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Switching to Verizon, Thanks Anyways

I've talked to the Fixed Wireless internet 3 times over the last 1.5 months. They cannot send a tech here to set up my internet because Uverse is available here at 768 KBS. I'm staring at an ATT tower out the window i can actually see another one off in the distance. This is absurd and i believe we

Questions

 • AT&T Internet Plans

119

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

 • AT&T Internet Email & Security

18

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New AT&T wireless phone

I bought a new At&t wireless phone and plugged it into the phone jack. It doesn't work and I'm wondering if I have to buy a dsl connector in order for the phone to work.

Questions

 • AT&T Phone Installation

12

4

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Need help with wired internet.

So this may sound like a pretty dumb question but I just want to make sure I'm doing everything correctly. So I'm in the process of converting my telephone lines to ethernet lines but there's one thing that confuses me. In my internet utility box, I have two wires that are connected through jelly w

Questions

 • AT&T Internet Installation

36

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DSL service all around me

Hello all. I currently live in a rural area with AT&T DSL (and in some small patches, fiber optic) available on either side of me but my property seems to be in a small dead zone for some reason.  There is a house less than 1000 feet from mine, across the street, with DSL service.  My

Questions

 • AT&T Internet Installation

20

1

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internet dropping connectino

I have been having problems with my connectivity for months. A couple of weeks ago, a tech brought me a NEW modem. He made sure everything was working. I have to restart my modem 3, 4, 5 times a day, and HOPE that MAYBE I'll stay connected long enough to send an email. Every time I talk to a tech, t

Questions

 • AT&T Internet Equipment

7

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Upgrading Legacy DSL Service

When AT&T was offering their old DSL plans (the four plans, starting at 768 Kbps and going up to 6Mbps), we got the 768 Kbps plan. Now, however, we have a need for increased speeds, and have been thoroughly unable to find anywhere where we are able to upgrade the plan. I was wondering how to increas

Questions

 • AT&T Internet Account

1K

5

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Land line home phone bill has doubled and billing for each call

I have limited local calling on my land line home phone for several years. I have limited 60 calls a month, so I do not understand how I was changed to be billed for each phone calling told over $25, in addition to the residential service of over $25 for bills over $50 a month !!!??  HELLO ?? AT&T n

Questions

 • AT&T Phone Account

217

2

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DSL Cancellation Problem

1/3/18 called and changed dsl to uverse—agent (Jason) at 800-288-2020 said I would see the $61.00 charge for another month and then it would fall off. Paid $61 on 1/30Paid $71 on 3/1Paid $61 on 3/29 Got a bill on 4/17 for another $61 due 4/28/18—chatted with agent online (Laura) who was NO help and

Questions

 • AT&T Internet Account

248

1

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How do I get somebody to unsuspend my DSL service

U-verse seems to be holding my email hostage. They disconnected me after i cancelled my U-verse order becasue they did not offer self install in my area. Now No one can seem to re instate our internet service. it has been 5 -days and hours on the phone. I don't owe any money and we do not want to sw

Questions

 • AT&T Internet Account

385

2

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AT&T Won't Let me Upgrade??

I have DSL Lite right now. It is too slow for my liking. My daughter and I (she's the tech savvy one in the family) tried to upgrade from 700+ kbps to 6mbps. Everyone on the AT&T chat said that it would be no problem to do that. However, when we finally got on the phone with someone (Ronnie was his

Questions

 • AT&T Internet Plans

751

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

21

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Email Access From PC Email Client After Terminationg AT&T DSL Internet Service

I currently have a AT&T DSL internet service account and using an email address "[email scrubbed]" but will be terminating service.  I use a Windows PC bases email client and have 10 years of emails on this account. The PC based email client is configured to send and receive email to the AT&T email

Questions

 • AT&T Internet Account

14

1

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Wifi

How come At&t is not saying anything about the fact that most of the major cities have no internet/WiFi connections. Those of us who are still work from home are losing money, and not getting any answers about this. Its insane. Its down in Almost every major city? Why cant they tell us whats act

Questions

 • Network Coverage

15

3

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can't access my att email. DSL

i cant access my att email that i used when I had DSL. okay so ive recently ungrades from DSL to Uverse internet a few days ago and on the day I installed the internet I was given the option to use the same @email i had for dsl or get a new one. I went for the new email, but the thing is that every

Questions

 • AT&T Internet Email & Security

275

1

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

 • AT&T Fiber Equipment

19

1

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Fiber Buildout Plans

I live on the SE side of Grand Rapids MI right by a major intersection (Eastern Ave & 28th St) and I've been horribly frustrated that ATT has no fiber available at my home. I've been sitting on 50 Mbps DSL 2 and I cannot find out when our area will get upgraded for higher speeds. Is there any way of

Questions

 • AT&T Internet Features

51

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Worst Customer Service EVER!

It all started last month, somewhere around the 4th-6th of August.  We were so excited to buy our first home, and even more excited to find out that UVerse was available.  We were renting, and had AT&T DSL/DIRECTV bundled while we waited for the UVerse service, but it never became an option.  I call

Questions

 • AT&T Internet Account

373

1

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Is AT&T Internet 10 DSL? Will it be phased out?

There is no fiber in my area and the only plan I could get was Internet 10.ATT still calls it U-Verse but since it's copper based, I assume it some kind of DSL?If this is the case, I heard that ATT plans to stop offering DSL in 2020.Is this true?

Questions

 • AT&T Internet Plans

366

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Internet 1000

I was told that my internet bill would never change it would stay 59.99 if i went with internet 1000. When I got the order review  it read Internet 1000 DSL migration $20 off/12 months internet w/bundle. Why did this change

Questions

 • AT&T Internet Plans

65

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