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help - auto-refill of data

I am a new user w/ATT [been with Verison for the last 8yrs] signed up for an initial $25 data pkg - I used little so I signed up for $5 auto refill - thinking it would maintain my balance + add the 200mb --- something cancelled my data pkg on the renual date???? the 1040000kb balance is gone!!! ---

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 • More AT&T PREPAID Discussions

2.7K

2

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0

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Promotional Credit not applied

I have been going back and forth between ATT trade in and Customer care for the past four months. I traded my old phone and was sent in to the wrong facility. Contacted them and was given a case to forward my trade in phone to the correct facility in Tennessee. After few months, I again contacted b

Questions

 • Wireless Billing

271

2

0

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Inconsistent Internet Speeds

Hello,   I am paying for internet speeds that are within the 100 mbps range. However, I've noticed that my internet speeds are inconsistent across various devices. For example, my Amazon 4k Firestick and Playstation 4 (Not far from my router) record an average of an extremely slow 1-3 mbps after run

Questions

 • AT&T Internet Equipment

225

1

0

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Closed

Device Software Update: Samsung Galaxy S5 (SM-G900A)

Hello Samsung Users!   As of 8/26/2016, Android Marshmallow has been released for the Samsung Galaxy S5!   Thank you to the community over on this thread; we couldn't have done it without you!   Check out att.com/softwareupdates or keep reading for more details.

Questions

 • Android

4.4K

1

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3600HGV will not forward ports for Steam or Battlefield 2!

Manufacturer     2Wire, Inc.Model     3600HGVHardware Version     2700-100727-008Software Version     6.3.7.42-plus.tmDSL Modem     3.73 SW:9_158_16_100526 I've tried everything to make this RG forward ports - it refuses to open the following ports for BF2 and Steam:             UDP     1500-4999  

Questions

 • AT&T Internet Equipment

5.7K

27

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What buttons to push on uverse remote after a power failure to get tv back on?

wireless works fine after power restored but I can't get tv stations.

Questions

 • U-verse TV Equipment

3.2K

5

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0

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Unlimited pre paid & hot spot

Hello,I have the unlimited prepaid plan (60$/month, unlimited texts & calls, 2Gb of data).4G is working great but when I try to activate the personal hotspot on my iPhone it asks me to call to activate the option or go to the AT&T website. I didn't find anything related to tethering in my options so

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 • More AT&T PREPAID Discussions

10K

4

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Create an ID/account without an account number

I recently moved back to AT&T from Verizon and have tried 3 times to either create a new account or combine accounts (I'm also an internet customer). Today is the 4th attempt. I have not received any correspondence from AT&T (email or mail) that would educate me as to what my account number

Questions

 • Wireless Account

519

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Device Software Update: Samsung Galaxy S7 (SM-G930A) Android Nougat

Hello Community! I'm pleased to announce that Android Nougat for the AT&T Samsung Galaxy S7 has been released today (2/17/16)!   Are you as excited as us for the new update? Tell us more about your experience in the thread below.   For more information and installation instructions,

Questions

 • Samsung

31K

33

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

 • Account & Usage

7K

17

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Contacts on Iphone 4

Are the contacts on the Iphone 4 included in the backup to iTunes?Just wondering because i will be replacing one of the kid's Ip4 with an insurance replacement and i don't use an iphone so not familiar with what is included in a backup.She has not upgraded to ios6 yet, so would she also need to do t

Questions

 • Apple

8.3K

3

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0

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what is the proper way to hard reset the 2wire 3600HGV router?

Hello, I was wondering what the right way to hard reset the 2WIRE 3600HGV router is? Thanks for responding

Questions

 • AT&T Internet Equipment

36.3K

11

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What happened to the TV Programming section on this site?

Im a little baffled? Did they remove the programming tab? If so, why?

Questions

 • Watching U-verse TV

2.6K

7

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How to record from uverse DVR to VHS

Hi Everyone.  I have searched the web and followed instructions from web findings and still cannot record the movies from the DVR onto the VHS. I have an Emerson DVR/VCR combo model # EWD2202. I connected DVR output to VCR input and VCR output to TV input. I watch the movie on the DVR and press reco

Questions

 • Watching U-verse TV

5.9K

10

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Damaged device hasn't been found in Warehouse and I have proofs that it was returned to Flower Mound, Tx return center

Damaged device was sent back to assurion on April was delivered to Flower Mound Texas on May 07,2021. Now Assurion is saying that the device wasn't received. I have 2 weeks calling At&T and Assurion they have open almost 5 cases and nothing has been resolved. August 24, 2021 they were going to

Questions

 • Other Phones & Devices

125

6

0

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media server not found

I just got ATT UVERSE today (switched from comcast). After doing the setup, almost everything is working except my wireless connection of my media server (on my desktop) to my TV.   On the TV, I can connect to the internet, but am not able to see the media server that is running on my desktop.  I us

Questions

 • AT&T Internet Features

1.9K

10

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No simultaneous voice and date on iPhone 5?

This doesn't seem right. If I'm taking a call on my new iPhone 5, I'm unable to do anything requiring a connection to the internet. Is anyone else experiencing this?

Questions

 • Apple

25.9K

70

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unlock issue

iphone xs max imei - (Edited as per community Guidelines) is paid off but I keep getting message that its not paid off when I want to unlock the phone

Questions

 • Apple

163

7

0

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How to Find your Wi-Fi Network Name and Password using the myAT&T app

Looking for How to CHANGE your Wi-Fi Name and Password?   Check out more features on myAT&T.     How to Find your Wi-Fi Network Name and Password Login to the myAT&T app. Scroll and select “Fix it now! Support tools”. Select “Manage my Wi-Fi” and view your in

Questions

 • AT&T Internet Features

25.6K

4

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How to Access Billing History using the myAT&T app

Check out more features on myAT&T.   Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n

Questions

 • U-verse TV Account

2.5K

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