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Someone is using my email

Hello, I have received this mail on gmail but I do not use any of AT&T services. How I can stop this person from using my email with his AT&T account?

Questions

212

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I received an emailed receipt for an iPhone purchase that I didn't make

My wife received an email of a receipt of an iPhone purchase in another state. It was purchased under my name I can search the order number and I have the phone number attached to the account.  I am trying to ascertain if it is a phishing attempt or a fraudulent purchase in my name.  I

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239

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Official Solution

Two Phones Lines Falsely Reported Stolen

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

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851

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I need to disable or uninstall at&t internet security manager

When I use AT&T smart home manager, I am unable to disable Internet Security

Questions

7.8K

15

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Unsolicited email. LOTS

WE RECENTLY REDID OUR 4 EMAIL ACCOUNTS USING THE SECURE KEY PROCEDURE. WE USE IOS DEVICES AND SEARCH IS THE SAFARI APP. SEEMS AS THOUGH EVER SINCE THEN WE GET MULTIPLE SPAM, UNSOLICITED EMAILS THAT SEEM TO "TARGET" US MORE THAN NOT. HAVE TRACKING AND SUCH TURNED OFF. CELL SERVICE IS T MOBILE AND HOM

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40

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can ActiveArmor enforce a two-digit challenge question or similar CAPTCHA technology?

I am investigating cell phone anti-SPAM solutions, and am wondering if ATT ActiveArmor supports any kind of CAPTCHA technology? For instance some anti-SPAM software allows me to add my contacts to a whitelist.  If a legitimate call comes in from an unknown number, the caller is challenged t

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33

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Random text

Hi. I randomly got this random text. I clicked on it. But did not click on the pic or links. What should I do?

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36

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I'm starting to grow a strong disdain for AT&T and their seemingly intentional methods of assuring you make zero progress toward resoluti

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

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60

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Apple has locked my 2 phones & AT&T requires sending texts to verify

I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the

Questions

424

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Active Armor Monitoring

Does the Active Armor app need to be opened in order to be protecting my phone? Or, is it running no matter if I open the app or not?

Questions

115

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Why haven't tablets crossed over into phone capabilities?

I'm an fairly AT&T Prepaid customer, and was looking into getting a newer tablet. I've been a Verizon customer for way over 20 years, and worked on my phones if I needed to. My question is this:  Am I assuming after all these years they've never put the capability into small tablets (or bi

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69

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Adding companies monitored for breach reports

Hi. I have 43 companies being monitored under Breach Reports. Not sure how they were gathered but accurate. I have tried to add companies to this list such as my bank which is a local connecticut bank among a few others. None of what I am trying to add are found in search. Am I doing something wrong

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34

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Suspicious email -- from an att.net account. Any chance this is legitmate?

Got an email from address "[email scrubbed]". Has the "Currently - From AT&T" and "Yahoo" logos at the top.  Tells me I have been ignoring messages to upgrade my email address, and that my address ([email scrubbed]) will stop receiving emails in 48 hours if I do so.  Naturally, there

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694

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Location Sharing Screenshots - Advice needed, crazy ex.

A few months back I received these screenshots all at once. I have never shared my location with anyone but my daughter. I do believe my ex has something to do with it. He seems to know things that aren’t possible. Obviously there is much more involved but I am at a loss. I have changed my passcode,

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28

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Scam SMS from rotating/changing numbers

What is ATT doing to address scam and spam texting? Literally dozens per day on occasion. Almost always 2 to 5 daily...mostly political scam/spam/fraud. I use the "Active Armor" to report and block these even though ATT does not list a category for SMS scam/spam/fraud. We must devise our own work-a

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39

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Unable to add website to exceptions list in Smart Home Manager

I am staying with my parents who have AT&T and my friend's website is being blocked as spam by AT&T Internet Security. Internet Security/Active Armor wasn't even activated on the account when I began receiving the pop-up, but I enabled it as without it I was not able to view the exceptions l

Questions

2.5K

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static IP

I have ATT fiber. How do I know what is my static IP? I have a Fortinet 51E firewall behind the BGW320-500 modem. How to set bridge mode? If no bridge mode in the BGW 320-500, how to pass the static IP to the firewall? I cannot use DHCP mode because I have a remote office monitor on my network so I

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41

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question about Unlocked factory phones

My question on this is if I have a factory unlocked galaxy s23 ultra and join AT&T prepaid will i get updates to my phone. reason I am asking. I had a Motorola edge+ (2022) and I never have received a single update for that phone when I was with cricket and then also moved to Verizon literally a

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41

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In How much time after my request to close number the number effectively close?

good evening, I have an American SIM with you because I lived there until a few days ago. Now I have returned to live in Italy. If I request the number to be closed, how many days will it take before the number is non-existent?

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48

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Closed

Demanding Assistance, Unhappy AT&T Pre and Post Paid customer who has been scammed

Someone in your company who speaks English and that has a basic understanding of business ethics needs to call me as soon as possible. After dozens of attempts with your call center arguing with who knows out of some foreign call center I am now motivated to hire an attorney. HEY AT&T, mid last

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79

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