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DSL speeds

I currently pay for 50mbps package, but i rarely get over 4mbps download and 115kbs upload. this is p*ssing me off. Normally i’m never a disgruntled consumer, but when i pay $80 a month for internet, when i don’t even get the speeds of the 10mbps package i get angry. I’m sick of it. there’s no other

Questions

 • AT&T Internet Plans

157

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When will DSL customers get faster internet, if ever from AT&T?

For 3 years now I have been a customer of AT&T due to lack of providers in my area. I live about 1 mile outside of town and the fastest I get is 10mbps. Which translates to download speeds of 1.3 mb/s. I am also running t-mobile's home internet and it gets the same speed due to the poor signal.

Questions

 • AT&T Internet Installation

56

4

0

2Wire DSL modem having issues

Hello, I am having trouble with a 2Wire DSL modem / gateway and am looking for anyone who has experience with them. I recently graduated from college and returned home to find out that my mother has been using DSL service, with no home phone line (and hence no filters). However, the modem has appare

Questions

 • AT&T Internet Equipment

711

2

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Availability of ATT uverse or DSL unlimited plans

I was a client of att internet for ten years but when i moved to my new home uverse is not available. I was able to receive DSL but the 150 gig limit prevents me from ordering this service. This is frustrating as ATT is the only stable internet service available where i live. What i want to know is

Questions

 • AT&T Internet Installation

542

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Dry Loop for phone line

I'm trying to port my phone number to Ooma.  Ooma, in their instrucitons, said I had to ask AT&T for a dry loop DSL.My question is: Does anyone know what a dry loop is?Is it required for a phone number transfer?

Questions

 • AT&T Internet Equipment

3K

4

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Want to cancel DSL NOW!

On 5/29 I spoke with Carlos in retention regarding repeat multiday outages of my DSL service and the bill going up $6. He apologized and made the following offer. He would credit me $42 and change for the service interruption and reinstate the expired credit. He stated it would take 24 hours for the

Questions

 • AT&T Internet Plans

120

1

0

att wont hook up dsl, even though they wont expand fiber to my area. i have no other options.

I wanted to set up an internet connection at my address a few years ago, but was told no internet was available. I knew that was absurd because I have a phone line and could at least get DSL. the person I talked to said I was (Edited per community guidelines) outta luck and to try again in a few yea

Questions

 • AT&T Internet Installation

78

3

0

Switching to Verizon, Thanks Anyways

I've talked to the Fixed Wireless internet 3 times over the last 1.5 months. They cannot send a tech here to set up my internet because Uverse is available here at 768 KBS. I'm staring at an ATT tower out the window i can actually see another one off in the distance. This is absurd and i believe we

Questions

 • AT&T Internet Plans

135

0

0

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Neighbors have internet but not me

My neighbors have DSL internet and I do not. I have lived in this house for 3 years and I keep on being told ports are full even if people move away. Will I ever get internet? This whole situation is really dumb and is limiting my life.

Questions

 • AT&T Internet Plans

240

1

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internet 100mb is very slow (getting about 8mb download oly)

When i got the internet installed before i left Comcast, att sales promised a dedicated guaranteed speeds of 100mb with the promise of installing fiber 1gig speeds at my house in 3 weeks. they even created a ticket to inquire about when the 1 gig will be installed and then the sale person told me th

Questions

 • AT&T Internet Features

192

2

0

AT&T Fiber for Alaskans

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

Questions

 • AT&T Fiber Installation

29

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0

In a Hot Spot Panic

I never sign up for 2 year anything, ever, and recently I signed up for the 2 year contract hot spot. I am now concerned that the data usage is going to be accumulationg even if I am not using the computer.  I need an answer ASAP because I am waiting to hear back before I activate the hot spot I got

Questions

 • Other Phones & Devices

280

3

0

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underground line location for New home construction.

I'm building my new home in Atascadero, CA and I need to find out where the underground lines are running near one of your boxes. Besides calling 1800 no dig I figure I would call you guys first.

Questions

 • AT&T Fiber Equipment

73

1

0

Intermittent DSL loss

Short and sweet version: Our DSL connection is being lost randomly causing loss of connection for 1-3 min at a time. Explanation: We have had a technician come out and fix the issue, over the phone I was told the issue was caused by damage to the line 4k ft down the road. However, the tech that c

Questions

 • AT&T Internet Equipment

158

1

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How do I configure the Netgear 7550 DSL modem pass through mode and use an external router?

I have a NetGear 7550 and I want to use a Google Nest WiFi mesh router. So I want to disable the router in the NetGear and have it pass the Public WAN IP address (and all WAN traffic) to the Google Nest WiFi router. What are the appropriate NetGear setting to do this?

Questions

 • AT&T Internet Equipment

245

3

0

5268AC modem install

I received a 5268AC modem to replace my 3801HGV modem. I have coax coming into my house and connecting to a splitter with VDSL/COMBINED/TVRF terminals. Coax runs from the COMBINED terminal to the 3801HGV. The 3801HGV modem has a Broadband Link Configuration setting for coax. The 5268AC modem only ha

Questions

 • AT&T Internet Equipment

396

8

0

Constant disconnects every few minutes, for 2 months now

I am also in a nightmare with Tracfone, so no phone and no way to contact ATT. 2 minutes on, 1 or 2 minutes disconnected, repeat endlessly for months.

Questions

 • AT&T Internet Account

98

3

0

My internet speed has been slow but is now slower

My internet speed has usually been 400kbps which is pretty crappy. But about 9 months ago it got even worse. it is now 150-200kbps. This (Edited per community guidelines). I'm wondering if there are any fixes to this aggravating problem. I am connected to my router with an ethernet cable.

Questions

 • AT&T Internet Plans

66

1

0

What is physically needed to connect new Uverse service to my home?

I have DSL (6megs) on a dedicated phone like and want to upgrade to 75M Uverse. Is the new service going to also use those phone wires and connect up the same way to a new box that has wifi and Ethernet? I am trying to find out if new wires will have to be run and what type?  Thanks.

Questions

 • AT&T Internet Installation

1.1K

4

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5268AC Green Date Cable

I am a new AT&T U-verse customer and have the 5268AC modem/router. My apartment only has one dsl/broadband outlet and I need a longer version of the green data cable included with the U-verse install kit. It has a phone cord end from the wall side and to plug in the to 5268AC modem itself. I nee

Questions

 • AT&T Internet Equipment

439

7

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