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I have been going back and forth between ATT trade in and Customer care for the past four months. I traded my old phone and was sent in to the wrong facility. Contacted them and was given a case to forward my trade in phone to the correct facility in Tennessee. After few months, I again contacted b
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• Wireless Billing
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My phone is unlocked from AT&T and now used outside USA How can i update my phone because It says software version is up to date but its clearly not.
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• Samsung
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Ok, let's try this AGAIN! if you block a phone number, how is the blocked person still able to leave a voice mail? That doesn't make sense! What if the person is harrassing you?
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• Wireless Account
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I'm trying to configure my Microsoft Outlook 2011 MAC email program to send and receive my att.net account. I can't seem to find the configuration information. I tried using the pop.att.yahoo.com port 995 and smtp.att.yahoo.com port 465 configuration as indicated in a previous version of Outlook.
Questions
• AT&T Internet Security
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Why won’t att honor their listed on web page price of $30/ month for internet 50 speed. When I went to checkout it came up as $50/month. So far on phone with att rep for 57 minutes but he can’t resolve, tried chat, posed questions,it said 1hr for reply. I took screenshot of webpage that I am refe
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• AT&T Internet Plans
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Our thoughts are with everyone impacted by the recent devastating floods and our customers who have friends and family impacted by this disaster. AT&T is working around the clock to help the people impacted in Southeast Texas. For the very latest information, please refer our AT&T Disaster Respons
Questions
• Wireless Account
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Last week we received a replacement (VIP 2250) for our failed dvr (VIP 1225), which will crash on random mornings always during 10:20 - 10:30 AM. Yes, this is real DVR behavior! Today automatically it rebooted itself, usually I have to pull the plug. Do the other 2250 DVR run hot even though there
Questions
• U-verse TV Equipment
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Manufacturer 2Wire, Inc.Model 3600HGVHardware Version 2700-100727-008Software Version 6.3.7.42-plus.tmDSL Modem 3.73 SW:9_158_16_100526 I've tried everything to make this RG forward ports - it refuses to open the following ports for BF2 and Steam: UDP 1500-4999
Questions
• AT&T Internet Equipment
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I have just upgraded from couple of iPhone7 to iPhone XS in late November. I made sure all the iPhone7 is not under any contact before upgrade. AT&T accounts shows that iPhone7(s) are not in my account. However, while trying to request for unlock at AT&T unlock portal, for one of the phones displays
Questions
• Account Features
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This doesn't seem right. If I'm taking a call on my new iPhone 5, I'm unable to do anything requiring a connection to the internet. Is anyone else experiencing this?
Questions
• Apple
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Why do the online call logs only show "outgoing" calls. I need a record that shows both "incoming" and "outgoing" calls. How do we get a record that shows both incoming and outgoing calls?
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• Account Features
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I've installed the PACE 4111n modem, which has a router built in. Two questions: Is there supposed to be a CD with this product? The docs mention it but in my box none was included. Second: Would there be an advantage to using an external router? I had recently bought and installed a LinkSys 2500
Questions
• AT&T Internet Equipment
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I went to Scotland for 2 weeks and added on the international calling ($35 for 7 days 2x}. While there I could not call home to the US, but my text and data worked. Do I use the Scotland country code and US country code to call, or just US code? I tried each individually, and combinedbut still could
Questions
• Plans & Features
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Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.
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• U-verse TV Equipment
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Looking for How to CHANGE your Wi-Fi Name and Password? Check out more features on myAT&T. How to Find your Wi-Fi Network Name and Password Login to the myAT&T app. Scroll and select “Fix it now! Support tools”. Select “Manage my Wi-Fi” and view your in
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• AT&T Internet Features
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My sister has a Samsung Evergreen Messaging Phone. She will be traveling to the Dominican Republic on vacation for a week. My question is, what will she need to add to her plan before she travels in order to make calls, text and send pics back to the U.S.?? TIA
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• Network Coverage
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Hi, can I have access to my message’s chat history from My ATT account ? If yes, can I have any monthly chat history? or that is any Window of time which this option is not possible to have it.
Questions
• Wireless Account
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I use my phone very little and balance goes down too fast (3-2min calls @$.50 ea and balance dropped $10.00). How can I check my latest charges?
Questions
• Online Account Access
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I installed a M-Cell a few weeks ago. Now, maybe once or twice a day, my iPhone rings once, but no-one is actually calling or texting. When I go to call records on the phone, there is no recent in-bound call shown. Anyone else had this issue? Thanks in advance. W.
Questions
• AT&T Cell Booster
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This is strange to me because my iphone 11 pro has always been a problem. Sometimes, I watch the screen show a call coming in, but no rings or vibration even with sound switched on. I went to upgrade, ATT is requiring I pay it completely off and then I can upgrade, while my daughter who is on my a
Questions
• Wireless Account