Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.8K)

Relevance

Accepted Solution

Official Solution

Blocked calls

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

Questions

61

1

0

Accepted Solution

Official Solution

We have lost AT&T service in Sugarland, TX

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

Questions

182

2

0

Accepted Solution

Official Solution

Do I need to switch my iPhone cell provider to use Apple Watch?

I recently purchased an Apple Series 8 watch through AT&T. My iPhone’s service is through Verizon, so once I was setting up my watch I realized I couldn’t use them together (being able to receive texts and calls that come through my iPhone on my watch when I leave my phone at home) I wanted to

Questions

28

1

0

Accepted Solution

Official Solution

Confirmation codes are not coming through on text

Every time I have a confirmation code sent to my phone number, the text never comes through. Whether it’s for 2 factor authentication, or a text message from a restaurant telling me my table is ready, confirmation codes will not come through. It’s not because I don’t have their number saved, because

Questions

76

1

0

Accepted Solution

Official Solution

iPhone 8 / X Release Dates

Wanted to know when the iPhone 8 will be out.

Questions

24.6K

24

0

0

Accepted Solution

Official Solution

Your Yahoo Webmail Will No Longer Be Imported using POP - What It Means

  Hi all,   We understand there have been a few questions regarding the notifications you have been seeing regarding how your email will be imported from 3rd party email providers to your Yahoo Webmail. Not to worry, your email address will remain active, that will not change. What will

Questions

21K

13

0

Accepted Solution

Official Solution

If I buy a used iphone that was already used with atnt, do I have to pay for activation

I have a SIM card of an iPhone 7 that is paired to my parent's plan. They got the phone basically for free, so they pay for the phone every month and then they get the account credit for that payment right back making the phone essentially free as long as they hold onto it. Im looking for a new phon

Questions

531

2

0

Accepted Solution

Official Solution

The All New iPhone XS Max - Order Now With AT&T

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

Questions

23K

6

0

0

Accepted Solution

Official Solution

Unpaid balance on used Iphone

I bought an broken Iphone 7 plus from a friend, and repaired it for $135. They had switched to T-mobile, but as I put my T-mobile sim card into it. The phone had said "Sim not supported". I had gotten information from the friend and they had removed the authentication lock from it. Then I went to T-

Questions

2.2K

2

0

Accepted Solution

Official Solution

Why is ATT disabling visual voicemail on Pixel phones?

So my girlfriend just got her brand new pixel 3, unlocked straight from google. We have friends who are on Verizon who also did the same (went the unlocked route, and bought directly from google as well.)  However, in the dialer app, we noticed something strange: our friends phones had a dedicated t

Questions

27.6K

80

Accepted Solution

Official Solution

Wireless Service Temporarily Suspended - Help!

So I don't know what happened, but since this morning I haven't been able to make any calls or SMS messages (IMessage works fine, though). Anytime I try to make a call, I get the message that my phone service has been temporarily suspended; anytime I try to send an image through SMS, it will immedia

Questions

196

4

0

Accepted Solution

Official Solution

Cell booster and Cell Booster Pro

Are the new Cell Boosters going to be available before February 2022, before you cut service to the MicroCells? FYI: I can NOT use WiFi calling feature due to my main internet is Satellite and my Frontier internet is only fast enough to serve the MicroCell.   The new Cell Booster look just l

Questions

1.2K

16

0

Accepted Solution

Official Solution

The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

291

1

Accepted Solution

Official Solution

Use upgrade then Gift it

Can I use my upgrade for the new iPhone then gift it to someone else that is not on my plan , but still keep my phone and everything active on that line I used the upgrade on .

Questions

519

4

0

Accepted Solution

Official Solution

About Locked SIM

Hey, I recently bought a locked-AT&T iPhone off eBay and was looking if it is possible to get it unlocked. If yes, I'm looking to see how and what do I do and what are the requirements, thanks in advance!

Questions

880

1

Accepted Solution

Official Solution

Bought an iPhone which is carrier locked. Unable to use the phone here in India

I am an iPhone user from India and my colleague bought me an iPhone 11 pro max from a Pawn Shop in the United States for a hefty amount of $900 USD. I tried to apply for an unlock request but I was surprised to see an error message that the phone is reported lost or stolen. I am stuck with the phone

Questions

247

2

0

Accepted Solution

Official Solution

New service plan comes with Advanced mobile security how do i activate it?

I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v

Questions

224

4

0

Accepted Solution

Official Solution

AT&T Device Unlock Help - Solutions & FAQS

​Learn what you need to do to unlock your device and the requirements ​ Notice If you are not the original owner of the device​ and are denied a device unlock, you will need to reach out to the original seller/ owner. AT&T is unable to assist. Read below for more information.  To unlock

Questions

155.2K

338

Accepted Solution

Official Solution

Apple Watch & International travel

Please clarify that if I have a series 7 Apple Watch that is connected to GPS & Cellular that it will not incur any additional charges if I wear it in Australia without having a separate international day pass? (I have IDP turned on for my phone)

Questions

3.6K

9

0

Accepted Solution

Official Solution

Closed

The All New iPhone XS - Order Now With AT&T

Welcome to the big screens.   iPhone XS features a 5.8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock your iPhone, log

Questions

24.4K

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.