For the last three weeks we have had internet dropping out every 5-20 minutes (duration can be 5-10 minutes). I have made 4 calls to support and had two on-site visits from technicians. I will have to switch providers if this isn't corrected. Diagnostic message is Other background in

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

I am constantly disappointed with the performance of the internet I am provided. I pay for up to "400 Mb/Ps" or 50 Mbs for anyone who is not trying to make it seem faster than it really is; and yet I have only ever gotten this speed either shortly after I get off the phone with them to complain or w

About 2 hours ago, my phone was blinking and saying attention no service (there were no bars at the time). Then when all the bars were full again, it is still blinking and saying attention no service. I can't make/receive calls or texts. I have turned the phone off, took out sim card/put back in and

Account opened in my name they say I owe 1500.00 balance from year and half ago I just found out about this account how do I remove and fix my credit report and score 

My DSL has been out since the 16th of January. Several estimates of repair dates passed, and today yet another added 5 days, the 14th,  before it supposedly is fixed!  What I find funny is my internet went out at exactly midnight.  Also I talked to 2 employees on the same day who gav

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Since November 16th I've paid all account to off to reactivate my service in total 1400 dollars if course they take the payment and then I was violated by shady sales tactics wasn't able to get order my way and was trying to be forced to pay and get me device the way sales supervisor wanted she over

I’ve had internet through At&t for a little over a month and it’s been nothing but constant problems, I’ve had multiple technicians come out to fix connectivity problems I have with the internet. Then the problem is fixed for about a day and it just starts all over again. So far worst service I’

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

I have been a at&t customer about 2 years I've had numerous issues and disruptions to my service. I am also a small business owner and depend on my phone to continue to have business progress long story boring. On feb21st I went into a At&t store and made a $140 payment the amount requested

I have three phones on my account, one has been shut off due to suspected fraud, the number they had me call 800-439-0425 said leave a message, someone will call you back within 48 hour! how do you call me back with my phone shut off???? 48 hours? how is this acceptable customer service?

My desktop has no internet service

I'd like to know if there is any progress on a fix for the Samsung Note 10+ 5g GPS issue. The issue that has a workaround on TMobile but does not have the same workaround for AT&T. On their software, you can turn off 5G service so that the GPS functions again, but on AT&T, I must go without navigati

Hi, I have received the Unlock code from ATT for ZTE SPro 2. But i don't get the message mentioned in step 3. The device recognises the non-ATT SIM but no pop-up message to proceed with unlock. Attached is the image of the screen i get once i power it on. Please help. Using a Non-AT&

One phone that I used for years got blocked by at&t could not make phone calls, purchased an at&t phone calls worked for 3 weeks ... Can't make phone calls again... How to resolve it? I am about done with them. The phone is on the whitelist, I tried everything, apn settings, resetting networ

Hi.  I've called and chatted and created several address certification tickets but I am still unable to get my address in the system. I own a home at 5637 address on my street and last year completed a home right next door at 5641.  I've been trying to get service since 2018.  ATT fiber became avail

Hi- What is the best way to reach the AT&T's U-Verse broadcast/engineering team? I represent a local government municipality - and we are having issues providing content to AT&T via our PEG Channel 99. Our local residents who subscribe to AT&T U-Verse can no longer receive our governmen

Where do I request/ set up an in home appointment with one of your service guys?