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Reinstate my closed account

Hello, Is it possible to reinstate my account and number? I had to close it because I was moving away internationally. Now, I am planning to move back to the States. So, I am just wondering if I would be able to get my number back? Thank you

Questions

165

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Buying phone for someone, does this affect their billing?

I was wanting to buy a phone for my girlfriend, as she has the 6s with the battery issue of dying at 50%. She is still on her moms plan so I was wondering if the new phone will affect their monthly price. I will be buying the phone outright.

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202

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

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48

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Divorce, she never signed the transfer form I filled out

Hi! I’m curious about this as my ex-wife and I have a phone plan and I tried, during the divorce, to fill out the separation/ of lines transfer form. She never signed it. She’s the primary account holder. Does she still have access to my information? (Call logs, who I text and message, data usage et

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41

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Wireless account access

Customer Service, chat and in store can't help so far... I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is) I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an I

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51

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Iphone 13 pro max shipping

So i just ordered my 13 pro max for myself and was told about a "if i order before dec 18th" that the phone will arrive before christmas and was just wondering how soon before christmas that thats going to be, im going on a trip on the 23rd and was wondering if i will receive my new device before th

Questions

118

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Apple Watch 3 on Prepaid?

If i have a straight talk phone and want to buy the apple watch 3 cellular do i have to switch my phone over to at&t?

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22.3K

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Apple Watch Series 3 Cellular - Discount offers Not applied to bill

I recently purchased an Apple Watch Series 3 with cellular directly from Apple and then connected it to my AT&T account. When I set it up online I was told they were offering a promotion for new Apple Watch customers that the one-time activation fee of $25 would be waived and the first 3 months of s

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8.5K

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Porting 2 iPhones (unlocked) to ATT SIM question

I’m porting 2 iPhones to ATT and have ordered the SIM cards. These are both coming from Verizon. When the SIM cards arrive do we just put in new SIM and activate? Is it really that easy?

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26

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Prepaid balance expired

I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone w

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267

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ATT iPad Landing

This morning I got a notice from AT&T that my auto renew on my Unlimited MB plan didn’t work (“we attempted to initiate auto renew”), and suggested I go to settings on my iPad to update the account information (which I did) and select a plan to continue service. To do these things, I am taken to

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51

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

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3.6K

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Texting and FaceTime from Germany to US

What is the least expensive but effective way to text and FaceTime between the US and a family member in the US military.

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1.6K

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Help, I need to unlock my AT&T iPhone

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

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101

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Wi-Fi calling on prepaid plan

Currently in Canada and using a compatible device (iPhone 13 Max) and eSIM but cannot seem to get Wi-Fi calling. Is it even possible on prepaid? Can anyone please guide on this? — I tried to enable it and toggle it etc. it’s simply not working.

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40

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What are the monthly options for buying an iPad Pro?

I want buy an ipad pro with montly plan,but i don't want have plan.What are my options?I can cancell the plan after a month?Because I want paid it montly only the ipad pro.

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370

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Unable to sign in using MyAT&T app Care code: 600

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

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974

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Trade in for iphone 12

Im planning on trading in my iphone 11 for an iPhone 12 Pro. On the site it says I will get "up to $800" credit, does that mean it depends on the phone? Like will I still get the full $800 for the 11 (which is in very good condition), or will I get more like $500, with $800 being for something like

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327

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transfer phone number from stolen iphone to new iphone

My iphone was stolen and I temporarily call forwarded my number to another iphone i own. Now I want to transfer the phone number of the stolen phone to my new device, but how?

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159

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

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418

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