XS Max? A: The main differenc

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7.7K

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How do I leave this service

Ive had ATT for a very long time. recently i bought a new phone x and put the sim card into it. now I cant switch sim cards on the phone because it hasn't been 6 months since i put the chip into the device. how do i rid my device from the deathgrip of ATT and switch to T Mobile, and how to i swtich

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148

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Find contacts

I did a factory data reset on my Galaxy S6 active and all my contacts were erased. How do I get them off my sim card?

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2.3K

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Replacing my old Micro SIM card with a new Nano SIM card

I've had my AT&T Prepaid account for more than a decade, and recently purchased a new unlocked phone but it only takes Nano SIM cards. Is there a way to replace my old SIM card with a new Nano SIM card?

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356

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I need help with my locked device

I recently purchased a second hand iPhone 14 plus. I was initially told it was unlock and giving that this would be my first iPhone I didn’t know of the specifics of where to check if the device is unlocked. I went to a cell provider in my country to get it the sim added and was told it’s locked to

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47

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SIM card to micro SIM card

Hello,I was not sure where to ask/post but I thought that this might be the right place. So i recently ordered a new phone (LG G3) off of Amazon (I also renewed my contract with at&t through them which helped me get a discount on the phone).  After I ordered it, I realized that it takes a micro SIM

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5.2K

5

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Lost my go phone. Can I keep my number?

I lost my phone last night and have suspended my service. I will be purchasing a new one in a few days. Can I keep my same #? Can I apply my prepaid account balance to my new phone? The # OF MY LOST PHONE IS **** [Edited for privacy-please do not post personal or unique information such as but not l

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6.4K

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Factory Reset does still unlocked the network?

Hello, I have AT&T phone unlocked network. I want to factory reset this device. But i worrying about device going back to locked again. If im factory reset this device, does it still remain unlocked the network? Thanks

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982

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Puk code is locked (Please contact customer service)

So, being the fool that I am, I was messing around with my security settings (Set up SIM card lock). This happened: http://imgur.com/IAMhPRj http://imgur.com/rmqVwHM For the PUK code, I used up all my tries to get it right.  Does this mean that I have to get my SIM replaced or is there a way I can f

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8.3K

5

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Need Help With PREPAID Roaming in Korea

Hi, I found out through another post I made that prepaid subscriptions don’t have roaming in Korea. I can’t sign in to my AT&T account because I can’t get the verification code text to sign in, nor can I make any calls or use live chat. I really need help with figuring out my b

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2.3K

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Phone Number Swap of Phone Still Being Paid

Would it be possible for me to swap phone numbers with another family member in the same account if I'm still paying off my phone? Their phone is already paid off.

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92

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Can I retrieve an old prepaid At&t number?

So I bought a galaxy note 20 from the at&t store a couple of months ago and they told me that I had to get a new phone # that they couldn't give me my old prepaid number back........i still have the old phone with the sim card with the old # can I still switch the Sim card or no?

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138

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

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1.2K

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use of an older AT&T sim card for a NEW wireless prepaid plan

I had issues porting my ph# to a new provider. My AT&T service was cancelled automatically when this process was started, but since I'm having problems, I decided to stay with AT&T. I'm hoping that I can use the same SIM card that was removed yesterday (I still have it), and go with a prepa

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163

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Why would you lock my phone?

The main reason I bought my Iphone 5 from Amazon as an unlocked phone, was because I never wanted to deal with a company locking my phone. I had been using a SIM card that I got as a pre-paid plan from AT&T (I think they call it a GoPhone SIM card), and everything was working fine. I've now moved to

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11.9K

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Where to enter unlock code?

I requested and received an unlock code from At&T for a Samsung Galaxy S7. I put a Verizon sim card in the phone, but did not receive a prompt to enter an unlock code when I turned the phone on. I tried to enter the unlock code in the phone dialer, as directed in the instructions I received from ATT

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537

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New phone not showing AT&T at startup, no voicemail number, no 5G..

I got a refurbished Galaxy S20+ recently with a brand new AT&T physical SIM card in it. I can make phone calls and use mobile data, but unlike my partner's S20+, there is no AT&T screen at startup, no 5G logo when connected to the network, only LTE, and when trying to set up voicemail, I ge

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170

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

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348

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