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Warranty runnaround on ATT Samsung

How do I get in touch w/ actual warranty dept ? My Samsung A12 won’t even transfer my info, data from I phone “source”. Only 32 GB of storage, half of 2015 gen I phone 6. Need exchange to A13, next model, same $, 64 GB. Really thought Samsung WAS a good product. “Corporate” sending me same inadequa

Questions

 • Android

110

10

0

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Samsung Watch 4 LTE and Vacation Hold

I am thinking about buying Sansung Watch 4 with LTE. During 4 months/year I would like to not have to take my phone on hikes with me. I understand it would be about $10/month to add the watch to my wireless plan. What I cannot find info on is how much it would cost me to put the phone on vacation h

Questions

 • Account Features

34

1

0

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Closed

ATT's new network changes

Hello. I'd like to know more info or, at the very least, links as to why certain dual SIM Samsung phones are no longer compatible. More specifically, I'm using my Samsung Galaxy Note 9 Duos SM-N960F/DS that is on ATT thru my job. Every time I insert and remove the existing SIM in the tray, I'm

Questions

 • Android

355

3

0

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Phone not working properly since your new update

Since your new Update my phone has Has gone Haywire my homepage is no longer my homepage my apps are all moved around what in the heck did you do with that update Give me my normal phone back

Questions

 • Samsung

119

2

0

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Tired of spam text

Lately I have ben receiving spam TEXT from multiple numbers about my ATT account.No place to report them.All I can do is block them from my phone and allow for them to continue doing it for other costumers.Am I missing a feature from my Note20 ???

Questions

 • Data & Messaging Features, Internet Tethering

499

3

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Not all of my media transferred to my new phone, but I don't want to lose it.

I hope this isn't a stupid question, but I just wanted to check before I went through with anything. I recently got the new Samsung S22 Ultra. I used Smart Switch to transfer all my data from the old phone to the new, but for whatever reason some of my photos and videos did not transfer. These are p

Questions

 • Android

82

1

0

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Please help me Numbersync my to my note 20 ultra

I just purchased a watch 3. I've tried literally everything to get the watch to number sync to my note 20 ultra and nothing is working. I'm getting super frustrated and nobody can seem to help me or fix the issue! HELP ME PLEASE!!

Questions

 • Wearables

149

4

0

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Smart TV setup

Do I need a receiver box for my Samsung Smart TV. If it helps it is powered by Tizen and is a 2020 model.

Questions

 • Watching U-verse TV

149

6

0

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Deleting voicemail from hang-up

Is there a way to write a rule or something that will automatically delete hang-up voicemails? Some of the spam calls that come in actually get to VM somehow and then leave a 7-10 second VM with nothing on them.  Of course, I have to go through the process of deleting those to get to any real

Questions

 • Samsung

79

3

0

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New AT&T Community Forum Request - Android Studio

Is anyone else interested in a Forum for Android Studio? It could be helpful for users of AT&T Android devices. Is there a way, in these forums, for 'Polling' a post to see what interest there may be? I am aware that there are a number of forums on the web that are for Android Studio. I thin

Questions

 • Android

78

4

0

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ROOT ACCESS ERROR

What is this and how do I fix it?

Questions

 • More AT&T PREPAID Discussions

109

1

0

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My att samsung s20 Ultra Hotspot isn't connecting. Worked fine day one and now nothing.

I have a unlimited prepaid plan with att. I added 5gs of Hotspot to my plan 3days ago. The first day worked great. Now when I try to connect a device it says connected with no internet. I have a perfect 5g signal on my main phone....the internet is working fine. But not my Hotspot. I have reset the

Questions

 • Account & Usage

53

1

0

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Will I be able to activate the sim card under my current prepaid account plan and keep my phone number?

I have an AT&T prepaid plan and was using an unlocked moto x4 with my sim card. Well, last night I wasn't able to turn on my phone, seem to be completely damaged, doesn't turn on or charge.  So I take out the sim card and put it in my old Samsung Galaxy Express J337A, which was the phone t

Questions

 • Account & Usage

179

2

0

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My S22 - s901U ATT Not accepting MCK Code

I enter a few times incorrect NCK then it gets blocked ask for MCK - Purchased MCK code but still says incorrect- The Codes are correct from Samsung Databases. Any Idea?

Questions

 • Android

127

2

0

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Uninstall update

How can you Uninstall the update?

Questions

 • Samsung

804

1

0

0

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I'm looking to enable call recording

Hello all, I'm trying to enable call recording on my Samsung galaxy note20 ultra 5G. I've exhausted all methods presented thus far by way of enabling it in the phone app, both in call and not in call for unknown numbers, but there simply isn't an option. I live in south carolina (which is a one part

Questions

 • Device Features

46

1

0

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S21 Ultra 512GB Variant (Back ordered)

When I first ordered this phone, it's estimated ship date was September. I cancelled the order. I checked back on AT&T's website and found that on the 7th of April, the estimated ship date was April 21st - 28th.I re-ordered. That date has obviously come and gone, and as of last night, the es

Questions

 • Samsung

2.2K

20

0

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New SIM came with Samsung Galaxy S21 Ultra 5G 512 GB no mobile network (stuck on "connecting")

I received my new S21 Ultra 5G 512 GB on Aug 25th. I attempted to activate the new SIM card that came with it online at att.com/activate, and it failed. I tried this several times over the course of the next few days, and finally gave up. I took the old SIM from my old phone (S9+) and put it into my

Questions

 • Samsung

510

6

0

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Samsung Galaxy Note 20 5G

I am thinking about buying an unlocked Note 20 5G from Samsung. Can I use it on my AT&T wireless plan that I already have?

Questions

 • Samsung

630

2

0

Accepted Solution

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S21 Ultra Hacked Remotely by Unknown eSIM during AT&T OTA Update to One UI 4.0/Android 12

During the time AT&T was sending my phone the OTA update, I noticed something malicious. As soon as Device Care started this update, I noticed a new, unrecognized eSIM appear in the 2nd empty SIM slot of my Galaxy S21 Ultra!! This was DURING the update. The update did not apply properly. My phon

Questions

 • Data & Messaging Features, Internet Tethering

288

5

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