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AT&T Employee lied and cost me couple hundred

On August I went to AT&T local store to ask am I qualify for BOGO promotion. He said I’m qualify for that promotion. So I ordered at online. After a few hours I canceled my order coz I want to make sure I’m qualify or not.​After live chat with AT&T agent , as he said I’m qualify for BOGO promotion b

Questions

 • Wireless Account

454

4

0

S20 Ultra ANDROID 11 UPDATE

So i bought a s20 ultra in the us. But because of the pandemic i had to move to Mexico with my wife´s family. Some samsung support  representative told me i need to be in an US network for the phone to update.  What can i do to get the update here in mexico?

Questions

 • Samsung

134

1

0

Honeywell TH6320WF Thermostat will not connect with ATT BGW320 router

Thermostat will not connect with home network. Honeywell says thermostat requires a 2.4 Ghz band.  What do I need to do to get it to connect to the ATT BGW 320 router wifi?

Questions

 • AT&T Internet Equipment

450

1

0

Fiber built to our neighborhood

I had AT&T copper/DSL internet installed recently. It is unreliable just like Cox internet. I asked the installer about fiber and he said it is built right up to our street. I asked what is keeping it from being installed to our houses. He said there is minor construction and they would need app

Questions

 • AT&T Fiber Installation

219

6

0

iPhone answered in another device

I recently have been having complaints from friends & family that some girl is answering my phone calls. I’ve argued that I haven’t gotten any calls & that I’m with no one. I’ve noticed that I do have calls in my call log from people but it says “answered on another device”. I don’t own anot

Questions

 • Apple

5.4K

7

0

Smart watch

How do I purchase and add a smartwatch to my existing contract and have the same number on my phone and smartwatch?

Questions

 • Wearables

345

1

0

Mysterious Groupchat With Pornography Links

Someone keeps sending pornography links in groupchats with multiple numbers that all use AT&T. I've been in at least 5 of these chats and it's honestly so scary. They add random people, send lewd website links, and send messages from our personal phone numbers. Please look into this, because it'

Questions

 • Data & Messaging Features, Internet Tethering

587

1

0

AT&T refused to port-out my cell phone number

Calls and texts will randomly take a few days to show up on my phone; calls won't ring but go straight to voicemail. So after 50 years (literally) of relying on AT&T and the RBOCs it's time to leave - but there's a problem. Cell phone number - I'm being told it "can't be ported out". (Edited

Questions

 • Account & Usage

2.8K

17

0

Closed

mission Broadcasting

What's the latest on Mission Broadcasting? It's been over 3 months. A mere $10 credit isn't enough. You are still charging customers the full price and less channels. You a raised the price and you are taking away channels. WHT? Customers are switching, your losing revenue. It's not fair, it's not

Questions

 • Watching U-verse TV

36

1

0

Hi, I was wondering whether

Hi, I was wondering whether it is possible to see who rated my welding-related film on IMDB. I can see that I got 26 ratings, for example, and how many times a specific rating was given.

Questions

 • Community lounge

62

1

0

BYER BEWARE: AT&T $20 Promotional Scam

When I upgraded my DSL75 internet to Fiber 300, I was offered the promotional $20 discount for twelve months. My internet was accidentally cancelled by AT&T. I immediately called AT&T on the same day to reinstate my internet services. After the internet has been reinstated, I noticed that I

Questions

 • AT&T Fiber Account

24

1

0

AT&T is stealing returned phones - Blaming Consumer - Help me stop them!

LOOK AT MY PICTURES BELOW: (Edited per community guidelines) (Edited per community guidelines)! Please. I am going through this right now and they are trying to charge us over $2000. No help from anyone. We have our receipts and everything from sending the phones back and it has been over a mont

Questions

 • Account Features

36

4

0

Unlock code request

Purchased brand new att prepaid device from target. went through the unlocking steps and it is being denied cus , they say, it's in another account. Which the device is not refurbished what so ever. They make no ways to get in contact and avoiding me seems like it online UNLOCK MY (Edited per comm

Questions

 • Other Phones & Devices

24

0

0

Insurance is a scam they dont cover the phone

Just trying to warn everybody when you purchase insurance through this ripoff Company a tale to tell you that you're not buying phone insurance for the phone that you purchased your buying it for whatever phone your SIM card ends up in in which case how does that work if somebody steals your phone

Questions

 • Account Features

49

0

Att customer service was the most worst experience I've ever in countered in my 55 years of life .

April 29th they took payment and I received no service and I waited until May 3rd and called again and still had no service. I couldn't remember my password but later learned they could have used my social security number but was never asked after many very nasty calls from me because by now what do

Questions

 • Network Coverage

41

0

0

Finally able to switch

Att has been the only service offered here until recently and we are thrilled. We just switched and now have the highest plans offered (tv/internet/home security/phone) by our new choice offers at half of att price locked in for 2 years. Unlimited data included across all. We have been struggling to

Questions

 • AT&T Internet Equipment

33

1

0

Closed

My Account won't let me upgrade my device

My Account won't let me upgrade my device .. I was told network offline and fraudulent activity were the cause. . How can I correct this?

Questions

 • Data & Messaging Features, Internet Tethering

80

1

0

Totally unprofessional behavior by AT&T

I have my phone blacklisted for no reason atall. I got this brand new phone- iPhone 12 pro max from AT&T. I don't have a working phone number now. They have ported my number from Tmobile to AT&T and have blacklisted my phone and I can't even use this phone going forward. I have reached out

Questions

 • Apple

55

4

0

At&t B0G0 FRAUD!!!!!

I was told I was getting a bogo promotion and after much aggravation of being sent the wrong phones twice and the second phone being canceled, by them, I didnt get the promotion after all! waited a month during all their blunders to even get phones which were still the wrong GB. I am paying FULL pri

Questions

 • Wireless Billing

22

0

0

fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

Questions

 • AT&T Internet Account

54

3

0

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