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Internet connection problem

I have two networks in my office 1-all the computers and laptop, 2-all camera and smart things. Then i have 2 ATT modems one for network 1 and other for ntwk 2. but the internet in ntwk 2 is not working as some wire or somethings from ntwk 1 is dominating the ntwk2 and the camera ntwk is getting the

Questions

 • AT&T Internet Equipment

19

1

0

Utility Line Map

I work for a land surveying company and we are going to be doing drawings in preparation for new construction; we need a map of the lines on two individual properties. I've been on the phone with several people and none can seem to help or are able to connect me to the right person. We are on a pret

Questions

 • AT&T Internet Equipment

43

2

0

Arris NVG599 drops internet several times a day, every day

I am using Arris NVG599 router which ATT provided. I've already replaced this router once through ATT because of this same issue.   Every day my internet randomly drops. The Broadband lights blink red a few times, I'll lose the internet connection, and if I am browsing the web my browser window open

Questions

 • AT&T Internet Features

456

1

0

"Major outages" in st.louis

What is unreasonable amount of time for a customer paying over $150 a month to have no internet, phone, and TV? I think a week is UNACCEPTABLE.Since last Friday dealing with interruption of service, reported on Sunday night. Told it could be inside the house possible fee of $100. Appointment 4-8 pm

Questions

 • U-verse TV Account

781

1

0

0

Device has been blocked

I randomly am getting a message saying: ACCESS BLOCKED Access to this web site has been blocked on your device due to the time of day or due to your amount of activity. To change this, please contact the person who manages your Internet account.It redirects to : http://attlocal.net/xslt?PAGE=HURL25

Questions

 • AT&T Internet Equipment

3K

2

0

dsl

dsl outage for over a month are you actually going to turn it back on?

Questions

 • AT&T Internet Account

61

2

0

Internet outage, down for 24+ hours??

Get your stuff together AT&T. Why has there been a service outage in our area for that long when literally no major disaster has happened near me? Zip code 39047. Give us a reason so we can understand. Also update your service page...yall said it would be resolved in under 14 hours....well that

Questions

 • AT&T Fiber Equipment

825

2

0

Cellular Data not working despite full bars and "5Ge" symbol up top

For a couple weeks now here in Portland Oregon my phone has become borderline useless. I have the Galaxy S10+, billing is up to date and on an unlimited data plan. I can't use any apps that use data, text, or call unless I reset network settings and reset the phone, then I get maybe 10 minutes of it

Questions

 • Network Coverage

10.3K

10

0

Fiber outage

A little preamble; I've been in IT for 25+ years, many years ago focusing on networking, so I know the basics of how this stuff all works. My AT&T fiber Internet went out Tuesday afternoon, a big deal for me because I work from home. This is the 2nd time that's happened in the last month, previously

Questions

 • AT&T Fiber Equipment

349

2

0

No Service in Fort Wayne, IN

No service from AT&T even drawing one of the local news attention: https://fortwaynesnbc.com/2021/09/03/outage-continues-friday-night-for-some-cell-phone-customers/ Checked the "Service Outage info" page and got this message: Your AT&T Wireless service status:

Questions

 • Wireless Account

45

2

0

Sudden Signal Decrease

I always got great data reception in my office (zip code 65101), but starting about two weeks ago, my reception has been terrible. Now I have one bar, none of my texts go through, and I can't get a web page to load . I tried re-starting the phone several times. What happened?

Questions

 • Network Coverage

223

1

0

How long will an outage last? Who can I speak to for more information?

There has been an outage in the 92614 area code for the last 4 days (wasnt officially recognized until the last 2 days though). The outage website states that outages are estimated to take 24 hours at most. Where can I find out more information of when its estimated to be back? This is impacting my

Questions

 • AT&T Fiber Equipment

3.2K

4

0

TV Screen blacking out and freezing "INFORMATIONAL POST"

All Solar will be starting shortly2018 Spring Solar Interference is predicted to run each day from March 1, 2018 to March 8, 2018 times for outages will range from about Noon CT to 4:00pm CT each day this will cause black screen and or loss of TV signal during this time Sun Outage Definition:Sun out

Questions

 • U-verse TV Equipment

108

0

0

0

No cellular service

Our home is in Zipcode 18347. We lost cellular service sometime late 8/3 to early 8/4. It is not on the AT&T outage map. How do I reach AT&T to discuss this matter. Charles.

Questions

 • Network Coverage

152

3

0

0

Can't open ticket to report outage

The ufix.att.com portal page isn't accepting my account login after I'm forwarded there from my logged in account page at att.com. Your account management system is hosed up and preventing me from getting service. It looks like phone and DSL is down in Point Richmond, California, probably

Questions

 • AT&T Internet Equipment

38

2

0

Outage for 3 days now, and keep getting the runaround from Tech Support and Cust Service

We had an internet outage in our neighborhood about 3 days ago.  Yesterday I found out from neighbors that their service has been restored, but they had to call in and request tech support reset the connection on AT&T's side and not have tech support try to remotely reset the customers modem. Well I

Questions

 • AT&T Fiber Equipment

734

2

0

0

horrible service outage and no response from ATT

This has been going on since early sunday morning. It is now wednesday and still no service. I go by where the service trucks are and nothing 4 guys just standing around or no one there at all. I have one that  needs the internet for college and I use it for work. Not to mention that all the fall sh

Questions

 • U-verse TV Account

470

2

0

0

Was there a fiber line cut yesterday in New Orleans?

My IT people are telling my organization (of over 30K people) that the reason our network was all jacked up yesterday is because of a fiber line being accidentally cut yesterday in New Orleans. I searched high and low but found no reports of this. Is there a definitive way to prove this did not happ

Questions

 • AT&T Fiber Equipment

47

1

0

Does AT&T know their website is buggy and does not appear to be taking payments correctly? Have you guys been hacked?

I use Firefox browser: 1. I log in. I select I want to pay my bill.  I get a white blank screen. 2. I log in. I select I want to manage my text-2-pay.  I get a white blank screen. I change to Google Chrome browser: 1. I log in.  I select I want to view billing.  I select I w

Questions

 • Wireless Billing

67

0

0

Internet outage in Magnolia TX due to issues in CA? WTH?

I'm sure this can't be the case with the current outage in 77355 - "Impacted by the California Power Shutoffs?" Its one of two things, a miss-label by a complacent status system <--likely the case as AT&T status updates and general internet services offerings are suspect when it comes to c

Questions

 • AT&T Internet Account

68

1

0

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