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Need to Delete Sub-Account

I have seen some posts which say sub-accounts cannot be deleted, that they need to be disabled for 90 days before they are auto-deleted (which is kinda silly). Other posts I have seen seemed to indicate that a sub-account can be deleted, there are actual steps to do so, but I cannot follow those ste

Questions

 • AT&T Internet Security

28

1

0

Lock e-mail account from password resets

I have an ATT e-mail account and it keeps getting locked with a message that two many incorrect password attempts were made. The most recent time, the security questions were also cleared.  I want to prevent changes to the account unless someone has the password and or the passphrase.  I

Questions

 • AT&T Internet Security

72

1

0

anyone victim of TERRIBLE Support and website services of AT&T

I have cell phone and internet with AT&T. Terrible website.. most of the links keep circling around and dont load. Its been 2 years, NEVER once I am able to install the Internet security suite. THey are ever ready to take payment, but terrible service,. Phone calls get disconnected, nobody cal

Questions

 • AT&T Internet Security

33

1

0

ACI Router Vulnerability Study - Your Data Is Not Safe - Financial Transactions Are Insecure

American Consumer Institute has just released a study (http://www.theamericanconsumer.org/wp-content/uploads/2018/09/FINAL-Wi-Fi-Router-Vulnerabilities.pdf) showing that the vast majority of routers in common use today have serious security flaws that would allow hackers to steal your data and, if y

Questions

 • AT&T Internet Equipment

165

0

0

0

SHM Profile created, applied but uneditable. Computers stuck!

I created a profile to shut down internet access on certain computers, but no longer need to do this. w-e-ell! It appears that does not matter! Active armor will supposedly start in a few minutes buuuuuut, never does and so never becomes editable. So I'm stuck with a profile I cannot edit and 2 com

Questions

 • AT&T Internet Features

16

1

0

Phone Unlock

I went through the process on the website, giving the acc info and iemi or whatever that thing is, now when reading the email it says I need a non-AT&T sim card?! I don't have that, is it the only way or can I go to the store and they can help me further or am I legit utterly (Edited per communi

Questions

 • Samsung

43

1

0

Arris NVG589-599

I have a question that really concerns me. The router site isn't https: secure on my end. The 192.168.1.254 I called tech support and they said that I am the only one in it and there ain't no way it can be hacked. With the WIFI password on the home page. It don't seem right. Am I safe?

Questions

 • AT&T Internet Features

332

2

0

0

Att.net Email Password Reset Help

I have had an "att.net" email for over a decade. About 3 weeks ago my email kicked me off and then started saying my password was incorrect. *This is a free email account, I do NOT have any att services connected to this email.* However, I have a backup email associated with my account and believe

Questions

 • AT&T Mail Login & Security

68

3

0

Websites Silently Blocked

I'm getting notifications about blocked websites from the mobile app but I'm not getting that message on my laptop when the block occurs. It appears based on the attached screenshot, that the blocked website is an ad server on a large media website that I'm viewing.  If I directly go to that w

Questions

 • AT&T Internet Security

44

1

0

Cant send email to my sub account

When I try to send a email to my sub account, I receive this error response. Along side this issue I cannot receive any emails from anyone else. They send out fine but can not receive any in return. 550 5.2.1 <subname>... blank mailhost - invalid address, relay=[209.85.218.49]

Questions

 • AT&T Fiber Account

59

1

0

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Questions

 • AT&T Internet Account

30

1

0

How to Improve Call Protect Spam Number Lookup?

I have an idea to improve spam number lookup in AT&T Call Protect. Right now I can’t do a hard press of a number to see if it’s legit or not. The only options when doing a hard press are (1) call the number or (2) cancel. What about a third option: "lookup" up the number hard pressed? if this

Questions

 • Account Features

21

0

0

Dallas door to door, re:fiber

Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT

Questions

 • AT&T Fiber Account

44

0

0

Mcafee installation Windows 11

I am trying to install McAfee for the first time - I can't activate the download button, the ATT pop up logo/info re profile blocks part of the screen and "download" stays grey.  I have AT&T FIBER — INTERNET 1000 so McAfee should be free.

Questions

 • AT&T Fiber Account

21

1

0

Complaint - Trail Camera Pre-Paid

I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology.  I am sure I am not the only customer with this issue.  I  cannot get any tech support at all because they want a pin number.  They want me to put the sim card in a phone to receive a pin

Questions

 • More AT&T PREPAID Discussions

55

5

0

Issue Resetting Email Password

Can't recall password, cant recall security questions and being told my zip code for my security question is incorrect that was set up so how do I get the password reset? This is a subaccount email and I tried to fix it thru the main account and it wont allow me to reset the password.  Any oth

Questions

 • AT&T Internet Security

38

0

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

60

2

0

Locked out of email / no way to reset

My SBC email says I am locked out of my account.  But I didnt even try to log in or type a password wrong, I just opended the email page and got that message before even typing anything.    When I click reset password the only option to reset passwrod is to send an email to the email address that i

Questions

 • AT&T Internet Security

23

0

0

0

Nearby restaurant using customer phone number for over-sea spamming?

We  frequent a small carry-out restaurant that uses the customers phone number to identify the order for pick-up (it is call-in or on-line order only).Without fail- within a week of eating there, we start getting spam texts from overseas for phone (Edited per community guidelines)/porn etc...What ca

Questions

 • Data & Messaging Features, Internet Tethering

123

9

0

Certificates untrusted, secure connection problems after new ATT router

AT&T installed a new BGW210 router in our home two days ago, as part of an upgrade to the internet 1000 service. Ever since, all devices in our house (Mac, iPads, iPhones, Chromebooks) seem to have SSL problems. We get 'can't establish a secure connection' errors for some webpages. We get 'untrusted

Questions

 • AT&T Internet Equipment

366

0

0

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