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Can one now swap phones without requiring a new SIM with COVID-19 issue and stores closing. Previous policy required a new SIM.
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Phone & Device Upgrades
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Combining your bill provides you with one bill from AT&T, which can include U-verse, Wireless, and DIRECTV Manage all your service in one account. All your services are on one bill. One overall easy payment to make when your bills are combined. Only one due date
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U-verse TV Account
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Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???
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Account & Usage
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Last week we received a replacement (VIP 2250) for our failed dvr (VIP 1225), which will crash on random mornings always during 10:20 - 10:30 AM. Yes, this is real DVR behavior! Today automatically it rebooted itself, usually I have to pull the plug. Do the other 2250 DVR run hot even though there
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U-verse TV Equipment
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For the past three days I've had some serious lag issues making it nearly impossible to play online FPS games (constant warping/teleporting when trying to walk ingame). Last night I unplugged the RG for a good 30 seconds but that didn't fix the problem. This problem is constant... it happens all day
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AT&T Internet Features
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Damaged device was sent back to assurion on April was delivered to Flower Mound Texas on May 07,2021. Now Assurion is saying that the device wasn't received. I have 2 weeks calling At&T and Assurion they have open almost 5 cases and nothing has been resolved. August 24, 2021 they were going to
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Other Phones & Devices
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In a fast-paced, always on-the-go world, staying connected has never been so important. We understand this and are working to give you the freedom to adapt your connectivity needs to match your lifestyle. The community has spoken, and asked us to assemble a panel of experts to guide
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Wireless Billing
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Our thoughts are with everyone impacted by the recent devastating floods and our customers who have friends and family impacted by this disaster. AT&T is working around the clock to help the people impacted in Southeast Texas. For the very latest information, please refer our AT&T Disaster Respons
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Wireless Account
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I'm not a noob when it comes to my mac, but I don't know much about networking. This problem has me really stumped: For months, my iMac was connected to my U-verse router via ethernet, by way of my time capsule as a router. Connecting to the internet via time capsule airport works fine. No proble
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AT&T Internet Installation
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I am a new user w/ATT [been with Verison for the last 8yrs] signed up for an initial $25 data pkg - I used little so I signed up for $5 auto refill - thinking it would maintain my balance + add the 200mb --- something cancelled my data pkg on the renual date???? the 1040000kb balance is gone!!! ---
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More AT&T PREPAID Discussions
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Hello, I was wondering what the right way to hard reset the 2WIRE 3600HGV router is? Thanks for responding
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AT&T Internet Equipment
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I'd like to monitor my U-verse Internet usage but it seems that the online usage tool does not even kick in until you get to 65% of the 250 GB. It seems I've never crossed that line. Any ideas on how to keep track of usage below 163 GB?
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AT&T Internet Features
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I just can't find a place to put this, but I figure the AT&T folks'll put it somewhere. After a call, City ID comes up. What is this?
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Wireless Account
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Hello folks! I have zero bars in my house so got a microcell. Worked great for over a year. Went on vacation and returned to find my 3g light blinking (all other lights solid green). I've been through AT&T support for 3 weeks and we can't get a resolution. I can't even activate it anymore. I'm
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AT&T Cell Booster
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I just switched over to fiber optic and I cut the cords and want to stream only. Do I still have to use an ATT Modem/Router or can I use my own now? Is there any down side or upside to either?
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AT&T Fiber Equipment
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I have a HTC Vivid.. it just decided it didn't want to turn on. When I plug in the charger, the little orange light won't come on.. but the screen will turn light grey like it wants to turn on, then it just goes black again. It was working fine last night before I went to bed, left it on the charger
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Android
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When checking an up coming programin the Channel Guide, I have noticed that the synopsis, (what the program is about), does not stay on long enough to fully read. It may switch to who the stars are and then to "when first aired". The latter 2 stay on longer than the synopsis which to me is more impo
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Watching U-verse TV
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On the Settings->Diagnostic->DSL tab on the modem/router config page (/xslt?PAGE=C_5_3)...How often does the bitload graph update? What is the interval in the graph? (meaning what is first column, what is second column, etc...) In Uverse realtime I saw it was in Mhz but I could not figure what the
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AT&T Internet Features
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Im a little baffled? Did they remove the programming tab? If so, why?
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Watching U-verse TV
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Yesterday I switched from Elite dsl to U-verse max (12 Mbps). Ran a speed test and only hit a max of 2 mbps if im lucky, and average around 1.6 with my wired pc. Uploading only .25 mbps and doesnt really change. Ran a ping test and had 0% packet lose, 0 ms jitter and a ping of 26 which is great.
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AT&T Internet Features