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Received a text form 410-200-500

Earlier I got a text from 410-200-500 saying FRM:Dana Olson MSG:Get allowance to advertise for our company. Reply with YES if interested Not thinking about the consequences I replied and after realizing what I did I blocked the number and reported them to the FTC, I’m not sure what to do next?

Questions

 • Data & Messaging Features, Internet Tethering

14.7K

10

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Why does AT&T refuse to run your fiber line the way you want them too in your house and refuse to put the 320 fiber modem in the garage?

As a customer, I feel like I am paying for a service and as the owner of my house, I shall be able to choose how to run the fiber to my house and where I choose to land that fiber within my property. I was told that if the fiber had to be buried even though the box that they run from is 30 inches fr

Questions

 • AT&T Fiber Installation

261

1

0

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AT&T fiber gateway. Moderate NAT type, UPNP not supported. Xbox series S

I have seen several related posts to this but it seems for most people these issues occurred immediately upon installation. For me I had faster/higher performance gaming quality for a year and a half, both on WiFi and with a direct Ethernet connection to the gateway.  But over the past few wee

Questions

 • AT&T Internet Features

827

3

0

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Is is possible to update Android 8.1 on Galaxy J3 (2017) (J327A) to Android 9 or higher?

I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft

Questions

 • Samsung

670

4

0

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Closed

AT&T's Credit Check Policy

So you’ve decided to join the AT&T family! Did you have questions regarding the credit check requirement? You will find some helpful information below: Credit Evaluation:  AT&T requires a credit check when ordering new products (Wireless lines, U-verse TV, Internet and Phone).

Questions

 • U-verse TV Account

93.3K

20

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How do I return my old router?

We recently had our router replaced because the Ethernet went out. The tech said we do need to return it but he was not allowed to take it. He said they did not want a stockpile of equipmnet coming from peoples homes right now. He mentioned that AT&T has a contract with UPS and all we need to do is

Questions

 • AT&T Internet Equipment

109

1

0

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Device unlock

I have a phone it's 3 years old I need to unlock it I have another SIM card with another company I paid off

Questions

 • Other Phones & Devices

74

1

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Can't I get support by e-mail?

Apple service says my iPhone is locked by a carrier. So when I try to unlock the device, the page keeps saying, "Oh, my! There seems to be a problem with the network. Please try again later." Maybe because I'm in Korea, I can't sign up on the homepage.

Questions

 • Device Features

88

2

0

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AT&T Next Limit

Does anyone know when or if there is a projected date for AT&T to upgrade the number of phones per contract allowed to participate in the NEXT program? I have 6 lines, but currently, only 4 are allowed to upgrade via NEXT. Any thoughts or advice would help. 🙂

Questions

 • Wireless Account

2.3K

6

0

0

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Is the coverage map not accurate for Melrose, ID?

I was considering a move to an address in Melrose, ID. When I visited this address over the weekend, I had no coverage with ATT, which is a major problem since we exclusively use ATT at my place of business.  The coverage map shows that I should've at least had 4G coverage, with 5G already in

Questions

 • Apple

70

4

0

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i need help

i have 8-10 phone they have clean IMEI i tried unlock they but system wrote "Looks like we're already processing a request for this IMEI." please help me, what can i do for unlock ?

Questions

 • Apple

93

4

0

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detailed print out emailed to me for as far back as possible

Im looking to have all my records/bills emailed to me with specific data usage details. I want to see every call and every single text from both of my lines. Thanks so much for all your time and help. 

Questions

 • Wireless Billing

49

2

0

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Bought an iPhone 11 Pro from an att customer and he reported it stolen

I bought an iPhone 11 Pro from an AT&T customer and her reported it stolen after a couple months, my guess is to get a replacement device under insurance. So this customer is committing fraud to not only me but AT&T and the insurance company. Is there anything I can do in this case?

Questions

 • Device Features

45

1

0

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What functions are available from the Nokia Smart Camera on the Nokia Lumia 1020

What functions are available from the  Nokia Smart Camera on the Nokia Lumia 1020

Questions

 • Other Phones & Devices

26.8K

2

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when will ATT finish the fiber installation on our road in Lula,Ga

it has been a little over a year since fiber has been ran on our side of the street and now its being ran on the other side contacted att and they say it isn't available hmm,then why after asking the contractors installing the cable what it was and i was told it was fiber and try contacting ATT and

Questions

 • AT&T Fiber Installation

59

2

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AT&t offered me a free phone I tried to claim it

When AT&t offered me a free phone and I called the 800 number 3G hotline number I got told I was getting an a12 sent to my address I never got it that was 2 days ago now that was supposed to get it I can't find an order number now anywhere no history of it can't find any history of the conversat

Questions

 • More AT&T PREPAID Discussions

957

1

0

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AT&T has frauded me!

I have been a long time customer with AT&T for cell phone and up until recently, Wi-Fi and TV! But not anymore!!! After realizing that AT&T had been billing me and my wife for 2 year's for 2 phones that we don't have and are not operational, I contacted them and asked to be refunded for almo

Questions

 • Wireless Billing

213

2

0

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Son traveling over seas

What should I disable or enable so I don't get crazy charges from my son's iPhone 6 while he's overseas?

Questions

 • Data & Messaging Features, Internet Tethering

513

3

0

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myAT&T balance refund

I had added 45 dollars to my account because my plan used to be 45 dollars then was put to 50 and I had noticed after it was moved to a 50 dollar plan and I would like that money put back into my bank account, please.

Questions

 • Plans & Features

771

1

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Internet Install Issues

Ordered internet a few days ago and got my package yesterday. Attempted to install only to find out I need wall jacks. Don’t have any. No mention of this when ordering. Called customer service which is automated only to be told my internet was working fine which it’s clearly not! Was told I couldn’t

Questions

 • AT&T Internet Installation

161

1

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